Always friendly, fast, & reasonably priced. They send a detailed itemized list of repairs for review via text and explain any questions I have. We bring all of our vehicles here! read more

Bryan (or maybe Brian) was really helpful! My car wasn't starting and he helped me identify the issue with the terminal for my battery.

Great communication and explanation of all the services performed on our Volvo XC60. The services were performed in an excellent timely manner, and the prices were fair. We will definitely continue having our Volvo serviced at Day Heights Auto Service. read more

Super easy to work with! Got us in next day, called with the issues before lunchtime, had our old Highlander back on the road by dinner! Excellent pricing as well! read more

They went the extra mile on my daughter's high mileage beater 08' Civic Tough fix but bought her some time to weigh her options and still get around. Thanks! read more

After being told by my dealership (Toyota) that they could not investigate a noise because I had "engine gunk" (still not sure why that was an excuse), I decided to seek out a second opinion as the rattling noise got worse. Another local shop that I will not name here told me my car was likely doomed, but they'd see if they could clean the gunk, but most cars with this issue are on their way out. This was before the competitor even examined my car. Now, I take extremely good care of my car so this was suspicious to me. Enter Day Heights, who did not tell me my car was about to expire, but rather said they'd take a look and go from there (wow, groundbreaking stuff, I know). Not only did they find the problem that the dealership couldn't (wouldn't??), they complimented my car's condition for being a 2008 model. They found the noise was the serpentine belt/water pump, and the "gunk" was minor, and it was from an oil leak. They replaced the pump/belt, and cleaned and patched the leak. My car is running better than it has in literal years, and now several months after the fact as I write this, it's still going strong. No noise, no shake. They even fixed something that was hanging down that made a noise when I turned my wheels - another thing the Toyota dealership said "ooof that's a bigger problem" and didn't do anything about. I will definitely be back. Lessons learned: Maybe the dealership wants my car to die so I'll buy a new one... read more

i took my truck in and they said it was fixed after they test drove it and I didn't even get a mile down the road and the same problem I was told to bring it back in the Monday I drove it in to them and they are saying it's not what they did that all of a sudden my transmission was out they ran diagnostics the first time and the only transmission that was on there was change the fluid so how does that work and my truck that I drove in now won't move at all and they don't care did I get my money back no were they honest not at all the only thing that they care about is reviews and money read more

I ran into the unfortunate situation of running out of gas. Ford dispatched Day Heights to assist. They were quick, and the driver, Joe, was awesome. Joe was professional, kind and efficient. I appreciate all of the help and kindness in a pretty crappy situation! Thanks to Joe and Day Heights for the great service! read more

This is my favorite tow service in the area. The guys that do it are always pleasant and the other day it was exceptionally fast as far as time it took to get my car. :) read more

Car repair places are busy, good mechanics are hard to find. But if they tell you Thursday of next week, they will do it on Thursday of next week. If they say it won't be finished until tomorrow at noon, then it will be done tomorrow at noon. I always look for missing bolts, scratches, damage or improper installation, and usually find it with other places. Never once here. read more

I had used them for basic oil changes etc. I thought they were a trusted source and attempted to have work done. It was a total bait and switch. After having my car for 5 hours, they called and apologized that the parts they orders (after market parts) were not correct and they had to get them from the OEM. They then increased my price by 38%! I called the OEM and realized that they had an upcharge on the parts by over 25% and refused to work with me. I asked for my car to be reassembled and the answer was "we will get to it by the end of the day". Horrible experience and I would not recommended them to anything other than an oil change. read more

Day Heights Auto Service did a fantastic job on servicing my Lexus! Everything was explained in great detail before service and again afterward on my receipt to keep for my records. I had checked w/ my local Lexus dealer and the cost would have been substantially more. Sam Barker manages the front of the business. He was extremely professional and made sure I felt confident in their ability to perform quality work on my vehicle. Also, I definitely appreciated the pride they take in the appearance of their business. Everything was very clean, entrance area, waiting room, and bathrooms. The waiting room is comfortable; they have a tv and complimentary snacks and drinks for their customers. I would highly recommend Day Heights Auto Service. Call them and ask for Sam! read more

Service requested was the replacement of the fuel line. WE have been taking our vehicles to Day Heights for 30 or so years. Their service is great. They take the time to answer all questions before, during and after the repairs. They are honest and upfront with their explanations. Work done including the costs are documented in an easy to read form and be kept for the future. Something I like to do. When comparing them to other service shops they are reasonable and do a great job. Their work and communication for the customer is appreciated. read more

My first visit and it was impressive. Very nice clean facility while you wait. All of the associates I interacted with were friendly and able to answer all of my questions. As an owner of a diesel DRW truck you can't just take it anywhere for an oil change, I searched reviews and they all said this was the place to go. I'm happy with my visit and I know why they have been around for over 20 years. We will return here for all our vehicle needs going forward. Thank you for running such a professional business. read more

