Bubba Oustalet Ford store Danielle in the service department…read moreis great and so helpful!

Bill LeJeune was amazing during the process of me buying my new 2023 Ford Maverick. Thanks Bill!read more

I dropped of my truck off because of a broken ball joint. And ended up changing out a front rotors…read moreand because they said it broke when they tried to move it inside the shop. Charged me more than what were originally supposed to have done. And when I got the truck back, the traction's lights were on and I wasn't able to turn it off so I took it back to them, they said the sensor of it broke when they were fixing my truck and it would cost me additional 120 dollars to get it fix. They making me pay for the horrible service they did to my truck! I would not recommend anyone to this place of

I bought a used 02 trailblazer LS from Bubba Oustalet in Jennings Louisiana on March 4th, 2013…read more The car was checked out by the service center and everything was in good shape so they said. These were the things I found wrong after purchasing it: 2 broken window regulators, 2 HVAC door mode actuators broken, air leak caused by incorrectly installed windshield, 3/4 of the speakers did not work and all door panels had plastic weld defects. My contract and IOU said they owed me an oil change and a rear windshield replacement. Also, said no warranty, which I didn't know meant "sold as-is" until now. I bought the car for $6800 and they would not budge to meet me at the kelly blue book value of $6300. I've already put $120 into repairs. I'm estimating $500 when I'm finished fixing everything. The company refuses to fix anything or reimburse me for the parts I've replaced myself. Even after Facebook and Youtube embarrassment! 50 days later, I'm still waiting on my rear windshield to be ordered and replaced. I wouldn't recommend anyone to shop at either of the 2 Bubba Oustalet stores in Jennings, Louisiana. They are shady, ignorant people and are uneducated about the products they sale and handle. The only people worth your time who's employed by that company are the people not in suits i.e. mechanics.

Salesman saleswoman do not have clue about anything they lied to me from phone call to walking out…read moredoor

I brought my car in with an appointment 2 wks ago, and they kept it for 2 days and never touched…read moreit. I had to get in touch with Jay to find out what was going on, and my car was "next in line" after the first day. Well, I would assume that the 2nd day my car should have been taken care of, but to no avail it was not. This was a Wed and Thurs, so I needed my vehicle for the weekend so I made another appointment a week out, but Jay say if you can bring it back Monday I promise we will take care of it! Dropped car off Monday and they kept it until Thurs. The only thing on the list they finally did do was my oil change and change the fuse for my charger/cigarette lighter. The lights that needed changing never got changed. Jay said the parts were ordered and then they weren't or disappeared, but they finally checked my air conditioner and wanted to charge me 7320.00 to fix it! Didn't touch the 2 recalls on my vehicle at all! But they did have time for me to talk to a sales guy to buy another vehicle since I thought it was ludicrous to pay 7320.00 for the compressor! After these services, just why would I buy a vehicle with you. And to be honest, I have never had an issue with them before. Maybe it was just Jay. No type of communication to let me know hey we didn't get to your car today, but tomorrow we'll try, or nothing. I always had to reach out to him. Sorry for the negative review, but this was unacceptable and unprofessional to say the least! You guys have to do better, if you are that swamped, then stop taking in work, and for God's sake, what is an appointment for?

Had a car all set to buy. Only to be texted to say it was sold. Terrible customer service and will…read moretake my business elsewhere

In my opinion terrible customer service. Called to get a price on vehicle and apparently no one can…read moretalk to the sales manager. The sales lady told me that the sales manager is not a people person and refused to let me speak to him to work out a deal and to eliminate the middle man. Didnt work with me on price to try and get it to where i was comfortable. Overall not pleased with my experience and will not be doing business with these people.

My family and I were driving from Austin Texas to Denham Springs Louisiana. When we got a Flat tire…read moreon the HWY 10. It was about 3:40 pm on Friday. A police officer stopped to check on us and wanted to know if we needed any recommendations on where to to get a new tire? He told us the next exit would have 4 places for us to choose from. So I jumped on Yelp and found Jennings Tire Center. By the time we got there is was 4:05 pm and they closed at 5pm. The staff was extremely attentive and helpful. Even as I was stressed to the max and about to have a heart attack because of the detour and car repairs needed. The to add to my stress when I went to pay my card was declined. Seriously this was starting to be the road trip to hell. Thankfully the woman behind the counter explained to me that because I wasn't from the state or that are the blank put a temporary hold on my account all I had to do was call and they would lift it. This staff was so sweet and kind. Here I am freaking out and the woman behind the counter was so kind, calm and attentive. We were able to leave by 445pm and be back on the road and my checking account was ok again! Thank you to the STAFF here you are all WONDERFUL

They May or May NOT help you depending on closing time…read more I wanted to calm down before I wrote this review. Give a constructive review, advice or a warning. It's interesting reading the other reviews of Jennings Tire Center because this was not the same experience I had. Looks like Brian and his family(review down below) got great service. On June 10th I'm headed west for vaca and get a flat. I am out of town, hours from home, female alone with a flat tire near closing time. Can you feel the panic you would have or maybe for your mother, sister, daughter, friend. I entered the center at 440pm- I know this by a panic of texts to family to help me find the nearest town and tire place. My tire slowly losing air maintaining if I don't stop. I go in and two females are inside, one young and the other older. I was told they did NOT HAVE TIME to help. There was no one in the parking lot or inside. I recall one vehicle in the shop area and people standing around it. They couldn't have even looked at it? I dunno, I was devastated in that moment and knew I needed to hurry and find another place. I ended up a block away at H & H Tire & Kwik Lube. ALL OF THIS TO SAY, SKIP THIS PLACE. THEY CLOSE AT 440PM. Go over a block away to H & H Tire & Kwik Lube --Here is the number and site (337) 824-8004 http://h-h-tire-kwik-lube.edan.io/ Google link- https://www.google.com/search?q=h+and+h+kwik+tire+jennings&ei=XpbTYNGUONK7tAaq1ZPACA&oq=h+and+h+kwik+tire+jennings&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEM0COgcIABBHELADOgsILhDHARCvARCTAjoNCC4QxwEQrwEQDRCTAkoECEEYAFDrP1jISWCET2gBcAJ4AIAB7QGIAa0GkgEFMC41LjGYAQCgAQGqAQdnd3Mtd2l6yAEDwAEB&sclient=gws-wiz&ved=0ahUKEwjRu-eJya7xAhXSHc0KHarqBIgQ4dUDCA4&uact=5 I was so grateful for the help. No hesitation even though it was closing time and look, I get it...no one wants to deal at that time but c'mon I was in a bad spot. Would you have wanted that done to your family member? H & H Tire & Kwik Lube repaired the tire in 10 minutes and I was back on the road feeling care for. Thank you H & H Tire & Kwik Lube. The truth