From the very first phone call, my experience with Sterling Limousine Service has been nothing short of exceptional! As the mother of the groom, I wanted everything to be perfect for my son's wedding, and the reservation team made the entire booking process so much easier. They were professional and incredibly patient, taking the time to answer every one of my questions. They truly listened to my concerns, were understanding and reassuring, and made me feel confident that everything was in good hands. What impressed me most was how personable they were. Planning a wedding can be stressful, but they kept me smiling with their kindness, warmth, and wonderful sense of humor--something that's always appreciated during wedding planning! A very special thank-you to Jennifer, Rose, and Nicole. Your outstanding customer service, patience, and genuine care made all the difference, and I am truly grateful for everything you did to help us. If you're looking for a limousine company that genuinely values its customers and provides exceptional service, I highly recommend Sterling Limousine Service. They have earned every one of these five stars! read more

Everything went very well . The driver was a little early and helped with the. Luggage. The price includes tips and all fees, so no hidden costs. We will use them again for sure! read more

Sterling (Jacob) was on time, professional, and super helpful! They provided transport from our two block hotels and back for all our wedding guests. They were great leading up to the event with changes and professional and on time day of ensuring everyone arrived as per schedule and made it home. read more

Had the pleasure of riding with Hector, yesterday absolutely wonderful gentlemen very pleasant and professional, on time car very clean the ride smooth would use this company again, I highly recommend Ryan or Hector two of the best drivers can't wait to use there services again. read more

Horrible service and extremely expensive; Uber has better customer service, which is what is not saying much.

I hired this company for my wedding on 6/5/21. Two stops in total, one to pick up the groomsmen and take to the venue, then a second stop to pick up the bridesmaids & bride and take to the venue. The drive each way is only 30 minutes. It took the driver a total 1hour for the first stop. Myself (the bride) and my entire bridal party had to find alternate transportation last minute so we wouldn't miss my wedding ceremony. Their manager Ron, who I spoke with about the incident was extremely apologetic at first, stating he didn't understand why she took back roads, why she would have stopped at wawa to fill up on gas with the groomsmen in the vehicle and didn't understand how it took so long for what should have been a 30 minute drive. The second time I spoke with Ron, he stated he spoke with the driver who suggested stopping at wawa because the men were talking about how hungry they were, however the groom stated that no, they would not be stopping as he knew he had a deadline to meet. They stopped anyway for the driver to top off on gas. Ron then used this situation to place ALL of the blame on my husband. After this he became extremely rude and arrogant, and as I said blamed everything on my husband, although Ron even initially stated himself that the wawa stop was only a total of 7 minutes. So where are the other 24 minutes accounted for, since the 30 minute drive took a total of 1 hour? I have time stamped text messages from the driver informing me she had just arrived at the venue exactly an hour after she left the groomsmen's house. Meaning it would take another hour to get to my house, and another hour after that to get to the venue, which would have made me and my bridesmaids miss my ceremony COMPLETELY. We had no choice, we had to leave to make it on time. Since her 30 minute drive was an hour. Ron could not have treated me and my husband any worse, and took zero responsibility for anything, even after he admitted to speaking with the driver and stating he didn't understand why she would have done any of that. I paid $400 to be taken to my wedding but instead my wedding photographer had to remove the car seats from her car to take me and my family to the wedding. I am absolutely mortified that this company would deem this acceptable. I will say that the last phone call I had with Ron became extremely heated on both ends, things were said and it turned into a full on argument, but I urge you to please go back and listen to all the previous recordings, including the one on the day of the wedding. I really am an understanding person and we made the best of the situation but when I am insulted and treated the way I was with Ron, well, I just don't stand for that. On the other hand, Don, the guy I spoke with on my wedding day, he was awesome, give that dude Ron's job. Oh also Ron made it clear that I will not be receiving a refund as 'it's all my husband's fault' that the driver never made it on time. So I have issued a charge back on my card for the final payment, I have sent my bank the schedule, trip confirmation, and text messages with the driver. I will never recommend this company to anyone, solely due to the way Ron treated me and my husband for something that was completely out of our control. read more

