On time, clean cars, NICE roomy cars. Drivers very professional, had a difficult pickup outside a…read morepacked concert at the Linc. Michael deftly managed the traffic and crowds to find us and get us safely loaded. We had a scheduling hiccup before pickup, but the general manager did a great job at service recovery.

Everything went very well . The driver was a little early and helped with the. Luggage. The price…read moreincludes tips and all fees, so no hidden costs. We will use them again for sure!

Friendly reliable, prompt! Phillip was wonderful!…read moreGreat ride out of the city to Atlantic City airport to pick up our car.... What was a very successful morning was made easy ! So long SPIRIT, we will miss you!

Always reliable. Staff members always kind and helpful. Recommend without reservation.read more

1luxury Limousine has been my go to car service for years. This is the only service I trust to pick…read moremy elderly parents up from the airport and treat them as well as I would. They're always in time, fair priced, and responsive even when I have last minute travel changes. Tazz is incredible - and the SUVs I usually order are always clean, spacious, and comfortable. I highly recommend them!

We found this business on Yelp and booked them online seamlessly for transportation. A good service…read moreif you're in need of transportation in and around the Philadelphia area. My only suggestion would be for the business to be clear about pick-up instructions. We weren't familiar with the airport (or it rules/procedures) and were expecting someone to be waiting with a sign and our name (as that's been our experience in other cities). We had a difficult time finding our driver as we were unaware of where to go once out of baggage. That's fine, I just wish it was communicated ahead of time because it caused some stress. The vehicle was very clean, our driver was very friendly and the vehicle provided the level of accessibility and comfort we were seeking. Our driver knew a lot about the area and was very kind and patient. We felt safe, comfortable and appreciated the attention to wearing a mask properly and taking COVID protocol seriously. The rate was very fair for a luxury vehicle and we thank them for the useful transportation during the pandemic.

I've used Kevin Smith Transportation Group for multiple (12+) real estate ride-along tours, and…read morethey've been rock solid every time. I literally just hand them the itinerary -- multiple stops, tight timelines, lots of moving parts -- and they execute flawlessly. Clean buses, professional service, punctual pickups, and zero stress on my end. That level of reliability matters when you're hosting dozens of investors and running a live, boots-on-the-ground experience. Special shoutout to Alex, our driver -- formerly with SEPTA -- absolute pro. Smooth driving, great attitude, knows the city inside and out, and always makes sure everyone feels taken care of. He's become our go-to. If you're running events, tours, or corporate transportation and need a team that just handles it, this is your company. Highly recommended.

The Kevin Smith group is super. I had visited their website hoping to get an idea of cost for a…read moretrip to the Philadelphia airport and was disappointed to have to fill out a form. It was quick and easy enough, but I'm just impatient. Well that opened the door to some very personalized service. Every detail of my trip was confirmed. Cost and billing with amounts and timing detailed since we also booked the return trip. For each leg of the trip. I got a 24 hour advance reminder with details of time and location. A text upon arrival at our home 15 minutes early erased any uneasiness about being late. Both drivers were so professional. I forgot the name of the first one, but George picked us up and was a gem. As soon as the plane landed I got a text that George from Kevin Smith was there to take us home. Followed by a picture of him holding a sign with my name. And just like that he was there as we arrived at the luggage carousel. Luggage was quickly retrieved and he led us to the lovely new Lincoln. One of the most comfortable cars with the smoothest ride. Vacations are so much better when there are no worries about getting to the airport and home again. Especially with this group. Everything, clean, polished and top notch.

I want to say that your taxi service went above and beyond what I expected. My driver Al was very…read moreprofessional and courteous. He drove me to my destination, and returned 5 days later to bring me home. A very pleasant experience, and I will only use your service in the future, if needed. Gloria B. Easton,Pa. 11-26-2023

My gf and I needed a ride to and from Newark Airport for a Florida vacation trip. Couldn't have…read morebeen happier to find these guys. The SUV was immaculate and well maintained and Alex the driver was prompt, courteous and professional. He tracked our ETA on the pickup from Newark and was there when the plane landed and made sure that he was easy to find. Great service and would recommend to anyone who needed a smooth, stress free ride to the airport.

Customer service less than helpful prices are sky high there are much better options.read more

I use this service probably at least 12 x a year & last 2 trips have been double billed with no…read morereturn call from accounting. Have had to dispute with my credit card company. So disappointing, as I have come to rely on their professionalism until now. Also, the app is no longer allowing me to sign in.

