Angela Roudez has been my State Farm Agent for 30 plus years I recently speak to Christopher…read moreJohnson he was very helpful and professional. Her office staff is always great about providing top flight service. I have my home.auto personal article and home owner association insurance with the Roudez office. great job ladies and gents.

I've been a customer with Ms. Roudezs office for about 5 years now and i have no complaints…read more Kimberly was extremely helpful to me recently when I was getting my insurance sorted out. Thank you!

I would like to recognize the great customer service that I always receive for several years now…read morefrom an employee named Jasmine. She is always extremely helpful and goes above and beyond her line of duty to help and assist in any way she can. She is always very professional and easy going. Therefore, I go out of my way to compliment her great customer service. Keep up the good work! Sincerely, Jose Cato Cortez

I just want to say that my experience at Bill Dillard State Farm was great. Jazmin was fantastic at…read moreexplaining business insurance to me. I would recommend his agency to anyone.

Amazing customer service! Prompt, professional, and most importantly, they saved me a significant…read moreamount of money by switching from Geico. Thank you, Elvia! You and your team exemplify the personal touch that is becoming rare in the age of digital transformation.

I called the office to inquire about my deductible and was quoted the wrong amount by two different…read moreagents at this office. I'm very disappointed as the office did nothing to attempt to make the situation better after I let them know what occurred. I would say be careful calling and asking the reps here to explain your policy because if they quote you incorrectly, it will fall on you.

Ms. Nazar always goes above & beyond to provide exceptional service & support throughout the entire…read moreinsurance process. One of the standout qualities of Ms. Nazar is her helpful nature. She always takes the time to listen attentively to my concerns & needs, ensuring that I fully understood the available insurance options. Ms. Nazar's expertise & knowledge in the field were evident as she guided me towards the most suitable coverage for my specific requirements. I highly recommend Janice Nazar & her team as insurance agent's. Their helpful nature, quick responsiveness, & exceptional customer service truly set them apart. If you're in need of an insurance professional who genuinely cares about your well-being, Ms. Nazar & her team are agents you can trust.

Best insurance company ever. They are so responsive, efficient and helpful, and.... They always…read moreanswer the phone with a real live person

I would highly recommend this location for State Farm Insurance policies. Working with Brian Kim…read morehas been an absolute pleasure. He is very knowledgeable and extremely efficient. The Insurance rates were actually more affordable than with my previous insurance company. Brian was very helpful and answered all my questions. I am very glad I switched to State Farm and that I was recommended to Brian at this office.

This office responsiveness to emails is sorely lacking. The gentleman working the day we called was…read morealmost combative when you ask to speak to the manager or agent in charge of your claim. We used to think so highly of State Farm and dismissed the news reports that they were hard to work with. But now after waiting a year to try and get our roof replaced, we are still in the same situation as we were a year ago with more issues. This office will not help you when you need it most because you can't actually talk to anyone except the office number which is manned by a person who just wants you to hang up angry. In my former work in customer service, I could never talk to a customer that way. I am still left going to bed every night thinking about keeping my children safe and how State Farm and this office have done nothing but delay this claim and make the same argument that a replacement isn't warranted. We now have to worry about leaking as the repairs made aren't holding up because they insist they only need to repair. This office will only work to get you as a new customer but will not advocate for you when you need help. Shop around and you'll be better service when you really need it

wonerdful people that work here and glad to be covered with them ! i have had a few issues with…read moreother companies but so far state farm rocks

I recently moved to Chicago from San Diego and was in need of a local State Farm Representative. I…read morelive in River North and I have many choices of agents at my disposal, however, I chose this office after having had just one conversation with Richele. Richele was very professional, extremely knowledgeable and I did not feel as if she was trying to sell me on products that I did not need. She was very attentive and followed up with me during my transition and when I met her in person, I was very pleased with my choice in agent. I currently have three policies with Richele and I will continue to use her office for any future insurance policies.

great agent and great team I have had him for over a decade…read moreI bought my first car financed thru them over 20 years ago he has always taken care of any problem that I had with frequent follow ups as well as recommending new services I highly recommend his agency as he has a great team and they are very professional and honest best of all you have peace of mind as they take care of business

I am so glad I switched last year to this local agent!! What a great crew! Kind efficient & caring…read more Always a positive experience.

When I was looking for car insurance before buying my first car, I got lost in a mess of online…read morestuff and very confusing quotes, and turned to Yelp to see if I could find someone local. Thanks to the other yelper's reviews I gave Linda Kuczka's office a call and they helped me get set up with a quote that was wayyy under what other companies were quoting me online and on their nationwide hotlines. I worked with Alice Pratt and she was incredibly helpful and even suggested renter's insurance, which gave me an auto discount that brought the combined price down below the original quote! I was also impressed with their after-hours service (I bought my car on a Saturday and needed to finalize insurance that afternoon), quick responses to questions, and overall availability. Great service! I've also found another review for this location by searching for Linda Kuczka, but I don't know how to link them...

My husband and I have used Linda Kuczka at State Farm since moving to Chicago in 1987. We have…read morenothing but wonderful things to say about this office. They take such good care of us and our insurance needs. Every claim has been covered quickly and kindly. I always enjoy working with them.