Sterling Limousine & Transportation Services - She was supposed to be at my house at 3:30 but was just arriving to the venue. - Limos Near Me - Newtown, Pennsylvania

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I used Sterling limo for my shuttle service & bridal party at my wedding. The vehicle was clean and spacious and it looked nice. Brad was our driver, played our requested music and assisted in loading and unloading items and people from the bus. He was very courteous, well spoken, and drove safely. He was always on time and prompt. Working with Sterling to set up and plan the day was so easy, they go through the itinerary to make sure it's planned well and are true professionals. It was affordable and they were great communicators. read more

Ownership/Management of this company is shady. Their drivers are really good, but the company stinks. Today is 1-13-2015. This company has been billing a "fuel surcharge" to all their customers EVEN as crude oil prices and retail fuel prices have been dropping like a rock. When I confronted them on this matter, I was told it was how they do business. I also noticed they bill their customers a "transportation service fee." It is 22%. This is on top of the base fee to PHL which is $84. It is essentially a tip for the COMPANY, not for the DRIVER. When I spoke to the people in the office, they were bewildered that I questioned their billing practices. I'm guessing they couldn't figure out I was irritated about paying them and additional $28.48 just because they were Sterling. SHADY (not Sterling) is there strength read more

Sterling Limousine & Transportation Services - "transparency" ala Sterling Shady - Limos Near Me - Newtown, Pennsylvania

I worked with Sterling to book a limo bus for a bachelorette wine tour. We had a really lovely day and the limousine bus was perfect for accommodating our large 22-person group. We had plenty of space for ourselves, our belongings, our cooler of beverages, and our snacks as we wine toured around central NJ & PA. We forgot DVDs to utilize the televisions, but were able to connect to the bluetooth so that we could be entertained between destinations. It was very easy to book with Sterling - they were quick to respond with answers to my questions and I think they were priced very fairly. I would definitely recommend their services! read more

Sterling Limo is an OUTSTANDING, PROFESSIONAL & RELIABLE company! I will never look for another car service. I had to make changes to my reservation, moving from a 8-10 passenger limo, to a 4 passenger, then to a Sedan as 2 friends cancelled, then another 2. Everyone I spoke with at Sterling was accommodating and professional. Driver David was early, very nice & a perfect driver. We arrived at EWR right on time & the car was beautiful and clean. Thank you Sterling for being the perfectly professional company that we're all searching for. LOOK NO FURTHER THAN STERLING LIMO, they're the BEST! read more

Sterling Limousine & Transportation Services - Our ride... - Limos Near Me - Newtown, Pennsylvania

Booked a small limousine for a surprise birthday celebration. When I booked, I explained all of the details of the surprise and they were followed to a T and the birthday girl never suspected a thing! The service was incredible and Sterling is so easy to work with. Highly recommend! read more

We just used Sterling to go back and forth from Newark airport. They couldn't have done better. They were on time, professional and texted with updates. Will definitely use them again read more

I have used Sterling for executives at work and they are one of the best companies in the Philadelphia area. When you call to set up a pick-up, the staff is extremely friendly in getting all the exact details. They call you a day before to confirm and then send text and email updates. You are given all the driver details and can always be in touch with the company and driver. One time they were a few minutes late to pick up a guest due to traffic. The manager called me to personally apologize and applied a discretionary discount based on the tardiness. The call was all that mattered and owning the mistake and taking responsibility. The guests are met with a sign at the PHL airport and the cars are high-end and pristine. I highly recommend Sterling if you are looking for stellar service, promptness, and customer satisfaction. read more

On time, clean cars, NICE roomy cars. Drivers very professional, had a difficult pickup outside a packed concert at the Linc. Michael deftly managed the traffic and crowds to find us and get us safely loaded. We had a scheduling hiccup before pickup, but the general manager did a great job at service recovery. read more

