Good Afternoon, Our…read moreoverall experience with Lowes today in Cape Girardeau, MO was abhorrent. Chris, the cabinet guy was extremely unpleasant to work with. The countertop guy was on lunch and we were told someone else was going to help us. In comes Chris, and right off the bat it seemed like he was annoyed at being bothered. He made us feel like complete morons the entire time and then tried gaslighting me when I took offense to the way he was treating us. I almost snapped, but I had to calm myself down. Joking is one thing, this guy was berating me with pretty demeaning comments. I get you gotta work buddy, we all do. He needs to work on his customer service skills. He was unnecessarily abrasive and snickered at the way we said the name of some countertop (like it matters, get to work chum). He snickered when he read the measurements we took of our countertops at home, as if they weren't going to come out and measure them anyways at a later point in time. My wife and I felt extremely uncomfortable the entire time we were in there and he's pretty fortunate I didn't snap on him like I was super close to doing. Chris was straight up friction and extremely unpleasant to work with. We were both in shock of how rude he was. It's one thing to have a saltine cracker (dry) sense of humor, but it's another to constantly make someone feel like they are ignorant. Put Chris in the back where other customers don't have to have unpleasant experiences with him.

If you're looking to do any type of remodeling, do your homework and find a reputable remodel…read morebusiness. Lowe's is not the one to pick. Their kitchen cabinet and remodel sales associates couldn't find their way out of a paper bag with both ends opened up and the sides laid open. My s-i-l had the misfortune of using Lowe's to remodel her kitchen. What a cluster f*ck. Lowe's ordered the wrong cabinets and end pieces, twice. What should've been an easy 2 to 3 week remodel job took over 9 months to complete. Once the right cabinets were installed, the installer messed up the end pieces, so new pieces were ordered. This took over 2 months because no one at Lowe's could be responsible enough to follow through on the orders. Did I mention it was a total cluster f*ck. Then, cabinets above the stove were installed wrong, so that the only way to open up one cabinet door was to open the door on the microwave above the stove top. The exposed full wall piece to close in the refrigerator was butchered by the hack installer so that it was an inch too short to fit where it was supposed to go. So, the new panel was ordered. Or was it? After patiently waiting for a month, my s-i-l found out that the part WASN'T ordered at all. She has dealt with the department managers, store managers, regional manager, and they still couldn't get their act together. But, alas, the kitchen remodel is finally completed, 10 months after signing the contract. So, if you're looking to blow some remodel money needlessly, and want to have 9 months of pain and aggravation, by all means, let Lowe's be in charge of your remodel. You were warned.

Had to order item that was not instock. The found what I need and delivered as promised at a great…read moreprice. Very Good People to work with.

Nice selection of stuff, but terrible customer service. Don't bother trying to reach any of their…read moredepartments by phone or get help over the phone

This is a great place to buy, well just about anything. It's like a hardware store, clothing…read morestore, feed store, automotive store home and garden store combined. What more could you ask for? It's located right off hwy 21 in Desoto, so it's easy to find. When I arrived I was looking for a dusk to dawn light, that honestly I wasn't sure if they would have. As I was walking around looking a bit puzzled, I was approached and guided to the proper area to find what I needed. It seems that whatever I need, even as odd as it can be they seem to have it and this location always has a very friendly staff.

I go to this Orscheln's location about once per week since we have horses, chickens, etc., around…read moreour small farm. Like any place you frequent that often, I've experienced ups and downs. As for service - it's hit or miss. I find the folks there to assist with loading, etc., to be very helpful and willing. I find the management to also be willing to help resolve issues, find stock, order things, etc. However, I've generally found the cashier folks to be somewhat less than helpful and often don't seem very well trained. I've had one tell me I couldn't order something off an upcoming truck when I know for a fact I can because I have. As for price - I think this place is pretty competitive. Their base 11 and 12% feed is priced great and is cleaner than most at that price. Their name brand feed and bagged alfalfa is also reasonable. I also found their heated water buckets to be FAR cheaper (for the same model) than on Amazon. Their bulk bird seed is also reasonable and great quality. Lots of selection - We've bought horse feed, chicken feed, dog and cat food, combo panels, Priefert gates, nuts, bolts, dog kennel panels, electric fencing parts, horse halters, lead ropes, tools, work gloves and much more here. They have just about everything you need around the farm. If you're in the area, I'd say stop by and have a look around! Oh, and they also sell clothing and hunting supplies.

Went there to buy a Dewalt power washer and there wasn't any on display the website said there was…read moreone available, when I asked an associate if this one the response was if it's not in the Dewalt display are they were probably out and walked away. I feel I should not have to chase people around to spend money and he was very rude

Had everything we needed to get the job done. Every time we go in there the helpful hardware man…read moremeets us at the front of the store and asks if he can help us. He's so helpful. Ace is the place with the helpful hardware man.

built a deck in out backyard…read more Harlan helped us order all the materials and pick out GOOD WOOD. They allowed us to return the wood we did not use and credited us immediately. Deliver was FAST and friendly. LOVE this store and will start all my building and remodeling projects here. Thank you Harlan and Southside!

From the owner: design, lumber, hardware, kitchenread more

Menards is someplace that I could walk in with only one thing and always walk out with a cart full…read moreof stuff that I had no intention on buying!

The turkey shaped female manager needs an attitude adjustment quickly!! She has had a bad attitude…read morethe couple of years I've shopped here. I will not be coming back after this last situation for sure!! Home depot or Lowes will see my money from now on.

Came in on Saturday morning about 10a. No one at counter, passed by the middle desk, where there…read morewas employees gathered talking. Not a word to me. As I wondered looking through the store the young girl that was standing at the middle counter in very tight clothes passed me. I asked if camping supplies were sold here, she just looked at me with a dead stare with no reply. As I walked toward the front of the store, I thought I would ask someone else, she was sitting at the counter, and replied to my question.."in the camping supply aisle". REALLY!! what kind of business is this!! I got what I needed, the young girl was atvthe register, no greeting, blank stare, no thank you, Never again...if you read this do better Ste Genevieve County Do It Home Center

From the owner: We specialize in quality building materials for all types of projectsread more