I love Uma! I go in and don't usually pre order because the friendly staff is so helpful and…read moreknowledgeable. I want to specifically shout out Tyler, who is incredible. I ask for him when I go in (if he doesn't already greet me right when I walk in) because he is just so nice and patient with me while I ask questions about all sorts of products. The prices are almost unreal. I live kind of far deep in NH and make the drive just to visit this store for any and all needs. Selection is great, value is great, and customer service is 12/10!!! Nice work, guys. You are appreciated, keep it up! Management, please let Tyler know how much he is valued!

If they over charge you they'll make you feel crazy about it and make you run around for a month…read moretrying to get your money back. I've been a customer here for years and loved it. This has been nothing short of the most disappointing experience I've had as a customer anywhere. The terminal kept saying error and the employee instructed me to try again so I did, then the third time decided to get the money from the ATM. When I went to the car and looked online I was charged the 2 times at the POS and of course for the money I took out and gave to them from the ATM. $127 essentially stolen from me at this point and no resolve since 8/11. I went back in right away, spoke to Bree she said she'd call me in a couple days. A week later no call, I popped in and asked about it but she wasn't there, I spoke with Matt. No worries life happens, she calls me a couple days later, is great and says it's allset to come get the money there's a note in the system. I go in today, the note is only for 1/2 of the charges that were made at the POS before I went to the ATM, Bree wasn't there so they call over Matt again. Matt was very rude and condescending , as he was the first time making me feel like there was no way she didn't call me, but he'd leave a note. This time he argued with me till I showed him my bank statements then he went to call someone. He came back and had someone else tell me now I couldn't get any of the money back now and to send the bank screenshots to some email on a business card who doesn't answer when called. I honestly just feel robbed at this point and I'm not sure why I've been made to feel in the wrong. All of the other staff was very kind, and it wasn't because he was delivering me bad news that I'm upset with how he treated me, as he had another guy tell me I wasn't getting anything back today which was obviously the most upsetting thing here. Whoever he was, was kind and understood that I didn't want my order today I couldn't keep giving money to a business that won't give me something that I'm owed and that it was very frustrating. It really is as simple as reviewing your footage and bank statements, and maybe having a conversation with the people you put in charge of a shift about how they're in a customer service job at the end of the day and how to treat people kindly and respectfully.

Cool store, it was an awesome experience. Robin was great help on choosing my flower varietiesthank…read moreyou!!

The new crispy commission The 3.5 grams boof delight I bought one yesterday in dose not weight 3.5…read moregrams big rip off it when I got it it weight 2.0 grams that's kind of a big deal this is not the first time things have been under weight seems like they are high when they fill them

I've visited quite a few dispensaries in the area, but this spot has quickly become my absolute…read morego-to. From the moment you walk in, the environment is clean, welcoming, and relaxed without ever feeling overwhelming or rushed. What really sets them apart is the staff. Every budtender I've worked with actually takes the time to listen to what you're looking for--whether you're searching for a specific terpene profile, a solid nighttime indica, or just a light social hybrid. They know their inventory inside and out and never try to push the most expensive option just to make a sale. Their product selection is top-tier across the board: fresh flower, a great variety of edibles, and high-quality concentrates. Everything I've picked up here has been fresh, potent, and accurately labeled. Plus, the check-in process is seamless, and their online ordering for quick pickup is always smooth. If you're looking for high-quality products paired with stellar customer service, this is definitely the place to go. Highly recommended!

Manager and employees are rude and indifferent. It's a power trip for them to speak down to…read morecustomers. Their products are mediocre. They say they are "Craft Cannabis" but they are not. Just another big marijuana conglomerate that lies to consumers. I prefer the selection and service of smaller Cannabis businesses that aren't "multi-state"corporations and whose owners actually live in the community and care about their customers.

I was overcharged $16.25. I returned 3 days later with my receipt and told by the "manager" it was…read more"just a few dollars" and she "couldn't just open the register and give you money." Wow

They are very knowledgeable with kratom products and what strains work best for your individual…read moreneeds. With so many products on the market it is refreshing to know they do research and have answers to your questions. I always leave happier than when I got there! Thank you Wild Side!

Stephanie provides exceptional customer service & customer experience. She always has a welcoming…read moreattitude which draws myself and many others to return to the store again. Hire more people like Stephanie!!!

i love this place so much always good deals n nice people!!! they always have a good selectionread more

This is a very nice cannabis dispensary. They have approximately 3 locations in Massachusetts…read more They're a retail dispensary and cultivator. Like most dispensaries, they offer flower, edibles, vapes, and more. Their product is grown in Lowell. This particular store was large, clean, and organized. The people working there were super nice. Going in, ordering, etc. was very easy. The prices were affordable too. Yes, I highly recommend.

always fast and easy compared to any other dispensary . I've had the pleasure of meeting Jack, and…read morehe was super helpful and super nice. Always looking forward to this type of interactio.

The staff were very nice and let me keep the cartridge that I was wanting to return based upon…read moredifferent cartridge type that I was more used to for that product name.. anyway long story short they were very helpful and nice. They let me choose the cartridge that I wanted and let me keep the other one which was super cool.!! I always come here for my cartridges because the amp cartridges never clogged never and I can put $500 call me and I will give you $500 if it clogs cause they never ever clogged. It's amazing. Go there buy one you'll see.!!

Let's see... they don't carry any Betty's edible products. They stopped making their Penny's candy…read more"happies" (hard sweet tart edibles) which were the best in the world. Their seltzers are $2 more than their local competitors, and oh yeah, they don't give a rip about customers pointing out that they CAN DO BETTER! Because of their blatant disregard? I don't shop there...

My wife bought some products. The staff were patient and answered my wife's questions…read more. My wife will go back again..She says everything was fine with a good items and customer service..

Absolutely amazing place! Everyone should purchase from here…read more Shout out to the best employee Jack. He will go out of his way to help you!