My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

Such great work. Kind, personable, no nonsense, and produced great results. Our couch was not a…read morepretty sight from all the things that happen when you have two dogs and a child. These guys made it new again! Recommended for sure.

I highly recommend Yeatts. They helped me unload and load my rug, which I liked. They did a very…read moregood job cleaning my rug, which I really liked. Then they blew me away when I received a handwritten thank you note for using their business. What an incredible touch, very classy.

We had Yeatts do our carpets. They are very reasonable. They go over your fee again after…read morevisibly seeing the areas you have to clean. No surprises after the fact. They get right to work and complete their job thoroughly and quickly. To my surprise ...we have an entrance rug on our front porch that nesting birds had made a mess of earlier in the week. I was waiting for it to warm up to go out and clean....went out in the afternoon to find it spotless! They must of cleaned it on their way out. The rug looks like new. Thank you!!!

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Nickel and dime you wanted to add extra only wanted carped cleaned no couch or tileread more

They could not provide what they promised after I paid them…read more I found them in dependable among other unflattering traits.

Baseboard cleaning…read more I called them to clean my baseboards. Sarah from the company was a little taken aback because that's all I wanted. For clarity I needed 11 rooms of baseboards cleaned. We agreed on a price, and they came today; work was top notch! They were friendly and payed attention to details that I had not noticed. I have to say, while we agreed for them to only do the baseboards, they were also dusting in certain areas! Truly and I mean this, truly a great pair .

Did a great job was very friendly and price was reasonable. Quick scheduling. Carpeting didn't take…read morelong to dry.

Kevin came over and inspected my carpet and discovered the previous owners had dog stains that were…read morecoming up in with the heat and humidity. Kevin was able to come in and clean and freshen my carpet like new, no more stains, no more odors.

I didn't see any quality or professionalism. We scheduled…read morean appointment at our home to get pricing for services. No show no call. I can't recommend this company.

Be more honest and clear about charges. We were deceived when we called and asked about pricing…read more Not once did Carry tell us it was an estimate. We told her it was a love seat and two chairs, and the fabric was white (which she asked) but she did not ask nor tell us that if the material was cotton it would be more expensive. She did mention a pet application, which we declined over the phone, but when the guy got there, he was pushy about applying it. He charged almost $100 more than the quote and did so AFTER he cleaned the furniture. He did not say up front what the cost would be, to ensure my mother in law still wanted to service. Then after complaining, Carrie said she would rather just give us a refund than argue or even discuss the discrepancies. She said a check for the difference would be mailed out the next day...well, it was not. After 2 weeks of waiting for the check, I called only for her to be rude and snippy and say that she had to wait for my mother in laws check to clear first before she mailed out the refund...which I completely understand, but she could have called and told us there would be a slight delay. I just do not appreciate being deceived or the fact that my 81 year old mother in law was taken advantage of...which I think is what clearly happened here. My mother in law is happy with the work on the love seat, but she said he barely cleaned the chairs. But that is just an add on to the frustration of this company and in particular, Carrie....she is always 'driving' when I talk to her, and then she hung up on me before I could say anything else to her. Just rude...I cannot handle rude. There is no need for it at all....ANYWHERE! Wish we had checked the reviews here before calling them. PS - not sure why it shows my profile as San Francisco, I am in Winston Salem, NC

Our kitchen & pantry needed new flooring while our back porch needed the carpet replaced. Anthony…read morearrived on-time, taking measurements and reviewing the space. He was honest with his recommendations and pulled the necessary samples from his rolling sample van for our review. Selections were made and the project quote arrived as promised. The work was scheduled; the installation team arrived and worked diligently until the job was finished. This team is professional, timely, knowledgeable and diligent. We highly recommend Professional Carpet Systems for all of your flooring needs.

Professional, reasonable priced, friendly, and competent! We are very pleased with their work and…read morewe will use them again.

What a great job. I am selling my house and the finished basement's carpet was a mess. The carpet…read morein that room had only been cleaned with a rug doctor and that was years ago. Elite Clean came in with their super steam cleaning machine and made that carpet look brand new. They have some type of pet deodorizer that works wonders also. I highly recommend Elite Clean.

Kyle was great and easy to work with. He went above and beyond parking in a difficult location to…read moreservice us. Other companies quoted us $100 more and came with two people to take measurements. Kyle came out and took 10 minutes to look at everything and gave me the quote. They got long standing grease out. They made everything look brand new. Color came back to our carpets. My business owner (who was ecstatic at seeing everything so clean) gave me a big thumbs up because I booked with Elite Clean. My favorite interaction of the servicing (there was a big paint spot which had long settled into the carpet and as Kyle took a look at it) "I'm not sure we can get that out, but it'll definitely be clean."