We purchased the "Max" dog fence from Pet Playgrounds in May 2024, and the experience has been…read morefrustrating from start to finish. The fence arrived in multiple boxes with no instructions and no labeled parts. The only guidance we could find was an online video -- which turned out to be for a different version of the fence. After installing it incorrectly, we were finally told to download a manual online. The instructions for the version we bought were buried at the very end of the document, which forced us to redo a large portion of the work. Even with the manual, the instructions were vague, outdated, and referenced parts that weren't even included. The mesh itself arrived bent, torn, frayed, and full of holes. Within an hour of being in the yard, our Great Pyrenees tore the mesh off the cable and jumped over the 6-foot fence. The gate was crooked and wouldn't close properly. Gripples came loose. Posts wouldn't stay tight. When we contacted the owner, he refused a refund and implied that we caused the damage ourselves. He repeatedly told us a "grandma and granddaughter" installed their fence in a weekend -- which felt condescending and dismissive, especially since we live in a rural area where hiring a handyman isn't realistic. We would not recommend this product to anyone -- especially if you have large dogs or expect real customer support.

I was excited when I found this fence back in February but the website was terrible and didn't work…read morewell for mobile so I called them, just as a favor, to report the bug. I was immediately sent over to the owner and when I told him his website needed some help to work properly so people who are on their phones (90% of the traffic to his website is probably mobile users) he was very dismissive and told me there wasn't anything he could really do. No, "Thank you for telling us" or anything. But he did tell me he'd throw in a free gate for our troubles. I mentioned my husband is a computer programmer and could probably tell him how to fix his site. He said great and my husband called him, spent time creating the bug fix, sent it over to him, and it's September and he still hasn't implemented the fix. My husband says it should have taken him 5 minutes. Fast forward to two weeks ago. I was finally ready to order my fence, so I made the order and added the gate I needed. Before I ordered I reached out to Victor the owner asking how he wanted me to proceed and he said just order it and he'd refund the gate. Absolutely NO restrictions on the gate were ever mentioned or sent to me by text or email. So I added the 8 foot gate I wanted, hit order, and waited. I sent him my order number right away but a week later hadn't heard a peep so I reached out again. He then said that they usually only do discounts on 200 foot fences not 150 like I had ordered, and that usually it's only on the 5' gate. With some back and forth he agreed to refund me $350 for the $420 gate. Today I got a text from him saying he's cancelling my order and refunding me because to ship this to me would COST THEM MONEY. I'm absolutely floored. I have spent months planning for this, saving for it, and going back and forth with them. If shipping would cost so much, what was the $149 I paid SHIPPING FEES for? If the cost of your kits has recently gone up, why did your website allow me to order it at that price??? This has been the WORST customer service and the most disappointing business practice I have ever seen. The good news is this: Deerbusters sell dog fence kits which are comparable to the pet playgrounds ones (I'm sure he'd disagree but whatever), so I spent a few hours this morning re planning it all out and price comparing all around and decided on the dog fence kit from Deerbusters. I called them and they were very helpful. Oh, and their website works great.

We decided it was time to replace our chain link with a 6-foot white cedar picket fence. We wanted…read morea bit more privacy for our yard without completely blocking off the view. Atlas Outdoors did a wonderful job. The quality of the fence is topnotch. The pricing was reasonable, on par with the high quality of service, materials and installation. Our sales associate Kayla is the best. She helped us with the design and stayed on top of the entire process. Our installers Kevin and Ken did a beautiful job. They kept us informed throughout the installation to ensure we were pleased. Kevin and Ken pay attention to detail. They take pride in their work. Overall our experience with Atlas Outdoors exceeded our expectations. We will definitely us them again for our next project.

I am extremely happy with my fence installation. The estimator Joe is a real professional and…read moretreated me with great respect. The fence installer did a great job and all the neighbors are asking what company did the job. You will not be disappointed!

Lou and his team did a great job, on time and competitively priced. I highly recommend Guilford…read moreFence Works

Absolutely terrible service. The install took forever, they left materials all over the property…read morewhich killed the grass and created hazards. Communication is awful and they promised to fix defective panels but never did and wont return phone calls. Would never recommend.

I personally did not have any work done from this Company however, personal friend of mine did chat…read morea little issues with scheduling for after they got through that they did an absolutely beautiful job

Coming out of the hell that was 2020, we reached out to Charlie in November about our project. He…read morecame out and delivered a solid estimate quickly, but then the drag of shipping delays came into play. Charlie was super honest about it and communicative about where he was in the process. So sure, getting to the install day was a drag - but it also wasn't his fault. Still, he was open and honest. Once our big day arrived? Something close to heaven. Not only because we finally had our long-awaited fence, but also....the work was fantastic. We also loved the fact that he didn't pawn it off on his crew sight unseen - he supervised and managed them. He's a total pro. Fact is, if you want a great fence and you want it done right AND you want it at a great price - R&R Fence is who you want.

Dean and his son DJ spent an entire week installing our fence. It was quite an extensive project,…read moreand we are so pleased with the result. They paid attention to what we wanted, cleaned everything up before they left, and as a result we have gotten many compliments from our neighbors. We highly recommend this company.

Outstanding company. Great work and excellent customer service. Would absolutely recommend this…read morecompany. Our fence is beautiful.