Day Heights Auto Service - Waiting area amenities - Auto Repair Near Me - Milford, Ohio

the auto service may be a good part of the company but the towing service , nothing but thieving liars. After being in a horrific car accident with my 7 month old , they tried to tell us we couldn't get our belongings , etc. ended up having to call state police for them to explain to these tyrants that what they were doing and saying was the law is completely illegal, (& based on their attitude I'd say it's a form fitting name). I never make reviews, never thought to. But this needs to be known for any young families that fall into a horrific situation and these horrible people try to pull one over on you too. read more

This company is great. They got my car taken care of quickly and they were so kind and polite. Recommend!

The guys at Day Heights are remarkable. They are very honest, professional and respectful. They take time to explain what needs to be repaired. I am an older, single lady. I feel very confident taking my car here read more

My girlfriend was treated rudely. She asked them not to drive her car onto the truck because it was out of oil. When she drove across the street to Kroger she witnessed the driver start up her car and drive it right up the ramp after specifically asking them not to. read more

Day Heights Auto Service - Auto Repair Near Me - Milford, Ohio

This is my preferred place for all my auto service. Sure it's a little out of the way for me, but the guys working here are very honest and do great work, I know I'm not going to get told I need something that I don't. The prices are great and the work is done fast. Everyone there is extremely friendly and knowledgeable. I discovered this place on Groupon, and now I don't want to go anywhere else. This is a great option if you don't wanna deal with the shoddy work places like Car-X and Midas do. Day Heights gets it done right. And I'm a big supporter of small businesses, so that's a plus as well. read more

So I paid a second visit to this shop and as I said, I would update the review from second experience. A few pros to using this shop as opposed to a dealership: -they seem to be technologically savvy. This is a good thing. I booked my appointment on their website and immediately received a confirmation, on a Sunday. -their service is quick. Today, I did an oil change and transmission service, regularly scheduled maintenance. Quick turn around for the services performed. -I brought my own air filter and they installed it. No problems. -the actual customer waiting area is nice. Coffee, water, and a tv playing. Clean. -convenient to my house, I drove by this place for a few years now and decided to finally give them a opportunity to win my service and I haven't been disappointed yet. Now, I do have one suggestion to the leadership of this fine establishment: Provide some sort of inspection service with your oil changes. One thing the dealerships have on this place is you get somewhat peace of mind with the standard inspection that comes with every oil change that tells you how your brakes are doing, where your battery is at, any leaks, what fluids they filled etc. Now, I just returned from a trip from driving across country and I actually requested a full vehicle inspection when I booked my appointment. There seemed to be somewhat of a disconnect to the comments I entered at time of booking to when I showed up to my appointment as I had to explain everything I already wrote on your booking website. No big deal, actually. Where I was surprised at, when my vehicle was finished I didn't receive any kind of paperwork showing what kind of inspection was completed or anything. I actually had to ask the service writer did the tech find anything wrong? Now don't get me wrong, I didn't even get charged for an inspection, I'm sure they done a quality inspection, but my point is, it would be a great service to your customers to provide that "inspection log" that shows someone checked off on certain things. This didn't retract at all from the service I received today. The service writer was as polite and courteous as the first time I was there. Just take that suggestion into consideration and I will see you in 3000ish miles. read more

Jamie and his team are top notch! I know I can always trust them to give their honest opinion and I don't feel like I am being given the run around. I would highly recommend them for all of your auto service needs! read more

We recently had some issues with my daughter's car and I love how Jamie and his team responded to the situation. They were so helpful in the diagnosis and flexible with the scheduling and honestly beyond fair in the pricing. It just confirms that we've found a reliable and ethical shop for maintaining our vehicles. read more

I have to give credit when credit is due. I used this place for an oil change last week and was impressed with how professional everybody was. The waiting room was clean with coffee and water. Now, a week later, my car doesn't start. I use my roadside assistance and it's Day Heights Auto. I use this as a sign and go ahead and get it towed there. Then I'm hit with the news that I need a fuse box. A new one costs $1300 boom! However, they search junkyards and find one for me with a total cost of $220 repaired. It's hard to find a repair shop that is this professional and reliable. I highly recommend. read more

As usual, Jamie, Tim and the crew treated us great and kept our car healthy. We've been customers for probably 17 years or more and wouldn't go anywhere else. read more

Awesome quick repair service. Had my radiator and transmission lines replaced in less than 5 hours. Not only fast , but cheaper than the dealerships. read more

Our Dodge caravan with 120K miles was not able to accelerate past 62 mph. They diagnosed that a new catalytic converter was needed and got us back running smoothly. Many thanks! read more

These guys are the best. It's never fun taking your car in for service but they make the process as painless as possible.

