These guys were very nice my sister sent me to them they took very good care of me fix what l needed lm so happy lm sending my son them MIKE Thank you read more

Very unresponsive. It would always be me having to contact to check on the status of the repair even though at the end of every contact, I was told they would reach out to me by a certain day with updates. In the end, the job was completed satisfactorily, but it was extremely frustrating to always be the one reaching out. If I didn't call for a week, I would not receive a call back; not even to say that repair is delayed/going according to plan, anything. Not to mention several deadlines were blown. And by several I mean over 4x I was told "Your car will be ready by this day" and it wasn't (and of course, I had to be the one making the call only to be told it would not be ready). read more

Only a rear and a half after it was completely rebuilt the transmission has lost second gear and with only 14,298 miles on it. From day one it had problems shifting he wouldn't fix it without me paying more bad business read more

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I don't even know what to say about this place . My daughter paid almost $2000 for work that we're not even sure got done. Car was in the shop for over 2 weeks, Oct 4, until Oct 29.. with no phone calls letting her know what was happening with the car, She had to line up rides to and from work ,with three times that she couldn't get the ride and had to call out , risking losing her job.. Finally picked the car up and couldn't tell if any work had actually been done. The clinking sound is still in the tirerod area, the alignment never got done, even though KEVIN, said it did. They sent the car back to town fair tire, for the alignment , and it came back with a broken off door lock, and no one knows how it broke . She now has to take the car somewhere else to make sure the tirerod was fixed, as well as the other issues , and has no money left , for repairs if needed. I've told her to contact the BBB and file a claim , because when we discover the work he said got done , in fact did not, we'll be taking him to court for the $ 1800 she's worked her ass off to save up for . Any mechanic who lets a young adult drive off the lot knowing there are safety issues at hand, is a terrible , dishonest, greedy, no good , poor excuse for a human. read more

Kevin the owner sold me a dangerous vehicle. It did not pass state inspection so instead of fixing the problem he hid extreme rust with fiber glass and painted over it. The following year inspection, I was alerted to the cover up and was told I was driving a very dangerous car and it would take thousands to properly fix. That car is now in the junk yard. Not only is this guy dishonest and does bad work he is selling dangerous cars without conscience. read more

Whatever you do do not do business at this place It looks like a pile of trash because it's a direct reflection of the people who run it. I have had nothing but shoddy work neglect and abusive language from the people that work at the shop. read more

Like the other reviews, I too thought Kevin was a nice guy who knew his stuff. I was suckered in and paid a steep price for his inept repair service and unethical business practices. I brought my 2009 Flex to him for transmission replacement, while there the back bumper and side panel was damaged by something or someone hitting it in that disorganized yard he calls the shop. I demanded he fix it or send it to a body shop for repair, Kevin insisted he could do the body work. This took 6 moths and 6 tries that match the paint never getting it right and only getting his to respond under threat of legal action. Then damaged the hood while working on the back that required painting as well. The final insult was h replaced the rear light assembly with an older model that does not work or pass inspection that I had to replace out of pocket. My car is worth much less now for resale. My reco - stay far away from Kevin!! P.S. - the rebuilt transmission never worked right read more

My daughter had her car towed to Kevin when it becomes ke down. He told her he wouldn't be able to look at it for 2 weeks. My husband who lives in the Bostin area had many conversations with Kevin After 2 weeks he told him that mice had eaten the wiring. Not sure if the mice came from Kevins, but now the repairs were too expensive and we decided to junk it. Called the junk guy and got a quote. Kevin then said he would give us the same amount the junk guy wanted a we cancelled the junk guy and called Kevins n to get the $. He then said he needed 2 weeks to put it in a lift to determine the value. We pointed out that he had already had the car for over a month and decided to go back to the junk guy, at which point Kevin told us we owed$1000 for storage. During multiple conversation, he never mentioned any storage fee or we would have moved the car. He says that by law all he has to do is put a sign in his shop, but we never went to his shop.This guy is a scammer and a POS. We are contacting the AG today. read more