We needed a last minute reservation (after having concerns about the original car service company we booked) for a bachelorette party, wine tasting in the Brandywine Valley. The dispatcher was extremely helpful in setting up our reservation and ensuring confirmation. Our driver, Tim was outstanding. He arrived early, waited until our entire party arrived and helped us in the van. The van was very clean and had bottles of water available. Tim was personable, took group photos of us at the different wineries (and gave suggestions of backgrounds), was a great driver, made sure our music worked before we started driving (safety first), made us laugh and helped make the day unforgettable. I am trying to plan more events just to have Tim drive again! read more

Sterling Limousine handled all the transportation for my daughter's wedding this past weekend and did an outstanding job. Whether it was a limo for the bride, buses for the hotel to venue transport or rides for the groom and groomsman, Sterling was on time, professional and courteous. Highly recommend Sterling Limousine. read more

Sterling limo is an excellent service. I've used them many times. Fair pricing and excellent drivers. Don't hesitate to call Sterling. You won't be disappointed. I've used them for trips to New York or airport runs. A very pleasant experience. read more

We use Sterling for all of our limo needs! They are professional, dependable, and courteous. Chrissy always helps to make our planning go as smoothly as possible. The drivers are very nice and personable. Their texting process is great as it tells us when they are on their way, our driver's name, and how we can get in touch with someone if there's a problem. I highly recommend. The limo bus was spacious, clean, and gorgeous! read more

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We had a last-minute need for a car over the holiday weekend and texted Sterling Limousine. They responded in minutes, had a car available when we needed it, and their price was reasonable. The driver was courteous and early. We couldn't have been happier with their customer service, and plan to use them again. read more

We paid to have two large shuttles for our guest transportation to our wedding reception. On the first transfer, one of the shuttles completely broke down - and all the guests had to order ubers to get to our reception. They were never able to send out a second shuttle (even for the trip back after the reception) so we had to transport 200+ guests to and from our reception with one shuttle. read more

I rarely write reviews, but Sterling Limousine, particularly Herb, the driver, did an amazing job getting my daughter back to Bucks County from Brooklyn during this difficult and trying time. Everything was totally sanitized and the driver wore a mask and gloves. We received updates all along the way! Everyone was super helpful, because I must have called five times to change plans. I would definitely use Sterling again in a heartbeat and could recommend them more!!! Thanks guys!!! read more

After reading many reviews from yelp and google, we chose Sterling for our wedding shuttle service to and from the Hampton Inn on 611 and the Bucks Club in Jamison. They were professional, kind, and priced well. We would be hard pressed to choose a different service should we need one in the future. My wife and I would would like to send a big thank you to Chrissy, and Chris at Sterling for helping to make our special day just a little more special! read more

I feared for my life!! The driver was texting and driving the entire time she drove us from Bristol borough to Washington crossing. We used this limo service for my sister in laws wedding and I can't guarantee we will ever use them again. The driver put 18 peoples lives in danger. The company claims they have camera monitoring, where was this "monitoring" when she was texting, swerving and driving?? I'm am completely dissatisfied with this company who employs derelicts as drivers. read more

Wish I didn't even have to give 1 star. Horrible, absolutely horrible. Oo big for their own good, don't care at all about the customer and only care about money. Please do not book with this company, there are plenty of other services out there that will be better. read more

Based on reviews on WeddingWire and The Knot, we contacted Sterling Limousine to shuttle guests the day of our wedding. We selected their 29 passenger mini bus and the "no customer left behind" package. Their quote was extremely competitive and unique for the industry. When there was confusion regarding the contract, the manager and owner were quick to step in and reach out to me to ensure I was satisfied. They took the time to explain contract details and answer all of my questions. They personally resolved any issues I had and provided me with customer service indicative of their position as top in the industry. After talking to the owner, I can honestly say that not only does Sterling provide the products above and beyond that of the industry norm, but they have the people necessary to ensure top ratings and a competitive advantage. Overall, I highly recommend Sterling. read more

We used Sterling Limousine for our wedding, and we couldn't have been happier. They handled the guest shuttles to and from the hotel, and the party bus for the bridal party. The drivers were friendly, they arrived on time, and we didn't have to worry about a thing. We had such a good experience that I hired a car through them to take us to and from JFK Airport for our honeymoon a few days later--also a great experience! You can't go wrong with Sterling. read more

