Mike is absolutely a goat, they price match and give complimentary ubers, Jason is more…read morestraightforward but gets the job done. great service! i had a flat tire and got a new set of tires beating out the price of other garages. didnt get alignment however because their machine was out of commision

Came in close to close and spoke to Jason and they were able to squeeze in an oil change before…read moreclose! Super friendly!

No longer using this shop after 7 years of being a consistent customer…read more They are short staffed and doing inaccurate repairs. I took my vehicle to another shop after a family member had an unsuccessful repair done at AE which they claimed fixed the issue. The repair AE recommended for my vehicle was not only unnecessary but far from what the vehicle needed.

I had two wheel bearings replaced at this shop back in August. One of them failed within 30 days…read more(I went to the dealership to have that one repaced) and now, 6 months later, the second one has gone bad. Needless to say, I will not be coming back to this shop, even for an oil change.

So my rear brakes needed to be changed badly and I found out when I went to the honda dealership…read morefor a routine oil change. One service rep at the Lia Honda in Northampton would not let me leave without purchasing rear brakes and rotors for $498-$550. Then I went to Exotics right across from Z Autos, and they wanted $500-$550. And then there was Mike at Z Auto, who replaced my rear rotors and brake pads for ONLY $298. And the best part is that he did it in a couple hours. With that said, I highly recommend Z Auto for anyone having any issues on their cars. And yes it is a small shop and there might be a a little bit of wait but you can not beat that service and price.

Been going to Mike over 35 years and you simply cannot find a more qualified and honest person to…read morework on your vehicle. Mike goes out of his way to fix the problem and pays great attention to the important details. He will also talk me out of unnecessary maintenance and repairs so I can save some money. I will continue to take my vehicles to Mike until he officially retires.

Horriable they told us all this work needed to be done he started working on our car goes over…read morestarts another car I said take parts off were going else where I posted the picture to facebook

I recommended Firestone in previous posts. I am now changing the positive review. Terrible…read morecustomer service. I made an appointment for 8 AM for a 5 to 6 hour repair. They finally started the repair at 1:15. At 3 the mechanic working on my car went to work on a different car. At 4 I decided to take my car and leave. The most expensive repair was done but nothing else. I will bring my business somewhere else.

I deliver pizza around UMass and beat up on my Corolla pretty hard. I've been to half the repair…read moreshops in the area and since going to Norms haven't been anywhere else. Cody runs a real honest shop and has been consistently fair, friendly, and helpful. I can't recommend them highly enough.

I went to Greg's Auto Repair with a check engine light on my 2016 Scion. Upon arrival, I was…read moregreeted by the owner and he offered to check the codes. I had an engine and a transmission error code. A mechanic at the shop also checked fluids and found burned metal in them, not a great sign. They told me in the gentlest way possible it was time to get a new car. I asked what I owed them and they refused to charge me. Coming from NYC, I was taken aback to be treated with such kindness and good faith by strangers running a business. We talked more about cars and about some new cars to avoid that they are seeing a lot of problems with. Since this visit, I bought new car. It probably won't need work for a while, but whenever it does I know where I am going. Highly recommend this business for skill, integrity and trustworthiness. Thank you again Greg's Auto Repair.

TL:DR Greg's is the best around. Decent, trustworthy mechanics are worth their weight in gold…read more Background info: I turn my own wrenches. I work on my own cars and my motorcycles. In general, I don't use mechanics. But my wife's brakes started squealing, and she wanted us to find a good mechanic we could trust for the big jobs (Translation: she doesn't want to die if I mess up her brakes.) I called a couple of friends, and they both recommended Jeff at Greg's. I can't say enough good things about Jeff and his crew. I called and asked about replacing all 4 rotors and pads. Got quoted a very good price, and scheduled in for a Tuesday. Jeff called a few hours into Tuesday, and let me know that the front brakes were fine and didn't need replacing. I'd forgotten that we just replaced them not that long ago, and they didn't have many miles on them, just rust. The rears needed replacing, but the front just needed the rust ground off to stop the squealing. Now, a lesser mechanic would have seen the brakes were fine, and replaced them anyway; we'd have gotten what we asked for. Jeff doesn't roll that way. He fixed the actual problem, and it cost half of what we were quoted. Another note, the rotors he sold us are quality rotors. Ceramic coated so they won't rust after 5 minutes in the rain (unlike the old rotors our last mechanic installed!) All in all, Jeff and his crew are top notch. Honest, reliable, with a great reputation. 5 Solid Stars!!!

Paul and Kevin are easy to talk to, knowledgable, and the services are fairly priced. No shortcuts…read more Expect things done correctly.