if i could give 0 stars i would, first of all Kevin and his workers which he barely has are scam artists i took my 07 dodge to their shop because it had a check engine light on and also it sits low on the passenger side, i called several times before he told me what the codes were even though i knew what they were already because i have a code reader. he also called i need new lower control arms and stabilizer links to balance the car, i don't know and never heard of all this, he also said the car needed a new cam sensor and a crank sensor. i had and oil leak and he said i needed vc gasket. he said i needed a and 02 sensor and outlet. he also charged me for an anti freeze which was put in the car. i got receipts for proof. i took them 7 days to get it done with. even though i already checked on the engine light and all i needed was a crankshaft sensor and a camshaft sensor and to get the car balanced, but since i don't know nothing about cars i went ahead and told him do fix the car including all the other new parts he claimed i needed. i kept calling them during the seven days and they never picked up and don't ever call back, on thursday he called me like 20 times and left me lots of voicemails telling me to come pick it up and it's all set, i let my girlfriend went and paid and said i'll pick it up later because i was working. she was on the phone with me when she was paying and they said to her everything allset the car is balanced because Eddie even took it for a tests drive i said okay, i picked up the car that evening after working hours and it still sat low on the passenger side, and it still leaked oil. i called him the next day thats friday he said for me has surgery and i should bring the car in on monday and i shouldn't worry because everything was warrantied. i said fine, i brought it in monday Eddie said he'll call me by the end of the day which he never did, i came in tuesday morning he said he'll call me which me never did, i called over 30 times i didn't get no response, i went wednesday and he said he didn't know what was wrong with the car why it sat low, and he'll need kevin's help, mind you Kevin is almost never there.i was pissed but kept calm, how can you not know what is wrong with it when you already said you fixed it ? and bought parts for it ? then he showed me where the oil was leaking and said they didn't fix it previously which made no sense to me. i called the next day because i didn't receive any call from them again Kevin picked up and said he was gonna check it out and call me before day ends i knew he was lying he didn't call me, then the next day at 230 i called again because he was not gonna ever call me and he said the car needed new springs i was like okay why didn't you tell me that earlier ? why did Eddie claimed he fix everything and it was fine ? how come you didn't know the car needed new spring ? what was the importance of the parts you bought ? he was expecting me to buy the springs and let him fix it i which i never intended. then i told him i don't need him to fix it i will come pick it up myself. i went and picked up the car took it to another mechanic and they told me he either put old stabilizers and lower control arms or he never changed them there were nothing new in there. and also he messed up the car and a new code came on for repalcement of catalyst converter. i spent almot 2000 dollars with him for nothing. i have vowed never go back there, Eddie keeps telling me it's not his fault his boss Kevin don't let him know he made appointments with people so he has to work on more cars than he can in a day.bacareful if you want to go here i have no reason to lie and i have full receipt here with his shop name and address on it. read more

Budget Auto Repair - Auto Repair Near Me - Hadley, Massachusetts

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Horrible auto repair shop. Both me and a friend I know got scammed and were NOT dealt with in a professional manner. I went in there to get basic work done and they didn't put all the silver caps back on my tires and one of them was left broken in my backseat and they didn't even tell me about it, and I didn't notice it until I got home. My friend had an even worse situation with them. He first went to JiffyLube in Hadley to get a simple oil change. They forgot to put the oil cap back on when they were done and it all got on his engine and messed it up. So they brought it to Kevin Michealson's Budget Auto Repair shop in Hadley and they keeping his car for a while so he started contacting Kevin about picking it up, and Keven always said it was ready to pick up, but it could never be picked up because Kevin wouldn't be there when my friend would come and the car would always be locked up so he couldn't get it. Kevin was making money off of the car still being at his shop for two months with no work actually being done on it. read more

at first i thought the guy kevin was a good guy, he does know how to talk to people. my truck went to him because i just got screwed from a local person for hundreds of dollars and poor workmanship.this is my work truck. so i had an oil leak in my intake manifold kevin says no prob well take care of it ill personally do it blah blah blah first of all his mechanic does 99% of the work he does the look up info and order parts,i told him from the beginning if we need another one lets just order it,he said no ill have this planed down and it will be just fine, nope started leaking within a few days, very minor but still seeping out. i let it go took over 2 weeks to do a 3 day job i let him work on my other truck and cars he doesnt call back doesnt answer calls has his mechanic work on other things around the buildings instead of vehicles .ive had sooo much down time and loss of work its crazy never will ever go back shotty work on top of it read more