Poor care & nursing is idiots. I was there for 2 months and me being a patient had to tell the…read morenurses how to exactly do my antibiotics ball Infusions. There

My mom was transferred there on a Monday afternoon at 3pm I took her out Thursday morning. She had…read morebeen in hospital for approximately 3 1/2 weeks. She had surgery. She's 79 years old. She had a colostomy bag and foley bag. She was there for rehab to build her strength back up. If I could give them 0 stars I would. I have not one good thing to say about that place. The care is horrible. In my opinion there's absolutely zero correlation about what care a new arrival needs between the workers. My niece,sister and I are the one's who changed and cared for our mom. It took them 3 days to bring her clothes to her room which consisted of 3-4 pairs of pajamas and 1 pair of jeans. In my opinion horrible place. I would never recommend taking a loved one there for any reason. Yes I absolutely plan on turning them in to state!!

I'm not sure if personnel change has this facility to decline, but it is nowhere as good as the…read moreprior reviews. To receive information on critical numbers, billings or simple emails takes way too long. Not talking hours but almost a month. People on the floor where great but if you are looking for help from the office with billing questions or social work information this is not the facility for your loved one.

What a great rehab facility! After spending months in 3 other places I can say none compared to…read morethe care I received at Hillcrest. Everything is top notch there from the PT to the nursing staff. The food is by far a 10 compared to other rehab places.

While this place is no longer known as Homestead, someone should point out to them that simply…read morechanging names doesn't rid the skeletons this place has in its closet. Was discharged to this facility after a stent in the hospital from surgery. For the most part this place lacks the necessary skill/training needed to care for the patients under their care. From supervisors that lack the ability to communicate to their subordinates, RNs that don't know how to properly change a Wound Vac, to LPNs that don't know how to properly administer insulin. Then add to that by company policy there's certain prescriptions that only an RN can administer, but guess what...they don't always have an RN available to administer the prescription. I'm disgusted that the state continues to allow this place to operate. On the subject of rehab...they get by with just the bare minimum. With what rehab I got under their care, I could have ordered the needed supplies shipped to my home and used instructions found online. Then add to all of that that the inter office drama between staff members that residents have to endure and witness. And discharging patients with out the needed supplies to carry on the care they are needed. I could go on but...

My grandmother recently spent some time at Homestead for rehab after a stay in the hospital…read more Crystal, unit manager, of the skilled unit was incredibly informative and answered all my questions. The nurses that worked with my grandma were attentive and compassionate. The rehab staff were amazing. Hopefully grandma doesn't have a need for more rehab, but if she does we'll be taking her back to Homestead.

My husband is a resident there and it's a really nice place. They need more staff on the stations…read moreto be there for the residents

I have a friend who was there to recuperate from broken bones including ribs and she still got a…read morebad case of pneumonia and had to go back to the hospital in critical condition. Everybody knows that broken ribs can cause pnuemonia ......except for this place. Oh and if that wasn't bad enough, they also sent her back with influenza A

I called there because I worked with them and their residents when I was a Hospice social worker…read morefor a hospital in Lincoln, NE. Because that previous experience is so much fun and interesting working with great staff and wonderful residents, I thought volunteering there would be the perfect place. I called the office and spoke with a woman. I told her what I wanted to do but she was very rude. She transferred the call to another person. The next woman was just as rude as the previous one. I decided not to volunteer with Eastmont. I didn't want to surround myself with rude and grumpy staff. I did get a call from upper management. She was very kind. I appreciated her apologizing for her rude employees. Eastmont gives great care to its residents. I hope that never changes. Since renovating their facility/home, it is a beautiful and comfortable environment. I gave them a lower review so they will learn to hold people accountable. I believe everyone should be treated with kindness and being polite.

Our mother was at Eastmont, recently, for over six months. The best thing was the experiences…read moreprovided by Carol every day during the week! Mom played Bingo and won snacks, watched movies, was involved in Tasty Tuesday, participated in wonderful craft projects and there was also a a variety of entertainment brought in for the residents. Carol was a very caring person who made the residents feel special with every interaction. Sadly, Carol is leaving Eastmont May 2024 (budget cuts?). Eastmont will not be the same without Carol!

My husband has been battling Alzheimer's for 8 years. He was started to have falls and more…read moredifficulty with everyday living activities. I had to make the hard decision that is time to place him in a 24 hour nursing facility. We have been working with a great team of hospice care givers at home. They helped me find a place that had a opening and was able to take him. He entered into Homes Lake Rehabilitation and care facility on September 18th 2019. He did have enough clarity to understand that a change was happening and handled very bravely. That night he was very upset and agitated which is very common for Alzheimer's patients. I helped get him calmed down and asked the aide if she could get me his dinner tray that I would help him with his dinner. She was a very sweet girl and did get his dinner. I already knew that was going to be an ongoing problem in the evening and asked if they could give him his medication early to help prevent this from happening. The order was at bedtime which I was told was between 7:00 and 8:00. The very next morning I called his hospice team to see if they could get his medication orders changed and they were. Now was able give as needed and his dr also added another anxiety medication to keep him calm. I left on Thursday about 3:00 to go home to try and get some sleep feeling better that he would have a better night. I arrived on Friday morning and talked to his nurse how his night was. I was told he had a good night and was only up once and he did need some convincing to return to bed. So was happy to hear it went better. I then went to his room and took him outside for some fresh air. Shortly after I received a call from the hospice social worker that she received a call from social worker at Holmes Lake stated that he would have to leave their facility today. That gave us no time on a Friday to find a better fit for him. I had to call our son to come immediately to help me get him home. We packed up his items and I went to the front desk tell them I had my husbands items packed and we were ready so if I needed paperwork to sign if they could please get them for me. His nurse and several other employees standing there told me I was not allowed to just take him out. I told them he has been kicked out so I could leave. The looked shocked and was told they knew nothing about this. The nurse left to go find the social worker I guess to find out what was going on. When the nurse came back I as told I would have to wait until they received their paper from his dr office. I replied I was not waiting so the social worker returned right away with the paperwork and we left. As of Monday September 23rd my portion that I would have to pay would been right around $10,000.00 a month. This price was just for room and board insurance was paying for medical costs. Very heartbreaking this is the care he was receiving for that price. Holmes Lake should take a better look at the care they are giving their patients. Very traumatic experience for my husband and our whole family. I would not recommend Holmes Lake care facility to anyone's loved ones. Pretty obvious they are in this for the money and not the care to their residents. On the positive side I enjoyed the nurse's and aides. They should maybe take another look at the empathy and compassion they are giving. I have worked in nursing homes and saw first hand how they are operated and it was very disturbing and finally left that field and hoped that things have changed but not the case. The social worker claimed he needed to much assistance and that's why they came to this conclusion. I thought that is why residents are there. I don't think people entering into a care facility because they can take care of themselves. I would also suggest they look into how they are treating their nursing staff. I have a suggestion how about spending some of your profits and get your employees more help so they can care for their residents that they Linda Clark

From the owner: Dedicated to Caring…read more "Family Owned"