Such a pleasant ride. Friendly staff clean bus and very accommodating to request. Will definitely…read moreuse their services in the future.

Driver was on-time, courteous, and safe. Great price for the ride. Reservation process was easy…read moreand they provided clear communication by email.

We used this service a couple times to go into Philadelphia, NJ Airports and to the Cruise Ship…read morePort in NY. The first time we asked them to take us to NY PORT the driver was not prepared at all. We drove through all FIVE boroughs if NY trying to find access to the PORT and finally arrived with only minutes to spare. We had left Philadelphia like 4 hours prior!!!! My family also used them to get to and from Newark airport when flying to IRELAND. The driver arrived to pick them up after flying ALL NIGHT and this fool went to the DOMESTIC terminal, waited an hour and then left!!!!! IRELAND PICKUP should have been at the INTERNATIONAL TERMINAL!!!!! So my family was LEFT STRANDED at NEWARK airport with NO WAY home to Philadelphia and this limousine service stated IT WAS NOT THEIR FAULT and would NOT reimburse the money paid!! This is UNPROFESSIONAL and UNCONSCIONABLE!!!!! Our family WILL NEVER use SECRETS LIMO again!! EVER. If we could give you NEGATIVE stars we would. Shame on you!!! DO NOT USE THIS SERVICE- USE CHICS Limousine- they are fabulous!! My next review....

I would suggest you find a different limousine service. Secrets used to be fabulous but they were…read moresold to Eagle a couple of years ago. We just used them for three airport trips (PHL) and all three times the interior of the cars were dirty. The first trip was for someone coming to see us at our home and he reported the car was dirty, with coffee spills down the door, dog hair and dog slobber on the window. We used the service a couple of days later and had the same driver/car (which prompted us to ask our guest about the condition of the car when it picked him up). We actually had to give the driver a lint roller because the dog hair in the backseat was so bad. Same coffee spill and dog slobber, plus the back of the driver's seat was coming off. Just unacceptable. We were picked up 5 days later by a different driver, and while the car was a bit cleaner, it wasn't up to what we expect from a $120 limousine service. I called the company after the second ride because our flight home was cancelled and I needed to reschedule the pickup to the next day. What I find really annoying is that, even though I reported the two problems, the car that picked us up wasn't much better. Plus there was no offer of any discount or adjustment for the filthy conditions we endured. I definitely won't be using this service again as they don't seem to care about the conditions of their cars. I normally wouldn't be this harsh in a Yelp review, but the fact they did nothing to address my concerns after the phone call is very frustrating.

Found these guys on Yelp after another service disappeared off the face of the planet. I reserved…read moreone of their large SUVs for my parents who were coming home from a long trip abroad. The dispatcher called me back immediately after I left a message with the company, and was friendly and helpful in coordinating travel details for an airport pickup for my parents, who are... not technology friendly. Dispatcher called me back the afternoon of my parent's scheduled arrival with specific info on their driver - name, phone #, etc - in addition to trying to text it to them. (Nice try, my parents don't understand texting.) Their driver called moments after they stepped off the plane, and he was available curbside to them as soon as they'd collected their luggage. I'd warned them that there was quite a bit of luggage, so the driver had even brought an assistant to help him load up. Mom reported that the SUV they sent was clean and well cared for, and still had plenty of room for her, my dad, and their 8 suitcases. Driver was friendly and attentive. Mom could not have been more pleased. She even asked for his card! (Mom NEVER does this, because she finds fault with EVERYTHING.) I think it's safe to say we've found our new transportation service! ETA - this company and 1 Luxury Limousine are the same company. (Reviews are pretty great on both.) Not sure why there are two profiles, but it seemed worth mentioning.

I called and arranged for a ride .driver was nice and showed up quickly...however the quote on the…read morephone and the last time I came to Philly were different when the driver inputed the address. .it was way to expensive.

It was great! Last night we had a business dinner. Our driver Ovidio made it worth it. Very polite,…read moresafe driver and most of all PROFESSIONAL. Ask for Ovidio. He's a must!

Nahamia G is incredibly professional, kind and personable driver. This morning is the first time I…read morehave experienced the gift of meeting him. We use J and J for vacation (airport) transpiration. My husband has been utilizing their services for business for twenty-years. The drivers are punctual and we are always pleased.