I used Sterling yesterday for my wife's surprise birthday party and couldn't be happier with their service ! New limo with great driver and terrific communication from start to finish! They even texted me a link to a tracker so I could see exactly where the Limo was . Will use them again for sure !! read more

To start off, I would actually give 4.5 stars instead of 5/5 but rounded up. For our wedding day reception transportation (to/from hotel) we researched several companies and decided to go with Sterling's "No Guest Left Behind" option for the 2 hrs at the start of the event and the 2 hrs at the end, as it was the most cost-effective. I worked with Christina and she was very responsive through the planning process. The driver was friendly and drove safely and there were no problems that were mentioned by guests and I was pretty satisfied in that respect. However at the end of the event, possibly due to rain or people's requests, the driver did not leave at the scheduled time, instead delaying by 20 minutes to allow all the guests to pack on. I was happy that all my guests were accommodated, however, this delay resulted in the last pickup time being very late and having to wait nearly an hour for the last shuttle ride at the end of our long day. My husband and I, my entire wedding party, and all the gifts had to crowd in the reception's lobby, tired and worn out, waiting for the bus. In the end, I'd still recommend their services for guests, as their needs were met. read more

Was stuck in a bind as I had to get to NYC and my Amtrak train was canceled due to the recent accident. Called up Sterling on Wednesday and set up a pickup for the very next day. Staff was courteous, polite and extremely helpful. Driver was on time, very professional and the ride was nice and smooth. Couldn't ask for anything more. Definitely will be using them again. read more

Our son recently got married and we used Sterling Limousine for our transportation. We worked with Chrissy. She was very knowledgeable and professional. We felt very confident that we chose the right company. The driver was courteous, professional and friendly. We would definitely recommend Sterling for all your transportation needs. read more

My husband and I got married on June 24, 2016 and Sterling was awesome from start to finish. The staff at Sterling contacted me back quickly after I emailed them and made it really easy to make a reservation. Our driver showed up on time and took me and the bridesmaids to the "First Look." After that, we headed to our venue in Blue Bell. Because we only needed a driver for a limited amount of time, the best option was the mini-bus which fits 29 and is very affordable for the 3 hour minimum. We would definitely use them again! Thanks, Sterling. read more

We used Sterling Limo for our rehearsal dinner to shuttle family between hotel and the restaurant. There was an issue with the wrong size vehicle deployed but it was remedied quickly and Johnny from the office acknowledged and helped us out. It was handled very professionally and we will have no problem using them again in future. read more

My husband and I couldn't have been happier with the service Sterling provided on the day of our wedding. My husband and I, along with our photographers, went around the city with Greg Hartman; and he knew exactly where to go and and kept us on time throughout the early evening before the wedding. At the end of the night, William Felton was the driver and he made sure everyone was accounted for; and when I called him after the band was done playing, he answered the phone and politely let me know he was on his way back to pick us up. First class drivers and Chrissy Breeman kept us in line when we were going through the itinerary and the rest of the 'before wedding' process. You guys were wonderful to work with. And those text messages informing us when the drivers were arriving were awesome! read more

We just had the pleasure of using Sterling Limo for our daughter's wedding this past weekend. From the initial contact with Christina Breeman to the excellent and professional service provided by our driver, Will, Sterling was an amazing company to work with. The vehicle was a 29 passenger mini bus. It was in immaculate condition. It was very comfortable for my guests. We hired Sterling to provide 2 hour continuous transport back and forth between the hotel and the wedding venue both at the start and also at the end of our wedding celebration. Prior to the date of the wedding I asked for and was provided with contact information for the driver we'd be using. One hour before the vehicle was dispatched I received a text letting me know he was on his way. I also received a text when he arrived. The minibus arrived on time, in fact he was there a few minutes earlier than he needed to be. Will helped the guests that needed additional help into and out of the vehicle. The other nice thing was that we had the same driver for both the beginning and the end of the evening. I knew from the initial pickup that the end of the evening would go smoothly and that I had no worries about the return trip to the hotel. Excellent, excellent company. read more