Don't even consider dealing with these people. They are inflexible, unappreciative and completely oblivious to the basics of decent customer service. I had to attend an out-of-town funeral, and when I called Budget Driving School to reschedule my daughter's driving practice, I was informed by the owner,Jean Osteen, that I would have to pay a $150 rescheduling fee! Because I had to go to a funeral!
After many frustrated phone calls and emails, I filed a formal complaint with the Better Business Bureau and switched my business to Auto Safe. Jean Osteen and her son, Jason, are unwilling to work with their customers, and I have told everyone I know about my unsettling experience with Budget Driving School
I highly recommend Auto Safe, which is far more professionally run than the mother/son show at Budget Driving School. read more