Stopped into this store to pick up a few things and the entire store was in disarray. Clothes piled…read moreeverywhere that we're unorganized, items pulled from shelves and not folded and placed back, clothes on the floor strung about, and more. I was honestly pretty appalled. I grabbed my item I needed and made a bee line to checkout to avoid having to shop and look at the total disaster that was all the displays and shelves. Cashier was very friendly and polite, so good direct experience, but where were the people taking care of the store? YIKES. I don't recommend shopping at this location.

It's Old Navy - need I say more? Of course, I do! This location is decently sized for an in-mall…read moreON. Their selection for children is a bit wanting, but they have a lot to offer men and women. Their staff is always very helpful, friendly and readily available. I appreciate their team finding items for me at other ON locations here in the Twin Cities when they don't have my size/color in-store. Service is key to keeping me coming back!

There's a woman at my gym who always has the cutest outfits. I finally got the courage to ask her…read morewhere she had found them, braving myself for the news that they came from one of those $100-a-bra brands. She revealed the wonderful news that they came from Old Navy. I headed over post-haste, and bliss! Joy! An enormous selection of workout gear awaited. With choices for every shape and size thanks to the many items and styles (separates are the best), Old Navy made it easy to find my own cute and comfy workout sets. Thanks to the sale, I scored these at a great price and decided on the fly to grab an extra tee shirt that manages to be both loose and fitted. It's going to be perfect for yoga--it will stay put even when I am twisted or inverted. Great, helpful, and speedy service at the checkout, too. Win!

Location is pretty big. Parking lot is a traffic jam. Product is full in this location. Sales are…read moreevident, you'll save money. Staff weren't friendly or attentive, too themselves. Location wasn't busy during my visit. You can feel the seasons in this location with Halloween around the corner.

Standard location, impressed with how well decorated the location was. Centrally located in the…read moremall on the first floor. Great sections dedicated to men, women, children. Sales were advertised everywhere, I'm sure you can find a sale whenever you come. Staff were friendly and helpful although training new staff. Fitting rooms were plentiful, families were able to go in with the person trying on clothes. Isles were spacious, didn't feel squished when walking around a full establishment. I'll be back to see if I have a different experience!

A ton of different types of clothes for sale, all for what seems to be reasonable prices. Checkout…read moretook a long time. Even though there were decent prices, I just wasn't that impressed by the selection.

I have shopped Old Navy for years, and frequently here because of its location. But here are some…read moredetails on a shopping experience this afternoon at the Mall of America Old Navy Store which will make me never shop at Old Navy ever again. Cashier #2832756 (I did not catch her name) was ringing my purchase. I had my driver's license out and my credit card. As she was finishing my transaction, she gave me a confused look and asked me if I was military. I was confused, but answered 'no'. She told me she didn't need to see my driver's license. I told her the back of my credit card requests to check my ID. She told me, "We don't do that". Then she gave me the total of my sale, and I informed her there was a sign on the fixture that said the shirts were 30% off. We both walked over to the fixture with all the shirts towards the front of the store. She looked at the sign and a few of the shirts and told me, "It's 30% off clearance items, and none of these shirts are on clearance." We walked back to the cashwrap and finished my transaction. As I was leaving the store, there was another Old Navy employee standing at that same fixture, and I told him that sign was misleading. He looked at me and shrugged his shoulders. I don't know if the cashier was not trained properly to check shopper's IDs when their credit cards request that or if Old Navy truly has a policy not to check IDs. In today's world of fraud, that's troubling enough. And why have a sale sign on a fixture that does not have any sale items on it? Apparently Old Navy feels as if it's making enough money off of people that their employees don't feel like they need to provide any customer service. I choose to vote with my consumer dollars, and I'll be taking my money elsewhere.

The sales were so amazing today, that I felt like they were practically giving stuff away. I bought…read more14 items. I paid $85, & my savings was $96.70. I saved over 50%. Old Navy rules, period. I got some PJ's, t-shirts, tank tops, long sleeve tops, & even some of those ugly black velour pants. What, I wear them when I travel internationally. You would too, if you traveled for over 24 hours at a time. Plus, I think I paid like $5 for them. This is the place for great prices on basics. So hurry up & go get yourself some ugly velour pants for $5 too.

New location is bright and full of character. A lot of graphic tees and anything else you would…read morelike. Quiet establishment during the week. I'll be back

Obnoxious trans working there that kept yelling at people. Kept trying to get me to sign up for an…read moreOld Navy card and got offended when I would not. Bad customer experience at this store.

FYI this location is in a shopping center complex off co 42 and Aldrich not Burnsville Mall. This…read morecompany has really good sales online and if you spend enough, shipping is free. I've done 2 online orders and my son liked 2 of the 3 pairs of jeans. The sweaters are also nice. The women's jeans are so complex with the 8-10 different styles and fits. Im not going to waste time trying on jeans. My son has a military id and we saved 10% but these are only for in store purchases not online. I did buy a cute sparkly hair scrunchie here that was on clearance. Shopping with my 21 year old son is quite the experience. He did find some flannel shirts that he liked. Staff was nice and I signed up for rewards program. The clothes are designed for teenagers and young adults. The sweaters when they aren't a cropped fit are nice. Review 2 in 2026.

I am a Gap fan. I saw this store and immediately walked in…read more I was here to browse. I normally don't buy items at Gap stores in malls. I am more of a Gap outlet shopper. However, I do like looking at the latest merchandise for inspiration. I still like button-fly jeans. I noticed a pair where the buttons were on the pocket. And, yes, you can button them if you want to. Hey, different is fun! if you are searching for deals, they are at the back of the store. On the left, you have reduced prices on GapFit (athleisure) clothing. On the right, which is where I ended up spending my time, is the women's section. The deals were pretty good. Sadly, I didn't find anything that I truly wanted. I have no idea where the sale items are for men. Frankly, I wasn't paying attention! When I walked out, there was a man in front of the store, posing for a photo. A woman at one of the vendor stands was taking his photo. I stood there to avoid photobombing their session. The man apologized after his photo was taken. I told him to not be sorry. It made me think that perhaps he was Canadian. (491)

Excellent customer services, great deals on clothing. I love eddie bauer, I wear their items on a…read moreregular basis, most items are really well made, I have been shopping with them for years, but like this location the best.

The staff here is so friendly and helpful! The prices can be steep, but if you wait for a sale or…read morecheck their clearance you can get some great bargains!

Easy to get to right next to the Eden Prairie Mall Once Upon a Child has been one of my regular…read morestops since my baby was born. I love finding baby clothes here because they can grow out of them so fast! Some clothing items or shoes can be as low as a $1.50 with brand labels being only $8 for some name brands like Nike. Those same items might have been $35+ brand new. Especially for the littlest items they are essentially only sleeping in. I am a personal fan of the onsie wall. I like that it is all organized by size and then color. I want gender neutral colorful clothes so its very easy for me to find my babies current size and the next size up. It is a hunt like all the other consignment and preowned stores. I always think the hunt is worth it and its very satisfying finding a deal. I have found the empolyees to be kind and efficient and let me shop independently.

I literally bought from them a week ago and haven't even tried the clothes I got for my son on…read morehim and when I want to grab one of his new clothes that I got the zipper was broke i can't believe you guy buy clothes that are broken when you guy strive to have the best used clothes for people