Cool store, it was an awesome experience. Robin was great help on choosing my flower varietiesthank…read moreyou!!

The new crispy commission The 3.5 grams boof delight I bought one yesterday in dose not weight 3.5…read moregrams big rip off it when I got it it weight 2.0 grams that's kind of a big deal this is not the first time things have been under weight seems like they are high when they fill them

I have been coming here for quite awhile and have spent lots of money. I put an order in late in…read morethe evening while they were closed and received a time to pick up. I drove 40 minutes to get there and the nitwit blond that has no customer service told me they didn't have my order because it wasn't ordered after midnight. There is no where on the form that says that. I would NEVER go to this place again for the poor customer service. Bye Collective You Suck.

Best dispensary in the area. Cheap and good quality stuff. Employees are always incredibly helpful…read moreand nice.

Let me tell you about the Healing Center. And for context, I'm a career partaker in the devils…read morelettuce. I've traveled the country and been to many dispos. This one has permanently cemented itself as my favorite of all time. It's fast, it's easy, the prices aren't ridiculous and the staff is awesome. They're so kind and friendly and while that's something you tend to experience at most establishments geared towards the jazz cabbage, the vibe here is top notch. They've got plenty of categories to choose from at all price points, which is exactly why I went there to stock up before my wedding this weekend! There's no other place I'd rather go to for my married-Jane needs before such an important event. Once again, the staff is what makes the place so great. If any managers ever read this, your people are doing an excellent job!

how can you close when people have paid for their order with no notice or refund. plus they are…read moreoverpriced for their small selection

These guys are fantastic! There are several dispensaries closer to me but this place has high…read morequality products and today a young lady named Holly truly understood my needs and turned me on to something I never looked at. Thank you Holly!!

Was good up till they weren't, used this company to install my whole house Generac Generator about…read morethree years ago, as stated all was well till I actually needed their help after my generator sucked a lot of snow from the recent blizzard into the air intake and quit. When I called them to come out and fix the problem they wanted to charge me time and a half for the service call even though I had a service contract. Their reasoning was that it was my fault that I didn't prevent snow from getting inside the air filter. They claimed to have sent out a mass email a month ago notifying all their customers of this possible issue, I never viewed it and no follow-up was ever sent. Not happy, now I'm looking for a new service company.

Great well educated staff, great products! Fresh flower…read moreGreat parking Great deals Great people

I mostly only shop ar this store however, lately I been going elsewhere because the employees don't…read moreknow anything about pot. They thank the higher the the the better it is, it's not. They never look up what I'm wanting, they just look around say we have this and that. They are so untrained it makes me sick of how much money I spend their to not get what I'm needing. I need to go elsewhere where they actually care and look up what I'm needing and then discuss and make decisions.

It's right in downtown Pepperell. It has a funky vibe with good Customer Service and it's much less…read moreexpensive than going to Tyngsboro.

I love the vibe of this dispensary... like a friend's cozy living room! Very different from a lot…read moreof places that feel more like a bank, or a clinic. Everyone has always been super nice and answers my questions. When I had an issue, which ended up being a miscommunication, the owner and general manager were both very helpful and did everything they could to make it right, which I definitely appreciated. This dispensary is on the top of my list and I'll definitely be coming back!

BF is my favorite dispensary in Mass, hands down. Their rosin is the best in the state in my…read moreopinion and their rosin carts are some of the best I have ever had. The staff is super helpful and always make sure that you are taking full advantage of whatever deals they have going on. It's rare to come across an establishment that kills it on so many levels these days so kudos guys.

Almost everything I've gotten from here has been very high quality. I do wish they'd add more…read moreoptions to the ounce and half ounce section on their menu. They always have top tier 8ths. Definitely one of my favorite dispensaries !

The place was not crowded (prices are a little high). The service was excellent with a…read morecompassionate clerk who helped me pick a product for my symptoms. They offered me a new customer promo but it was for a smokeable product and I don't smoke. They also gave me a rewards card. Later a family member told me of a cheaper dispensary but it was not a pleasant and professional establishment like this one. I plan to return here in the event I need more cannabis.

The Staff is always pleasant and helpful. I'm a disabled veteran and they have great discounts for…read moreveterans. They have discounts for senior's and local surrounding towns. Just ask them whats available. They also have a loyalty club which can save you money as well. Over all I find them the best in prices, stocked products and customer service. They are my go to dispensary

One of the best dispensaries I've been to…read more Friendly, helpful, knowledgeable employees . Great selection of products from quality grow operations. Great deals on Happy Valley and Harbor House flower. Prices in general are very fair. And they have the most fair return policy I've ever seen at a dispensary. On top of all that they have a really nice, clean bathroom available for customers.. for whatever reason 90% of dispensaries don't offer bathrooms to customers, but Diem does. Possibly the best dispensary in Massachusetts.

Tipping culture in this country is out of control. Lady behind the counter couldn't answer a…read moresingle question was unfriendly, rushed disconnected & rude . Literally walked 3 feet put 2 items in a bag and expects a 25% tip for a 2minute interaction when she can't even act genuinely nice . Zero tip for her and then she acts even more rude you don't tip them ! Won't be back ! Herb was decent tho .

Amazing service and selection! I made a specific stop here for the fast acting edibles and ended up…read morewith a bunch of things ‍

They researched the answers to the questions I had. Being new to MA cannabis this was awesome!!read more