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    Bryan Heart Cardiothoracic Surgery

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    4 months ago

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    Venus Vein Clinic

    Venus Vein Clinic

    3.0
    (2 reviews)
    44.8 mi

    I recently had procedures done on both legs. I was extremely satisfied with the care I received…read morefrom the moment I walked into the office. I arrived nervous and within no time they made me feel welcomed and relaxed. I would highly recommend Dr. Kelli Schroeder and her staff.

    If you have another office as an option, choose it. This…read moreoffice could use lessons in compassion for their patients. When I experienced a large amount of pain during a procedure they acted as though I was overreacting. The surgical tech actually told me that "other procedures are more painful" and that I don't need a higher level of pain management when I went back to have the second leg done. The first leg I had done I could feel every inch that they threaded up my vein. And then it felt like they lit every inch of that vein on fire. My blood pressure dropped and I almost passed out. Needless to say I was very anxious to go back for the second leg. There was only one staff member that showed an ounce of compassion (thank you Ashely). All others were dismissive and some were even rude. I think they could also educate their patients better. I wasn't sure what to expect for my procedures and the doctor didn't explain what she was doing before or during the procedure. Educational materials were not given to me. It was a surprise to me when I went for the procedure and I could see everything they were doing to me. I went for the follow up appointment where I thought I would be talking with the doctor but it was actually an ultrasound. That was a surprise and I ultimately refused because my veins were so achy and tender. Bottom line- use someone else if you can.

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    Bryan Heart Cardiothoracic Surgery - surgeons - Updated July 2026

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