Called to request a quote for commercial insurance over 2 weeks ago. still waiting to hear from a…read moresingle person regarding my quote. Called 3 sperate times to get an update. was asked for my number all 3 times with zero return calls. wasted my time. gave me the run around.

I'm not a big fan of insurance companies, but Chavez insurance made it a very good experience…read more Would definitely recommend them

Tom has my Home and Auto bundled together, for Amazing pricing. Also, Tom Always answers my Texts &…read morePhone calls immediately! ...Customer Service? The BEST...Small Town personable service with Corporate Expertise! Highly Recommend! Give Tom a Call for the best personal, customer service around! Thank you Tom! 5

I've been with them for many years! A friend of my actually referred them to me and she's been with…read morethem longer than i have! They work so hard to get you the best policy at a reasonable price. Customer service is always top notch! Highly recommend this insurance agency!

I recently sold my car and did a transfer of title at the Visalia office. It was fast and easy…read more Everyone that works at Visalia AAA is so nice & helpful.

I am writing this to dispute AAA's claim that they are America's friend. I propose that they are…read morenothing but a friend but rather a money grabbing wealth sucking insurance agency that caters to their stockholders not to their clients. I will paint a picture of the fiends that they are. I had an incident, a water heater installed upon my house before I bought it. Yes, I should have taken all safe guards and removed it from the property knowing that it could fail in the forth coming years, but I was young. And apparently, stupid. AAA took advantage of my ignorance in many ways. There was an extreme rainstorm in Southern California, quite irregular, for I had lived in SC all my life since birth. The rain caused the water heater which functioned as a solar unit, to collapse into the master bedroom. Causing damage to the bed, dresser, rugs and other clothes storage units. The carpet was damaged from the rain as the roof was completely destroyed from the heater collapsing. I called a local roofing service repair contactor with a license and they performed service to mitigate the immediate damage. I paid out of my IRA drawing from painfully at a huge loss. I had to as my wife and I had nowhere to live at this time. In the end I spent $30,000 to fix the roof and remove the heater. I called AAA and tried to see what they could do to help us out. They said that it was our fault and that AAA was not liable and we were on our own. I would have to take them to small claims court to retrieve any hope of salvation, which would be $10,000, the limit for small court. So, in court AAA won, I and my wife lost, we got nothing. AAA walked away with a victory and two lost customers, do they care, no they don't, they want blood and money like Trump. Dump AAA like Israel, defund them. My father, who was a Purple Heart Veteran was a member. I will never recommend AAA to another ever.

I have worked with Manuel Martinez for years! Always upfront always honest. I only have good things…read moreto say. Call them and see for your self!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Visalia, CA area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0G26623

I called for a simple reason, to remove a vehicle I sold from my policy. I was left on hold for…read moreone hour (the call went to voicemail and than hung up). During my lunch break I called back and got hung up on by 4 different agents back to back. Finally, with much patience, I got a hold of an agent who didn't throw me along another time consuming mission to find another. The agent who helped me out was Julissa V, and she also took care of certifying my SR-22 certification. It was a great customer service experience that many of their agents seem to not care to use or don't genuinely know how too. thanks, I was going to leave a one star before this though.

Did not finish addressing any of my issues and didn't listen to me. Then decided to not help me…read moreany more and gave his farewell. If he didn't know the answer, just say you don't know and that would of been fine instead of giving me the same text book answer over and over.

Visalia auto services made it really easy to renew my registration on my car not to mention it only…read moretook about 10 min and it was cheaper than any other auto insurance places that offer DMV services.....

This place also offers tax preparation too, which is why I came here. The prices are great here if…read morethat's what you are looking for. 150 for the long form, and 80 for the short. Very friendly customer service, and informative.

Rona has been our insurance agent for almost 30 years. Through all the good times and an…read moreunfortunate house fire this year, Rona has always been there for us! We tell everyone we know that "there isn't a better agent or insurance company" and we are so grateful for her!

You will never find a better insurance agent anywhere!!Rona has been our agent and our advocate and…read morenow truly consider her family for over 20 years and in that time we have had auto claims, kids with auto claims, a trailer flooded and even a cabin burn down, and she has walked beside us every step of the way. She truly cares!!! And over the years I have called to check auto insurance rates (only because I get a free gift with quote) and every time they say "we can't even get close to that rate!". I KNOW THAT! And with adding life insurance and home insurance our rate even goes down more! We have given everyone who asks about our insurance her number and they always thank us! So, "you are welcome!!"

I love Maria and her staff. They are always so helpful and go above and beyond. She is one stop…read moreshopping for me. Home, Auto, life, our boat, retirement, health insurance and more- all with Maria. Stop by and have a cup of coffee with Maria and let her take care of your Insurance!

Maria Haro was very helpful and informative regarding health insurance. She was able to simplify…read morethe process. I highly recommend her top notch service and expertise. Above all it's refreshing to see someone go the extra mile for you.

First of all, I would like to say Karen,You have an amazing team of people around you. In…read moreparticular, I would like to say Lupe has always always been really helpful. Really understandable and I feel comfortable even if it's not insurance related conversating with her. I really appreciate her dedication towards the customer and her work to complete our questions and doubts we have.

Love Karen Gross and her staff always friendly…read more Been with them for 10 years great customer service.