Overall pretty good, just same improvements suggested l am overall satisfied, here is what l found…read more
Positive (+):
+ fast booking confirmation
+ fast reply to special request
+ free parking directly in-front of the hotel
+ free wireless access
+ good sized flatscreen tv
+ charming modern hotel room and bathroom
+ friendly receptionist & waitresses
+ glass separation walls between the restaurant tables
+ pretty good sized beer garden with sunshade at thetables
+ prices are pretty fair
Neutral (+/-), would be good if improved but can live with it:
+/- bed is too soft for my taste
+/- food is good, but the Wienerschnitzel is not the best l have had (nobody beats the Austrians at this)
+/- breakfast ok (not a big selection) and even I was there at the given opening hours some things were already out
Negative (-), please improve :
---- EXTRA NEGATIVE at NIGHT until 2:30 AM loud noice from drunk guys at the recycling container. Then some of them came stumbling back to the hotel screaming, slamming doors...
- COVID-19 rules state that in restaurants (even outside) when not seated at a table an FFP2 mask has to be worn. There were several customers who walked through the whole beer garden without any mask and one even walked through the hotel without a mask. Non of the staff said a word to him as he did it 3 times in the 1 hour I was there!!!!
----Breakfast some guest do not wear FFP2 masks (as required by law) nore do the adhere to the health rules at the hotel (no disinfecting hands) no gloves! Employee walks by says nothing!!!!!!
- shower gel (missing)
- shower stall has some stuff at the bottom
- bathtub is missing a handle it's hard to get up
- provide water cooker & free tea/coffee pages
- provide 1 free bottle of water per room
- serve a free small salat with meat dishes like Schnitzel, Braten...
- food Orders are sometimes chaotic, family at the neighbors table reminded the waitress 3 time about one order trat they did not get
- check tables for half empty /empty glasses more frequently
- at side/night entrance sign for location of rooms (pointing upstairs) is missing
- hallway outside of male/female bathroom there is a big red cable visible (see pictures)