This facility is state-of-the-art, using the latest in technology to provide an exceptional…read moreexperience. The staff are friendly, helpful and go out of their way to make sure you stay comfortable and informed. Dr. Sigmon is extremely knowledgeable, yet he speaks to you as a peer and makes sure that you understand everything in plain language. The scheduling and billing team is awesome and they make it very easy. I highly recommend Compass Dental!

Everyone at Compass Dental was amazing. They made me feel so comfortable and went out of there way…read moreto assure me that the problems I was having was gonna be alright. I went in with very little hope and came out with my problem fixed. They genuinely care about their patients and it shows. I honestly give them 5 stars and would give them ten if I could. All around an amazing group of people. I will be back!!

Best experience with Dentist Ever. DR Kutuza explained all details of treatment. Reassuring. Will…read morecome back

The incompetence and rudeness of Kos Endontics' staff that handles billing and insurance is…read morestaggering. They failed to file insurance, incorrectly entered billing information, sent billing notices to the wrong address, and then made phone calls to a dependent on my insurance threatening action. When I called to ensure they had correct patient and insurance information, I was interrupted multiple times. I would drive any distance to avoid having to deal with them again.

I had a dental procedure at Davidson and Burr in Mooresville, NC on Wednesday April 1st for a…read morecleaning. Dr. Davidson and Jennifer took really good care of me. Also, Karia took x-rays and assisted with the cleaning process too. They were all very pleasant and professional. I also had a dental procedure on Thursday, April 2nd to fill 3 cavities. Dr. Davidson was very thorough with the procedure and Chelsea assisted him and she was very kind and professional as well. Thanks very much for the wonderful service. Very much appreciated. Mark Hooker

From my very first appointment, communication from the front office has been extremely frustrating…read more I was never informed that I was considered out-of-network, and because I was very pleased with the dentist himself and the dental team, I went out of my way to obtain secondary insurance so I could continue my treatment. Unfortunately, the front desk experience has consistently been disappointing. Even after receiving treatment plans, there seemed to be very little understanding of how my insurance benefits applied. I was given a treatment plan stating that my next appointment would cost a little over $300. I was unable to make that appointment, which I am now thankful for, because when I called two days later to reschedule, I was suddenly told that previous staff had not been knowledgeable about my insurance and that the correct amount would actually be over $700. Anyone would be frustrated to find out that they had been given incorrect information, especially after making decisions based on that information. What was even more disappointing was essentially being told that it was my responsibility to understand my own insurance. While I understand that patients should know their benefits, I also expect a dental office to provide accurate information when discussing treatment costs and insurance coverage. When I expressed my frustration and explained that, because of this experience, I would not be returning, the response I received was, "I hope someone can assist you better." I responded that it shouldn't be difficult, considering I was simply asking for accurate information regarding my treatment and financial responsibility. At that point, the conversation became even more unprofessional. I was reminded that the call was being recorded, in a way that felt more like a threat than an effort to resolve the situation. I was also told how much the office had supposedly done to help me, as though expressing a legitimate concern about being given incorrect financial information was somehow disrespectful or unreasonable. That interaction completely confirmed my decision not to return. Patients should be able to express frustration and ask questions about their treatment and finances without feeling threatened, guilted, or talked down to. The dental team itself has been wonderful, and I have nothing negative to say about the dentist or the quality of care I received. Unfortunately, great clinical care doesn't make up for poor communication, inaccurate financial information, and an unprofessional front-office experience. I ultimately left feeling like my time, money, and insurance benefits had been wasted. I would rather find a practice where I can receive great dental care without feeling like the people handling my account are playing with my pockets.

Dr P is an expert in all facets of dentistry! I've been…read moregoing to him for years and wouldn't think to go anywhere else! I trust him immensely ! If you are looking end your search at Dr Palmieri's!

Moving to a new area always carries with it the dreaded need to find new health care professionals…read more Dr. Palmieri was near me so I decided to try him 3 years ago. He is still my dentist today! The exams are thorough and professional. Danielle, his dental hygienist, does very thorough, yet painless cleanings. His dental assistant, Lisa, always makes you feel relaxed and comfortable. Kim works with you to find the most economical ways to cover any dental treatments through your insurance. All staff members are friendly and welcoming. I highly recommend them as a progressive dental practice with advanced technology and a wonderful staff.

It was ok until dental assistant lied to me that dentists no longer made dentures that I must've…read morebeen seeing the older dentist at that location before Dr Spears took over the practice. Then more lies about my insurance and with their computer system. I had to call my insurance after waiting a month to find out they never submitted anything for my dentures and was told it only takes 5 working days for insurance to approve the procedure. The first lie was in the office from the dental assistant the second was when I phoned after waiting 2 weeks and was told insurance kicked it back for more information the third after waiting a month was that they were having an issue with their computer system getting through to my insurance company. I helped build your business as a patient when you were starting out. If you no longer wanted me as a patient because I have Medicaid you should've told me up front. I had to call the Medicaid and find out for myself. And if there were problems with your computer system you should've had the courtesy of calling me to explain why it was taking so long and not leaving me in the dark. Very unprofessional! Shame on you! My initial visit for X-rays and supposedly a request for insurance approval was on January 9th 2025 I'm still waiting to hear from them! As with all medical care today, it's all about how much does your insurance pay and screw the patient.

Best Dentist in the Statesville area! Friendly staff. Dr. Spears is the best!! Would recommend to…read moreanyone.

Had a root canal done. The staff were all phenomenal. Ive had one done in the past elsewhere and it…read morewas a night and day difference. These guys were great, even the atmosphere, chair, 'movie glasses'. Id happily use them again.

Customer service is trash and they play with peoples money. They wanted a copy of my credit card to…read morekeep on file and refused to bill my insurance. my insurance covers 80% of my dental procedures. They wanted over 50% of the initial procedure cost up front. They couldn't get me in as an emergency patient for two weeks. and they advertise that they're the cheapest in town. That's a lie. I took my business elsewhere and was only charged 25% of that :) 0/10 do i recommend this "office"

The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

Phenomenal experience with friendly and attentive staff. Dr Graham really made an effort to get to…read moreknow me since it was my first visit there. Am very happy with my new dentist.