Never the same doctor, if you can get one at all. The person who examines you will tell you that they were not here on your last visit, so they can't answer your questions. After several visits over a few years, my blood pressure was high. I was told that it's not a problem. My eye doctor from another health system found a problem related to high blood pressure and had to write them a note to treat this condition. They will often you for tests across the street at Bryn Mawr Hospital because they are affiliated and it's much more efficient to have the tests done there, and yet, 2 weeks later, they don't have the results in their system when you return for a follow up. They order a urine test and leave you to roam around the hall with your pee cup looking for who to give it to. They tell you that you need a pneumonia vaccine and they can do it while you are there. They forget to have someone do it. When you complain about all of the problems they send in the office manager who told me that because she was on leave, she also has not knowledge of any problems. And if that wasn't enough of a boondoggle, I requested a Medical Record Release form so that I can go to another provider. She handed me the form. I sent it in to the address on the form. The post office returned it because that company doesn't exist anymore. Their phone number is also defunked. I had to do a deep dive into the web to find the new company where the records are kept. FIND ANOTHER PROVIDER, QUICK!!!!! read more

i was there for a few years because my pcp retired. i had drs yang and chesney who were great but i think they may have graduated. i then selected dr ghandi which was a horrible decision because he is a horrible dr. if i could give him zero stars i would. i have since found another pcp. read more

Dr Gorge was my mothers doctor for the past few years and the past 2 years my mom was not feeling well. She went to see Dr Gorge because she was dealing with anxiety and depression her whole life and all of a sudden at age 66 it got bad again. She went into his office and she told him she was falling a lot and very weak. Dr gorge noticed she was slurring some of her words so instead of taking her symptoms seriously he accused my mom of drinking and made her take a breathalyzer test. Test came back negative because she does not drink ever. He never took any symptoms seriously and acted like she was crazy. This continues for another year of her trying to get answers but he blew her off every-time. His secretary in Broomall location told my mom she was week because she is lazy and probably just laying in bed all day. My mom lost 65 pounds in 6 months and still didn't help. She went to the hospital a few times because she was down to 110 pounds, couldn't walk anymore and couldn't talk. Finally the hospital ran test for 3 days and finally diagnosed her with ALS in the end of October and passed away in December. Dr, Gorge should not be practicing at all. My mother spent the last two years of her life in pain and confused on what was happening and Dr Gorge made her feel humiliated so she gave up on going to the doctors. I would not recommend him to my worst enemy and I am going to be taking legal action also. read more

This was my first visit to Bryn Mawr Family Practice. My experience was amazing from the time so arrived to the time I left. The office is very modern and clean and the staff is attentive and kind. After seeing Dr. Sufyan Ahmad, I felt a lot better about switching to a new family practice. Dr. Ahmad explained everything very clearly and took his time to make sure I felt comfortable and that I was taken care of. I highly recommend this practice and can't wait for my next appointment!! read more

There are so many things wrong with this "practice", it's ridiculous. The first issue is the rude, arrogant staff. I've been hung up on before even getting the word "appointment" out of my mouth. If you need a referral, you can forget that too. Even if you're up to date on your exams, the woman has the nastiest attitude about sending referrals over. I had an emergency appointment but the office needed a referral. I tried calling to have one sent over, she had a fit that it had to be at least 48 hours before sending over a referral....like I was planning to have an emergency??? Even if you request your prescription refill ahead of time, you will still never get it on time. The doctor that I was supposed to have was never there, and when I was able to see her, she misdiagnosed the problem multiple times. I was only able to find out by going to a specialist. I understand that this is her residency and she's learning. That should not effect her levels of professionalism. She did not inform me she was bring another doctor (a male at that, didn't bother asking me if I was comfortable with another male doctor) to check her work...but in the end, he just did her job for her. I also overheard them talking very loudly about my health in front of other clients. This office is just very unprofessional and not even worth anyone's time. read more

We went to this office for several years. Everyone was friendly and made you feel comfortable, but it's an office of residents. Every couple of years you had a new doctor. I wanted an office where I could start a relationship with my doctor so that he/she could have my entire history instead of having to repeat info to a new doctor every once in a while. read more

Unreal. I moved to the area, and this practice accepted me as a new patient. I asked if I needed to come in for a physical to start, but was told it wasn't necessary. Fast forward several weeks... I am flying this weekend for work, and feel an ear infection setting in. I called for a same day appointment and after being on hold for 13 minutes I finally got through and was told I couldn't be seen for a sick appointment as a new patient... this is exact opposite of what I was told when I switched to them as my primary. Because I changed to them with my insurance, I can no longer go back to my old doctor (who has Saturday hours and could've seen me before my flight). When I called back to speak with the Office Manager to try and see if there were any other options, I was told (after being on hold for 11 minutes this time), that she was in but asked that I leave a message. I've now spent almost 30 minutes to get nowhere, and trying to have them be my primary will now cost me an extra $50. Maybe the doctors are good, but so far I can't seem to make it past the front desk. Wanted to like this practice too. read more

Don't waste your time, find another doctor's office! This is more of a learning program with the majority (98%) of the doctor's are residents. It's almost impossible to see a regular doctor! The women that answer the phone and 'help' you are absolutely terrible! They are just trying to get you off the phone. They answer (if you are lucky) and place you on hold before you even get a chance to say anything. If you need a refill - good luck! It's a minimum 48 hours notice and only after the doctors have totally completed seeing all patients - which is conveniently at 5pm the same time the turn off the phones. Everyone that works at this office seems to think they have this job as a favor to you and you are bothering them. There is ZERO friendliness or caring coming from any of them! I ask you.. is this the type of office you want to trust in your and your family's care? One that only wants to get you off the phone .. don't bother us, we're busy.. I think NOT! There has to be another solution out there. I'm outta here! read more

