This place has no right to be as popular as it is. I heard nothing but rave reviews about how it's…read moreso amazing and has the best burgers of all time. Have these people never had a burger before? There's nothing wrong with the burgers here, but there's also nothing right about them. They're burgers. Meat, bread, lettuce, sauces..yep. It's a burger. And it's okay. Bland and by-the-book to a fault. It tasted liked they perfected the art of having minimal flavors and ingredients, as if they were weighing the taste of each in a highly technical way. I forgot I even went here by the next day and was only reminded by pictures I took. It's basically the Quebecois version of whatever one step up from an Applebee's would be, but with a premium price tag and hype. Any other burger in town would probably be just as good if not better. Side was pretty bad. Basically burnt tofu. Service was lacking, but there. I was tended to in the most basic 'there's another table to get through' way possible. Check took a long time to get to me and I ended up just walking up to the counter. Not sure why. There weren't a lot of people there. Tons of seating and a pretty nice view, although that's hard to not have in Quebec City. Can't recommend it with so many other options and delicacies not all that far away. Don't go out of your way to come to this place. Location: 4* Convenience: 2* Service: 1* Product/quality: 3* Aesthetics: 1*

We came in for lunch and had a good experience. We tried the gnocchi poutine. It was interesting,…read morebut I would definitely stick with classic next time. For my entree, I had the classic burger with a side Caesar salad. The salad was well dressed and huge. The burger was solid. Basic, but good. Service was great and the restaurant was well decorated, cool, and conveniently located.

A lovely, convenient cafe right next to our hotel. I got the Bienvenue À Scoville (spicy pork…read moreburger) and substituted the fries for a green salad. Burger was well cooked and tasty. The salad was a mixed green salad with sunflower seeds and some dried fruit. Both were brought out quickly. Friendly and attentive server. Definitely recommend this place for lunch.

We don't know a thing about local restaurants in Quebec and did not realize this was a local chain…read more Our waiter was a cute young guy who is proud that his dad worked here as a kid and he was following him his footsteps. We had a fine fast food meal and this chain is popular for a reason. The food is predictively fine for what it is and families love to be able to go out and not break the bank.

What a great spot. Read about this place in Bon Apetit last year and when we decided to come to…read moreQuebec City, we knew we needed to try it out. It did not disappoint. The place is small but it adds to the funky and cool vibe. I went with my wife and two daughters and they all loved their meals. The staff were very friendly and the music list was great. My only regret is that I am leaving today and cannot go again.

TLDR: local bar with amazing food, friendly staff, and warm regulars…read more Came to grab dinner. We got a half order of shepherds pie and Mac and cheese and a small poutine. Everything came fresh out of the kitchen: hot and bubbly sauce, crisp fries, warm meaty cheese curds - great stuff. The shepherds pie and Mac both had twists that elevated them from the norm and really left a mark on me. We don't speak any French, but our waitress spoke a bit of English and did an excellent job playing a bit of charades to communicate with us. Her friendly attitude and great service made us feel welcome in the small bar of regulars. This was a great spot that I highly recommend and would definitely stop by if I was in the area!

We stopped in at 3pm for a bite and was pleasantly greeted by staff that spoke French, English and…read moreSpanish. A friendly polyglot. The service was outstanding and she was very patient with us. The place was cozy and very comfortable. Great for people watching while we sat at the window. We shared the Quebec burger that comes with the 1608 cheese and side of fries. They have a variety of dipping sauces and we chose the maple and rosemary mayo (delish) and ketchup. The burger was AMAZING! Absolutely dribbling with juice when we cut into it. There was a smear of maple jam under the patty that gave it a hint of sweetness that paired well with the salty cheese. The bun soaked up the juices nicely and wasn't too heavy. I would definitely come back for the burger!

On our last day in Quebec City, we realized that we hadn't had any poutine during our trip. So, we…read morewalked down to Les trios garçons for breakfast on the patio. I ordered the breakfast poutine, my wife ordered the bacon bene and we both had a bloody bacon Mary's. Food and service was wonderful even if the seating on the sidewalk was a bit tight. It was also a lot of food and we spent most of the day walking it off.

While in Canada I had to have some poutine! Poutineville is unique as some of their poutine gravy…read morechoices are gluten free which was important for my travel companion. We tried the India which was a butter chicken sauce with chicken and mushrooms. It was a fun dish with good flavor gravy. Odd choice to me to put mushrooms in it since I've never had butter chicken with mushrooms. The Chicken was thin sliced, I was expecting more like chunks. Regardless this was a solid 4 in my book. We also tried the Hat Trick which is basically a three meat poutine with bacon, ground beef and hot dogs. This was also solid, not as unique, but good. Probably a 3.75. we ordered the mega sized for both, which made the 2 dishes enough food for 3-4 people depending how hungry you are. We wanted the leftovers. The down side to this experience was the service. The place was nearly empty. The server passed us with a pitcher of water in have and didn't even fill the glasses. When we ordered a diet Pepsi instead of getting a fountain drink we got it in a can (both options were in the menu, fountain was cheaper), why not ask us if not sure what we want? At the end we waited a while to see the server and instead just ended up asking the hostess for our to-go containers. Nothing horrible, just meh. The takeaway, pretty good poutine with not so hot service.

This is basically a loaded French fries. It was fine. The staff was friendly enough (if not…read morebored). We had the Mexican variant, so it was like nachos but without chips. Local innovation.

Good food for burgers, fries, shake, flavored soda and salads…read more Quality was really good, while service is okay, the place is a recommend for its location.

Best poutine in all of QC! I stumbled into the Chic Shack…read morewhile exploring old QC/ Frontenac. The location is perfect and close to everything. I loved my old style poutine forestiere with mushroom ragout, shallots and potato wedges / cheese curds. The size was on the small side, I was fully satisfied with the portion. Other poutine places have ginormous sizes so this was a relief personally. Waitstaff were helpful with translation, younger waitstaff were very polite despite language differences. They do not accept cash at the establishment. I also ordered a latte which was a good pick me up.

Service was excellent! The waiter was so friendly and attentive to us. But the low rating is…read morebecause the food is a miss! It just isn't good. The area has limited options so this is one of the better choices- it's "fine enough" and probably gets by because other nearby restaurants are equally as mediocre.

The breakfast was amazing! The server was very nice and explained the menu in English for us.read more

This was our first stop for food when we arrived in Quebec City and it did not disappoint! We…read morewanted to make sure we tried some poutine while in Quebec and when I say wow, what a huge selection, I really mean it. We ordered the Jr sized India - Butter Chicken and the Hat Trick poutines and they were quite a serving. If you're not that hungry, you can get away with sharing just a Jr size of any of these poutines and get pretty full since it's so hearty. We also thought the restaurant was more upscale looking than we expected and it was incredibly kid-friendly. This is the place to go if you have a group of people with diverse taste buds all wanting to try out some poutine. Great experience for all.

We stumbled upon poutineville when we were walking around looking for lunch restaurants. It was…read morenice in there, a very dinnery bar ambience. They were playing metal which was a bit strange but the waiter was very friendly and switched from French to English very well. I had the veggie burger which was pretty good and the sweet potato fries were delectable. And we also got a Greek salad which didn't have lettuce, a true Greek salad! The veggies were fresh and the dressing was tasty. My favorite thing was the mocktails, I got the sunset and it was so good, perfect combo of sweet and tart from the grapefruit! The second one was great also and had fresh blueberries and raspberry's which I appreciated. Overall it was good and I recommend.