Took my 2025 Ioniq 6 AWD in to have window tinting, full body paint protection film, and ceramic…read morecoating. Basically, the full package. It wasn't cheap, but I am more than satisfied that I got my money's worth. Everything was smooth, from quote to pickup and my car looks stunning! The work is high quality and I am confident that Eclipse would promptly handle any issues, should one crop up. I'll be back annually to refresh my ceramic coating and, if I ever get another new car, I know where to go. https://imgur.com/a/uPeOZlY

I've used this shop for over 10 years, brought them 5 vehicles, and have referred others because of…read moremy past experiences. Unfortunately, this recent situation did not reflect the level of service I had come to expect. I had a small tint defect that I noticed from day one after installation, but did not address with the business. Over a year later, it appeared to delaminate, which can occur when a contaminant trapped between the glass and adhesive creates a localized adhesion failure that worsens over time through heat cycles, thermal expansion, and adhesive stress. The defect was a circular mark with a visible halo around it, which is more consistent with a localized adhesion issue than a typical surface abrasion. When I brought it in, multiple staff members repeatedly insisted it was "physical damage," including the explanation that a seatbelt could create a perfectly circular mark in the middle of the window. That explanation did not align with the defect I was seeing, especially since seatbelt contact would more typically leave an elongated scuff, arc, or irregular abrasion rather than a clean, centered circle with a halo. It was frustrating to feel like my concern was dismissed rather than properly evaluated. To their credit, they ultimately agreed to redo the tint at no charge. However, during the replacement process I noticed another contaminant before leaving and had to point it out for correction. After the second attempt, there was still a visible dust speck in the upper corner, which I was told was "acceptable" as long as it was not in the main line of sight. I appreciate that they honored the redo, but the overall experience was disappointing. The repeated insistence that the original issue was my fault, the need for multiple attempts, and the remaining defect did not match the quality and attention to detail I had experienced from them over the years. I hope this feedback is taken constructively, because I truly valued this business and would like to see them maintain the standard that originally earned my trust.