Couple weeks ago, in 90+ degrees day! our A/C stopped working…read more The HVAC technician determined that the problem was in the panel box and suggested to call an electrician. When I left a message for couple electric companies, explaining our situation, Perry Leitner (the owner of Leitner Electric) called me back in about 10 - 15 minutes. He was on another job site, but came after scheduled work to our house late afternoon, quickly identified the source of the problem and made temporary repair. It turned out that the outside cable was severely damaged by storms which resulted in the panel being rusty inside and one fuse socket was damaged. Our house is 58 years old, and we still had the original fuse panel. Next day (which was Friday) Perry sent me an invoice / job proposal with everything that had to be done itemized. The price was very reasonable. Monday morning at 7:30 AM Perry and his crew started working in our house and outside. Same day we had a brand new circuit breaker panel, new outside cable and new meter box. Perry and all his crew were very polite, professional responsive and caring. Not to mention that their work passed inspection with flying colors. Five stars all the way!

Perry has always been responsive, professional, and an overall great guy! I'd highly recommend him.read more

Agree with everything Michael F said in his review. I do…read moreneed to add that they finished up my install about 3PM . At about 6:30 PM there was a 2 hr. power failure in my neighborhood. Worked like a charm, the neighbors were impressed!

Called Riverside to get a quote on a Generac generator. A salesman came out promptly & got back to…read moreus with two quotes. We had some questions about the system & called the next day. Left a message & no one got back to us. We called again & talked to a lady that said he was very busy, but she would have him get back to us. Two weeks later. Nothing ! So called some one else we are not confident in their service!

Motorhome Generator stopped charging, drove to Cummins of West Chester just north of Cincinnati…read more Found out generator was good but transfer box was bad. Everyone was helpful especially Kevin at the service desk. Kevin found a replacement at Holman RV which I purchased and Cummins replaced and we were on the road the next day. Great people at this location.

Special shout out to Kevin and the tech team for servicing our RV. Kevin immediately ran the…read morediagnostics to start the troubleshooting. We overnighted in Camp Cummins (can't beat the price!) and we were in a service bay the following morning. Kevin kept us updated and we were back on the road late afternoon. Thanks for a wonderful Cummins experience!

Took my push mower in early spring to have the transmission serviced and they winterized it. Why…read morewould you winterize a lawnmower that you're preparing to use? Changed oil that was just changed by me and sharpened a NEW blade. They clearly have no idea what they're doing. Didn't fix the issue I brought to them, just Service things I didn't ask for.

Finally decided to put my lawn boy 2 cycle mower out to pasture after 35 years of faithful service…read moreI decided why not go the best mower available today.....HONDA. The guys at Honda Easy are very knowledgeable about their products and absolutely no pressure to make sale. Pricing was same as online merchants and Home Depot except buying from Honda East the mower was all set up with oil in engine, ready to go. Highly recommend this place!

Had someone come out to give me a quote for electrical work at my business. Got tons of requests to…read moreleave a positive review. Never received the written quote. Another company came out and they charged less to do the job than Mr Sparky charged for the quote!

On 10/8, Mr. Sparky's technician provided me with a bid for $3,550, which required extensive demo…read morework thru my garage drywall & basement ceiling/drilling thru a wall, just to get my electric range working. He recommended I contact Mr. S's sister co./Ben Franklin, so a plumber could find & suggest running a gas line to my range, & he said they'd be able to see his notes. I paid $139 for this visit. His own notes are factually incorrect. The invoice even says "DIAGNOSTIC AFTER HOURS" and Mr. Sparky's technician failed to correctly diagnose the issue, so I didn't get what they charged me for. On 10/9, the Ben Franklin plumber came for 5 minutes, said there wasn't a simpler or cheaper option thru a gas line & left with another $139. On 10/10, Bryant HVAC& Electric came by: the Bryant technician fixed the issue in 45 minutes, for $225 TOTAL. The real problem was that I needed a new junction box installed where the existing Wadsworth panel was. My electric range immediately started working. I am horrified by how Mr. Sparky tried to scam me, & got me to pay another $139 after-hours fee to profit a sister co. If this isn't a scam preying on single, female, minority homeowners, then it is EXTREME incompetence. I have shared my experiences and the e-invoices with my male colleagues & friends, they're all shocked but their unanimous opinion is "I think Mr. Sparky tried to take advantage of you because you're a woman." I have instant messaged, completed a survey, and called requesting refunds for BOTH fees of $139. I have the invoices from Sparky, B.F. and Bryant documenting how dishonest Sparky was/corroborating the vastly different work scopes & costs. NO RESPONSE FROM MR. SPARKY CINCINNATI, probably bc this is how they "train" their people: To price-gauge, mislead and lie. It absolutely chills me to the bone that I was going to have so much damage to my garage and basement and be out almost $4k for THE WRONG DIAGNOSIS. I feel like I need to share these invoices and warn others of how BAD my experience was. Absolutely awful, AVOID MR. SPARKY CINCINNATI AT ALL COST. Mr. Sparky shouldn't get to avoid accountability or neglect its duty to its customers by hiding behind anonymity.

Advanced Facilities was contacted in September 2023 by my fiancé and I regarding an electrical…read moreoutlet installation. The outlet needed was a NEMA 14-50 with conduit that supported 50amp and up to 60amp. This outlet was solely for the purpose of charging an electric vehicle. Advanced Facilities requested information regarding our household appliances, such as the Microwave, Garbage disposal, Stove, Heat Pump, among many other things. All we requested was an outlet. We received a response on 09/29: "This information is needed in order to provide the Inspection Authority the load calculations for your residence and for the addition of the EV charger and ultimately, their inspection." Why this information pertains to us and the outlet is beyond me. I would have gotten to know more if we hadn't then received a follow-up email that stated: 10/19: "Gents, We still await IBI's response to our submittal of your load calculations. They are painfully slow, and unfortunately, we can't force the issue. We'll contact you as soon as we have word on progress." After consulting some other electricians and doing some research, we discovered that we had been waiting far too long. We sent an email: 10/27 "IBI has had over three weeks to do what we understood should take a relatively minimal amount of time. Are there any steps we can take while we wait, or is there another route we can go at this point to move forward?" This was then followed up with: 10/27: "Gents, If we did move forward without an approval from the inspection authority, and they, after the fact, deem the work unfeasible due to the size of your service, or other issue, it will be for nothing. I will call them and see just what the hold-up is....and I agree, this is indeed taking too darned long. I'll be in touch." And then on 10/30: "Gents, I have been wading thru the bureaucracy at IBI this morning.....hope to have an answer soon. I'll let you know as soon as I get word. Just wanted to make sure you're kept in the loop. We were never kept in the loop. It is now almost December, and they never got back to us. DO NOT RECOMMEND.