Is there an option for NEGATIVE STARS? This place deserves nothing better. People, you are aware that the costs of medical care are sky hight, right? You're paying for it. This place has the RUDEST most discourteous front office staff. I think, never been there but I can imagine, even in a prison staff is more courteous! Oh, your doctor is ONLY available to see you for your yearly physical. NEVER WHEN YOU ARE SICK. They should take away the license for all the doctors and this practice. I am surprised that this place is still in business. Please,mdo yourself a fvor, find another place and chase these guys out of town. read more

It's unfortunate that I have to give two stars. I love the doctor I see; Dr. Winson George. Unlike others who have reviewed, I am given a regular doctor, and do not have a resident take care of me. Dr. George is great, and his bedside manner is very friendly and approachable. Here comes the frustrating part: The front desk at Bryn Mawr Family Practice is the absolute worst I have ever had to deal with. Get ready to be on the phone for at least 10+ minutes to do anything with them: make an appt., get a referral, talk to a receptionist, etc. It is extremely frustrating. I have to call to make appts. during the day and my job does not allow me to walk away for 15-20 minutes to try and make an appt. I sat on hold for so long that it was getting close to closing time for them, so I just ended up driving over to the office instead. And don't count on getting a friendly person on the other end once you get through to someone. Save yourself the aggravation, and find a different doctor's office. read more

I have had a wonderful experience with Bryn Mawr Family Practice. It is true - it is an office of residents and so is definitely not for everyone. But I have found this to be an advantage as their knowledge is up to date. I have also found that the residents take time with me. They take a thorough history and I have never felt rushed during appointments. I have also never waited more than 5 minutes for my appointment to begin. I typically have the same physician for multiple years, and each visit has ended with a review from the supervising physician. I am relatively young and healthy so I may have a greater tolerance for change in my physician, but I have found the office to be warm and welcoming, professional, and attentive to my holistic well-being. read more

Horrible practice! I would never put my health in these "doctors'" hands. I dont know anyone who has good things to say about this practice. Its a shame that they are even still operating. read more

My family has been with Bryn Mawr Family Practice for many years. Typically they use a Resident Doctor, bright and capable. Then every visit is reviewed by a senior doctor. Their service has been good to me, my wife, and my two sons. read more

I totally disagree with the other reviewers. Yes it is a residency practice but we have had the same doctor there for 7 years and we love him! For well visits and non-emergency visits/follow ups we always see him. For sick visits we get who is available. But that is true for all group practices. The nurses and support staff, also take good care of our children, who tend to be horrible when it comes to vaccinations. I love that our doctor sees all of the family and that we don't have to run around to a pediatrician and a gp separately. Highly recommend! read more

If I could give this 0 stars, I would! I believe I would have gotten better treatment at a free clinic, at least then I wouldn't have wasted my money on a copay. First I called them to schedule an appointment and made it very clear that I am a stay at home mom with three kids under 4 and it is extremely difficult for me to find someone to watch the kids while I go to an appointment, therefore there were several different things I wanted to discuss with the doctor in one appointment, the receptionist said that would be fine. When I get into the office two residents are completely hung up on and worrying over the least of my issues (mild allergies). When I tried to discuss my other, more important issues, they said "You will have to come back again for another appointment for those". I tried to explain that there are more important issues to discuss and they just refused to acknowledge them. They said they would speak with the attending doctor to see what she thinks. They came back in and had already called in prescriptions to my pharmacy without discussing anything about these drugs with me. So weird! They also said I would have to come back in 2 weeks for the other stuff since they only allot 20 minutes per patient and doing the weight and blood pressure eat up a lot of that time. They also tried to get me to come back and get a bunch of labs that would be completely unwarranted, when I said I do not have that kind of time, they basically didn't care and said to come back for an evening appointment. Obviously they were not listening when I said I had to move heaven and earth to come there alone, without the headache of taking my three children. So to wrap up, they will only treat one problem per patient, if you have more than one issue, make sure to double or triple book them. And also I really think all they care about is getting as much money out of you as possible: a $30 copay per visit, and they want you to come at separate time for each problem. Also trying their best to get me to get a whole bunch of unnecessary lab work? The residents weren't very knowledgeable either, since when do doctors not bother to discuss the drugs they are ordering for you? read more

Excellent physicians - Excellent care! Dr. Amiee Luo ihas been my personal physician for several years. I plan on keeping her as my family physician in the future. Highly recommend her and the entire practice. read more

Those who have negative comments have no clue what's out there Yes it is a teaching practice, there are residents... however these residents go through a rigorous screening process and have great bedside manner and clinical skills. There are attending physicians there and they have residents on their teams. There is a chain of command that works so that if your issue isn't being dealt with, the residents can get a quick answer. Yes, refills and referrals may take a few days routinely, but in an urgent situation it has been our experience that things will happen quickly if necessary. Every patient has an attending physician and they have office hours. It' a big practice, but I have never once felt mistreated there. The women answering the phones are courteous... as patients we need to remember that there are many of us and few of them. Patients must also be patient!! read more