We had a problem with our washing machine not draining. Day's came out and fixed it pretty quickly…read moreand with a fair price. However, we found out a few months later that they didn't put back 4 main screws in the frame. This caused extremely violent shaking during spin cycles. We were out of town for most of the warranty window so we didn't find out about this until it was too late. When we called them to say something seems to be broken after they came out, they said it was out of the window so it would be a normal service charge. We decided to use a different company since last time they didn't put our machine back together properly. The company that came out replaced the screws and fixed the shaking very quickly.

I would avoid using this company…read more They came to my house and used a part I had already ordered as a potential fix. The issue was not resolved, but the technician left and told me everything was fixed without doing any meaningful checks to confirm it. After I called back because the appliance still wasn't working, they returned and told me they could continue repairs for several hundred dollars more, but that I should probably just buy a new appliance instead. In the end, I paid about $200 just to be told to replace the appliance. After I initially left a negative review, someone from the company contacted me and offered a partial refund for the first visit. That refund never happened. Overall, this was a frustrating and disappointing experience.

We we're having trouble with our ice maker on our fridge. Bill called and let us know he was 30…read moreminutes out. When he arrived we explained what we had done. And then he proceeded to give us excellent suggestions and advice. We will definitely use them from now on. Top notch company.

BA Appliance Repair was sent to us through our home warranty company when our oven on our range…read morestopped heating. Repair guy seemed nice enough, looked inside and claimed our range was dual-fuel (I.e. stove was gas, oven was electric), and that BA didn't service these types. I was surprised - because although we didn't buy this appliance (we moved here less than 2 years ago), we always thought the unit was completely gas. Turns out we thought this, because it was completely gas. Confirmed by the repair guy who came from Day's, the appliance repair company that our home warranty company sent out when BA refused service. On a plus note, BA didn't try to collect a deductible for coming out (We wouldn't have paid it anyway if he did). But I'm not sure why the repair guy couldn't tell that our oven was in fact gas, or why they would make the effort to come out to refuse service to us. Have no idea what this was about. But I can guarantee I will ensure our home warranty company doesn't use these guys again for us, or we don't use them again on our own.

Very happy with service tech and price Was on time and happy…read moreto answer my questions Will call again if I ever need anything

Mr Appliance was on time! They were quick to schedule an appointment and came back with the part…read moreexactly when they said. Our tech was professional, knowledgeable and friendly. We couldn't have asked for anything more. Thanks.

Employee's backed through a tree while delivering a dryer. They were belligerent and combative…read moreabout it. Employees took no responsibility for their actions, actively prevented clean up of their mess, and littered on the property.

Vivian at Recker & Boerger went above and beyond to answer my questions about some features on my…read morenew washer. She was not my original salesperson but she took the time to help me anyway. Kudos to her for excellent customer service! I would highly recommend R&B. I used them for all my furnace and a/c work too!

The service person was knowledgeable, respectful of property and made the necessary repairs to our…read moresatisfaction. A great experience. Would highly recommend.

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

Great service had no issues we explain the problem to them over the phone they knew what we were…read moretalking about and they actually brought the parts they needed to fix the dryer... Fixed it in one setting and we're back in business... Great people will use again.

When we encountered a problem with our Maytag refrigerator which was still under warranty, this…read morerepair service was assigned to come look at the problem. My experience so far with this service has been great. They called this a.m. to remind me they would be at my house between 9 & noon (just like the cable company, huh?). Called again on the way to verify directions to my house. Two technicians arrived and took a look at my ice/water dispenser. The senior technician was puzzled by the problem with the dispenser and said he would order a new circuit board and hoped that would fix the problem. Both of the technicians were polite and they left a company magnet and letter from the company owner on the kitchen counter. They said they would call when the part arrives to schedule the installation.

Thank you! I called last Friday when our washing machine started leaking. Mr. Appliance came out…read morethe same morning to diagnose the problem, and help order the part needed for repair. This morning the part was installed and the washing machine is back to working order. I appreciate the helpfulness of the tech, and quickness or the repair! *One note: The tech was great, but kind of threw his tools around/dropped them instead of placing them on our wood floor. This was just a little thing I noticed as I was slightly worried about scratching/damage. Overall a great experience with this company however, and he did a great job fixing it!

Showed at the advertised time. Was pleasant and addressed the issue. Explained everything…read morethoroughly

My wife purchased a new Riccar R25S in mid-September of 2024. We spend the winters in Florida…read morebeginning in October and return in May. She used the unit a total of 5 or 6 times and it stopped working. I dropped it at the shop 6/3 and the clerk couldn't provide any details even though the Riccar vacuum company states a 1 year warranty on this product. It is now 3 weeks later. Riccar has a 3rd party customer support that I called and waited on hold for 30+ minutes. I then sent an email explaining the issue. The company DOES NOT STAND BEHIND THE WARRANTY....HIDES BEHIND THE INTERNET....AND PROVIDED HORRIBLE CUSTOMER SERVICE. I did reach a clerk in the dealer shop and requested a warranty replacement. I was told the part shipped this week (some sort of computer board??). We are not a happy customer...crappy product...bad manufacturer...owner is never in the shop...AVOID DOING ANY BUSINESS HERE AT ALL COSTS! Michael C. Batavia, Ohio

Took in a very old sweeper head for my very old nutone central vac. The man at the Beechmont store…read moresaid we don't repair those anymore. Of course, he had a new vacuum head & hose for $600+ I declined and thought oh well Then we remembered Luke's Vac and Sew in Amelia, so we dropped it off there. $53.32 later my vacuum head is running beautifully!!

My icemaker had been on the fritz for some time, so finallym a few months ago I called GP Express…read more Why it took me so long to call I haven't a clue. Rob came out and fixed it better than new for a very reasonable price. He was congenial, pleasant and efficient. We were very happy with the results. Then, a few days ago, the water wouldn't fill into the machine. I called Rob again. He came out and jumped right on it. He practically had to take the freezer apart, but he found the problem. He put it back together, told me what to watch for and then went on his way. I told him I've got him on speed-dial now. I HIGHLY recommend GP Express.

Robert was efficient in repairing our Maytag dryer and it's now running like new. Very pleased with…read morethis company.

Our Living Room and Bedroom lights were very dim. We contacted Watkins Electrical Services to…read moreinstall can lights in both rooms. Not only was the job completed quickly the crew was very professional and cleaned up when they finished. The can lights look beautiful! I highly recommend Watkins Electrical Services.

Gm at a restaurant in Wapakoneta and we found watkins to fix our menu boards and ground wiring and…read morethey were out here the next day. Job was completed quickly and it brought back sales to our nighttime business.