Good service, until you tell them they made a 2nd mistake about the same thing. Guys don't know the difference between a driver side tie rod end and a drive side wheel bearing. Too unorganized, they even printed out a paper stating it was the passenger side and when I called the guy there Jamie (service manager) told me "oh that's my bad, it's the driver side" then told me they will have to turn me away if I bring it back bc I'm not replacing the part they need replaced. I took it to Smyth and O'Rylies they both agree that day heights are mistaken on the part that needs replaced. So NOTE: when your tire has play in it and is loose from left to right it's really the wheel bearing NOT!! the tie rod end. read more

The guys at Day Heights are wonderful! Several people from my office take their vehicles here and we've all had great experiences. My most recent experience was for my son's car...we showed up after closing time and were expecting to use the night drop box. Jamie was still there and kindly chatted with us to learn more about the issue with the car. Bright and early the next day we received a call with the estimate and within a few hours, the car was done! Urgent repairs or general maintenance, this is a great group of guys...we will certainly be back! read more

My Uncle Dean is one of the greatest human beings on the planet. The man is well into his 70s and still races stock cars. He owns a body shop in Reading, OH. He's a genuinely cool cat...a certifiable bad-ass even...and he has set the bar for how I feel like I should be treated by other auto mechanically-inclined people. That said, the guys at Day Heights Auto Service hit that bar pretty nicely. I'd been having some problems with my car battery...and by problems I mean that the thing was almost completely discharged. How did I find this out? Completely by chance. These guys happend to be the ones who got called out to give me a tow to the dealership. However, instead of getting the tow, the guy (I really wish I could remember his name because he was a genuinely good guy) managed to get me started. He then proceeded to offer to check the battery and take a quick look for free. I figured I didn't have anything to lose, seeing that the place is about a mile-and-a-half up the street from me. So I took the car up and sure enough he found that the battery was shot. They were honest and said they couldn't do any further diagnostics due to the battery not being able to hold a charge. They offered to get a battery and switch it out for me, but I was under the (false) impression the dealership would take care of that for me. Afterall, my car only has 26K miles on it. They also said that 'it should be covered'. WIthout getting into any detail, I'll just state that after I left Day Heights, it was a complete debacle on the dealer's part. Flash forward to a wasted day-and-a-half later when I called up Day Heights and asked if they could still do the work. Jamie Kellerman was kind, immediately helpful, and was set to do the work. After retrieving my car from the dealership, I brought it back to Day Heights and they had me set to go by the end of the day. And they did the work for half the price. In fact, it was even LOWER than half the price of what the dealer quoted. Now...we're not talking genius work here. It doesn't take a lot to change out a battery. However, if we're talking general work ethic and a genuine interest in just being cool to another person, I think these guys are the real deal. That makes all the difference in the world. I can also safely say the majority of people I've dealt with in my life that treat others like this have a tendency to reflect that same positivity and excellence in their work. It pays to treat people well no matter what the situation. It pays to be respectful and kind even when it' might not seem in your best interest right at the moment. These guys did that. And while I don't exactly WANT to find myself having to bring my car in for repairs, if I do, I will definitely be bringing my vehicle back here. I'd recommend them to anyone. read more

A perfect example of exemplary customer service and workmanship!

In the market to purchase a used 1 ton truck, I reached out to Day Heights Auto Service to evaluate potential diesel trucks given their expertise and knowledge in diesel cars and trucks. Day Heights did a full and complete evaluation, provided a print out of results in a very timely fashion and at a reasonable price. Also, given I live in Cincinnati and their shop is located in Milford they offered to pick up the trucks from two local car dealer's saving me a lot of time and stress. I do not know the Milford area and only saw the trucks on-line. Their independent evaluation, opinion and counsel helped to me to make a good purchase. Chris read more

During a driving lesson on a Sunday morning, my daughter drove my car into a concrete curb, blew the tire and bent the rim. I called AllState Roadside Assistance for a tow, which then contacted Tim from Day Heights. Although I'm still irritated with AllState, I can't rave enough about how pleased we were with Tim. I was so frustrated, but Tim was calm, knowledgeable and professional. He perfectly flatbed towed my Buick to my house, plus gave my daughter and me a ride home in his tow truck, which was actually fun since he was so personable. IF you are given a choice by your roadside assistance company and especially if you just need help, I highly recommend Day Heights. read more

First time using company..gave my phone # out to someone and started calling and texing me about my sons truck...not once has this truck been for sale or asked if anyone wanted to buy it...they are giving your info away to whoever and when ever...very poor customer service read more

We have used Day Heights Auto Service for many years. Always dependable, trustworthy, knowledgeable