I wrote the first review of this business on Yelp in January 2020, which was recently removed by…read moreYelp Moderators (along with another 1-star review), because "it wasn't clear that your review described your firsthand experience as a customer of the business." I was a customer of this place at that time! And I was quoted for a $600 repair (after diagnostics) that turned out to be fixed by a different mechanic for $80. The reason I was reluctant to describe in more detail our experiences is because this is a small town and I didn't know what kind of awkwardness leaving a bad review may entail. Perhaps the other reviewer who left a 1-star, somewhat vague review felt the same way, as his/her words were very relatable to me (something like "make sure to ask around"). It was a very bad, early experience for us when we moved into the area, and I felt compelled to write this again, because we relied on online reviews to find out my way around and the owners were apparently able to get a lot of their negative reviews removed (both my review here and on Google Maps got removed). It was my fault not willing to speak more openly. The following is what I wrote before, just trying to caution people to be more careful. --- (circa. January 2020) I would be very very careful with the likely fake reviews for this business. I saw the 200+ reviews on Google Maps, all five stars. However, until a few months ago, it didn't even have a presence on Yelp. I've never seen such a large contrast between Google Maps and Yelp and such a large number of identical ratings. So I did a little digging, please see the pictures. The majority of the reviewers have only ever written one or two reviews. Guess what? Those who wrote two, one is to this business and the other apparently to a new location of the same owner, with identical text. I don't think a real person would have such a review pattern. The second location is newer but also has racked up a 30+ all five star reviews. ---

The folks here are really nice and generous. I pulled in to check the air in my tires, and someone…read morecame right out and offered to do it for me. Turns out I was too low in all 4 tires, and when I mentioned that the dashboard light is always on, which makes it hard to know if there really is too little pressure, he got the machine to test the sensors in the tires and confirmed that they are all working. And all of this without charging me at all. Really great to have a neighborhood place like this.

I brought in my car for repairs, and I was concerned that the damage done would be astronomical…read more I'm grateful to say that the experts and staff at College Street Motors are an experienced and wise team, because my fears delayed me from getting the new tires I needed. I had driven on a flat, and if you're unaware, this can rapidly degrade the quality of your drive. You can wear a CB joint, your axel, or your rotor, if I recall, and too much wear on these can do immense damage to your car's future. I had replaced two of my tires and still felt a wobble. How could it be the tires, I thought? This is why College Street Motors' experience comes into play. The car might as well be a multi-piece orchestra, with brake drums, piston percussion, and wheel woodwinds. I don't intend to go over the top with this metaphor, because it sounds like a bunch of noise and shaking for me. The mechanic left me a very detailed note, describing how there was nothing more discernible than the loud noise coming from the tires I had yet to replace. No wobbling due to damage to other parts of the car. Plus, I believe they warranty their work, maybe I'm just thinking of my AAA membership. After my tires were replaced, I was relieved at how right they were. As internal combustion engine drivetrain cars are complex, so are electrical cars in their own way. It's a world I have yet to get into, or may never dig deep enough to really gain a foothold of experience. Luckily, there're mechanics just down the street for me that took only a bit of time to diagnose the problem, find a tire match for the ones I had just gotten new, and then both install and balance. I bet their experience pays dividends to other customers, too, who are hoping to make sense of a new problem with little labor and diagnostics. Thank you all, even the pickup with your front desk team was pleasant.

Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst

excellent on all fronts. Through…read more Nice, considerate folks. hands on people. deep experience great value honest

I was lucky that my tow knew Gil's and recommended I visit there a second time, because Gil's fixed…read moremy car within 24 hours despite being one of the busiest car shops in Amherst. Gil's, a mom and pop auto shop, is run by Daniel and his staff. When I first visited for a routine oil change, I was seen and changed within an hour for an incredibly fair price. I wondered if they needed my filter in advance? Or my oil? Nope--they had those all ready. It was this kind of family and expertise that I wasn't used to for auto shops. So, when my tow driver knew Gil's and was ready to tow my broken down car to Gil's for a repair, I called them ahead of time to clear it. No problem, again. This was an incredible relief. The day I showed up to get my car back, I was excited. I was concerned about my battery needing a premiere level to get the same level of cold cranks--nope--they found a battery 2/3rds the price new and had the cold cranking power. I was concerned that there might be something wrong besides my battery--yep, they suspected the starter and had called me for approval in fixing it. All in all, I expected to spend a thousand in repair fees, but found them a surprising amount beneath my own estimate. Somehow, Gil's manages to do great repair at market level or below, and I believe that's because they rely on their car know-how and more affordable software systems. They were affected by the Cloudflare outage on Tues 18th, 2025, like most of the people in the world. They could still print out my receipt just fine, and I was on my way. Don't be put off by the struggles their customers go through. Their 3rd party's air pump worked if you had a card, the coin slot was jammed. I thought I saw a car with a transparent tarp out front one day, and it was gone the next. People must be coming and going here with all sorts of classic and new cars, and somehow Gil's manages to stay atop these changes. From what I know, they'll be moved out of this location soon, so keep an eye out for where they end up next. Thank you, Gil's, I'm glad to be a part of your car family on College Street, with other quality mechanics you've referred me to.