Love love love this insurance! I left a different company for lack of everything you want from…read morequality and above service! No joke. Here I found my insurance agent Sonia and have never been more satisfied! Her service, knowledge and confidence have given me my own confidence in having the best car insurance! I have never had any issues just great customer care. I'm on my 3rd year with them and I'm Keeping my agent!

I have been with Allstate for over a year and I know I can go somewhere else for cheaper insurance…read morebut I don't mind paying what I pay they have been real good with me I've had to use roadside assistance over a half of dozen times I not once was I billed. And it was for anywhere to a lock out to being stranded at 2:00 a.m. Allstate gets definitely 5 huge star's from me. THANK YOU ALLSTATE

I have been with Allstate Mark Navo's office for over 10 years. His staff is very professional and…read morekind. They have always answered all my questions and they truly care about there customers! Michelle his office manager will call me from time to time regarding my auto, renters and life insurance policy to go over the coverage. I have also referred my family and friends to Mark Navo and they are all very pleased with the great service they have received. When I have gone into the office Mark Navo has always acknowledge me with a welcome. I am blessed that to be with an insurance company that cares about there customer(s) needs.

I have used this agency for eighteen years now and have no intention of going elsewhere. I could…read moresave a few dollars using another agency but these people are all about customer service and they excel mightily. Helpful? Absolutely. They make certain that insurance is one thing I do not have to worry about. You just cannot go wrong here.

Lalo made a great effort and got me the best deal on my auto insurance. 10 out of ten customer…read moreservice

Great costomer service explained policy so I can understand I would recommend them hilldaread more

I have been a client of Ernie's for more than 10 years and have had nothing but great service!…read moreAlways helpful over the phone and in their office. My rates have also been fair!

I've never had a bad experience with State Farm but yesterday I got a little upset when I called to…read morelet them know that I had been in a minor fender bender n bcuz it wasn't my fault the office told me I had to wait on the police report then file a claim with the person who hit my car insurance company. SMH what do I pay them for. I work so now I have to run around getting a report, filing a claim. Plus dealing with neck n back pain from the accident. Come on State Farm what's ur mission again?

I would put 0 stars if I could. they ripped me off and then said I had to pay them more for a new…read morequote.

Stay clear!!! I had been a customer for over 3 years now and it's always one thing after the next…read morewith this "insurance broker." Auto Policies renew with no type of notification or update, regardless of increases in monthly rate or not. My last policy came to an end begging of March 2021. I asked them to cancel my auto-renewal with the insurance I had over two years, Mapfre. Instead of ensuring that Mapfre would not renew for another 6 month policy, they decided that changing my payment method would be sufficient enough. After making it very clear I no longer wanted Mapfre as my auto insurance provider, I was advised by Lisa Hernandez(Regional Manager/Part owner as I was told) THAT MY POLICY RENEWED!!!! I was then told i was responsible for the pro-rated balance on my account for this policy, and that the only way they would take care of the balance for a mistake that they clearly made, was to have to agree to another policy with a different auto insurance company. Lisa Hernandez is by far the absolute worst kind of human in the industry. A liar, does not care about customer loyalty, and a manipulator. She talked her way into this mess, and HUNG UP on me when I told her that I would not be paying a cent of that outstanding balance and no longer wanted to be a customer of Su Casa Valley. Don't you dare question Lisa, cause she is savage. She simply does not care, and will leave you out on a limb. Simply put, they are flat out LIARS and will screw you when you demand any type of transparency. I worked it out with Mapfre directly, after advising of the Fraud that this joke of a brokerage attempted on me. Was so simple, but instead of dealing with an upset customer and seeing the problem through, they lost a customer and ended up with this Yelp review.

I've been with Kemp Allstate for a couple of years. I was with the agency during their ownership…read moretransition and wondered if they were for me because I couldn't get through, couldn't get a call back and my renewals were coming up. When I spoke with Mr Kemp to express my concerns, he explained that the office was no longer going to be all things to all people...they just didn't have the manpower; there were online options for quotes if I wanted to do business that way or I could make an appointment and they would devote time to my needs. I appreciated Mr Kemp's candor and have been impressed with the directional change of the office. I get time to discuss my issues. I receive email follow-ups to make sure everything is the way I want it. I recently added a new (teen) driver to the policy and Mr Kemp made sure I had all the class info to get the teen driver discount. I'm happy to say I'm glad I stayed and appreciate the focus I receive when I have an issue.

It amazing to get check-in's from Chris and his team to make sure I am satisfied with my policy and…read morelet me know of any changes! Thank you!

I have been a customer since 1993. Bruce Blayney has been a 5 stars agent. I have had a few claims…read moreover the years and have always been completely satisfied with the outcome. I always recommend them to friends. Great job!!!!