A big Thank You to these guys!!! They took excellent care of my vehicle and me! They are quick,…read moreefficient and very professional.

This company is involved in racketeering with the various police agencies. They were operating…read morewithout lawful authorization by the Secretary of State when they towed my vehicle at the direction of the state police police in August 2025. There will be a class action lawsuit filed and the aforementioned issues will be addressed therein. Additionally, this company charges much more that other tow companies.

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

1 Star -- Predatory, Unprofessional, and Dangerous…read more This was one of the worst experiences my family has ever had with a tow company. First, they made us wait FIVE HOURS on the side of the highway and still had the audacity to try to charge $900 for a tow that should have cost around $600. Waiting that long on the side of a highway is already stressful and unsafe, and instead of helping the situation they tried to take advantage of it. To make things even worse, they refused to accept any payment method other than cash, which is a huge red flag for any legitimate business. I called them multiple times asking them to drop the truck off, and they repeatedly refused. After several attempts, they finally said they would drop the vehicle only if I paid $657 in cash. They also threatened that if I didn't pay them in cash, they would impound the vehicle. At that point it felt like they were holding the truck hostage. The only reason the situation changed was because I threatened to take them to court, which is something no customer should have to do just to resolve a basic towing situation. The most disturbing part of the entire experience involved my father. My dad was inside the tow truck while they started driving away, yelling at the driver to stop, and they continued driving anyway. That situation alone was extremely alarming. On top of that, they drove onto the highway without the trailer lights properly on, which caused a large truck to almost collide with them. It created a very dangerous situation that could have resulted in a serious accident. My father is Hispanic and the way they spoke to him throughout the entire situation was extremely disrespectful and unprofessional. Between the five-hour wait on the highway, the attempted $900 charge, the cash-only demand, refusing to drop the vehicle off, threatening to impound it, unsafe driving, and the way they treated my father, this felt like a completely predatory operation. Avoid this company at all costs. There are plenty of towing companies that operate honestly and professionally -- unfortunately this is not one of them.

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!

I was lied to about the condition of the impounded vehicle. Dealing with the manager is a…read morenightmare. His disposition is as bad as I have seen at a towing company

We cannot say enough nice things about their service. When we had a tire blow out on the interstate…read morein the rain, the nicest guy changed our tire for us and made sure we had enough air in our spare before he left. He did not charge us an arm and a leg either. Showed up fast and fixed is up when no one else could.

From the owner: Here at Taylor Towing & Recovery, we've got your back when it comes to towing and recovery in…read moreJacksonville, Arkansas, and surrounding areas. Whatever you need, wherever you are, we're ready to roll. And we would like to welcome you to the beginning of an exceptional journey. Discover who we are, what we do, and our unwavering commitment to delivering superior quality and outstanding service. Join us as we continue to grow and achieve excellence together. We are honored to have you with us every step of the way. Need heavy equipment moved? We've got you covered. Need your farm tractors relocated? Yep! We've got you covered. Fast and reliable assistance for all your emergency towing needs. Trust us to get you back on the road quickly.

I am writing to share a formal warning regarding my recent experience with Korbin Towing and repair…read moreunder the owner of Mr. White. Our experience was highly unprofessional and lacked transparency, resulting in significant financial loss and unresolved repairs. We initially took our commercial truck to Mr. White to repair an oil leak. Despite being paid for the repair, he failed to fix the issue. When we addressed this, he claimed the leak was coming from a different area and required additional payment. Even after a second attempt involving an insurance claim and significant out-of-pocket costs, the truck began making severe metallic noises within 100 miles of leaving his shop. Mr. White subsequently ignored our attempts to contact him. Ultimately, we had to take the vehicle to a reliable shop to fix the original issue and the additional damage caused by his faulty workmanship. This resulted in nearly $13,000 in costs to rectify the situation. Please be advised that we took this matter to court and successfully won a judgment against him! No matter how he tried to flip the narrative and told all these people LIES, we still WON! The mechanic that did the work was one of our witnesses! We were warned by so many people not to take anything over there to him to repair. Welp, the people were absolutely right, all of them! I strongly advise against using this facility for any automotive or commercial truck services. Don't even take your kids' power wheels to let this guy or his shop fix them! This shop doesn't deserve 1 star!

They told me they were going to give me the receipt but they didn't. When they got the money, they…read morewere gone. They had me waited 1 hour instead 15 min. Don't use this towing service.