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    Professional Carpet Systems

    4.0 (5 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Professional Carpet Systems

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Professional Carpet Systems Photos

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    Photo of Mary M.
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    53

    3 years ago

    Helpful 1
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    3 years ago

    Professional, reasonable priced, friendly, and competent! We are very pleased with their work and we will use them again.

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    4 years ago

    Had had them come out to clean our carpets, they are AWESOME! They do a fantastic job - you won't go wrong with them!

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    8 years ago

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    Photo of Pam H.
    133
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    10 years ago

    I have used several carpet cleaning companies and they ALWAYS do an exceptional job ... and usually go above and beyond.

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    Chem-Dry of Winston Salem

    Chem-Dry of Winston Salem

    2.2
    (5 reviews)

    I didn't see any quality or professionalism. We scheduled…read morean appointment at our home to get pricing for services. No show no call. I can't recommend this company.

    Be more honest and clear about charges. We were deceived when we called and asked about pricing…read more Not once did Carry tell us it was an estimate. We told her it was a love seat and two chairs, and the fabric was white (which she asked) but she did not ask nor tell us that if the material was cotton it would be more expensive. She did mention a pet application, which we declined over the phone, but when the guy got there, he was pushy about applying it. He charged almost $100 more than the quote and did so AFTER he cleaned the furniture. He did not say up front what the cost would be, to ensure my mother in law still wanted to service. Then after complaining, Carrie said she would rather just give us a refund than argue or even discuss the discrepancies. She said a check for the difference would be mailed out the next day...well, it was not. After 2 weeks of waiting for the check, I called only for her to be rude and snippy and say that she had to wait for my mother in laws check to clear first before she mailed out the refund...which I completely understand, but she could have called and told us there would be a slight delay. I just do not appreciate being deceived or the fact that my 81 year old mother in law was taken advantage of...which I think is what clearly happened here. My mother in law is happy with the work on the love seat, but she said he barely cleaned the chairs. But that is just an add on to the frustration of this company and in particular, Carrie....she is always 'driving' when I talk to her, and then she hung up on me before I could say anything else to her. Just rude...I cannot handle rude. There is no need for it at all....ANYWHERE! Wish we had checked the reviews here before calling them. PS - not sure why it shows my profile as San Francisco, I am in Winston Salem, NC

    Professional Carpet Systems - carpet_cleaning - Updated July 2026

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