This is a wonderful place to stay. Absolutely beautiful, Denni and Lou are the best. They treated…read morewas great, just like family. We are definitely going to book another stay soon .

Mena Mountain Resort is the most comfortable, quaint and clean resort I've ever been to! Denni and…read moreLou are the sweetest most accommodating hosts! We enjoyed our stay immensely and we will be back!

The longer my trip goes, the better the hotels get. Ozark has risen to the top of my list so far,…read moredespite not having any food up front (not that that's a dealmaker for me). The only other real con for me is that these are outdoor rooms - but there are no indoor hotels anywhere near this price point in the area. To be fair, every place has had good service for me so far, and no exception - the Ozark desklady happily gave me a second key to unlock the room that had my first key locked inside (I was really tired last night, sorry!). Rooms are very well maintained and kept clean. No loiterers outside, unlike other hotels on this vacation, and no smoking anywhere. This all shows, and it's why we're at the top. What I'd like to see for 5 stars: quieter room A/Cs, slightly softer beds, room lights a little less obnoxiously bright (no lamps, it's just a few overheads - all or nothing it feels like). It's close. A good choice for Mena travelers.

It seemed they did renovation, the rooms nice and cleaned, easy check in and out. Definitely stay…read morethere again when we're in town

One of the best places to stay in Mena. John and Jo have perfected hosting. They have the primary…read morespot overlooking the Janssen Park and a wonderful porch for viewing it. Breakfast is outstanding and accommodations are very attractive and clean and the bed is extremely comfortable. John can tell you about Mena and nearby attractions or leave you alone; your cue. And I very much appreciated the listing of local eateries and their open hours in each room.

We really enjoyed our recent stay, would highly recommend! John & Jolynn went above and beyond to…read moremake us feel welcomed! Our room was spacious and the king bed made for a great night's rest. 'Chef John' made a great breakfast! Ample amenities, beautiful view of the city park across the street, oh, and the best dog was icing on the cake!

Cozy cabin with great views and all the comforts of home! Everything you need for a getaway;…read morepeaceful and private. Ashley V was extremely helpful in getting us scheduled. Would definitely stay here again.

I absolutely love this place. We stayed here for two nights…read moreover the weekend. The cabins are easy to get to write off the main highway close to Mena. There is a steep grade climb up to the cabins, no issues for a car or truck. All of the cabins have a view. We stayed at the honeymooners cabin number three in the view from the screened in porch was amazing. The porch is where we spent most of our time. We used the Jacuzzi tub in the living room for a good hour of soak time before bed. The queen bed was comfortable for two people. Cabin was clean and spacious enough for us, And had everything we needed including a small refrigerator microwave toaster oven sink. Good size shower in the bathroom. We stayed in cabin 3, Honeymooners. The interior of the cabin is all wood but in really good condition and there was no smell of smoke. Good communications by text we never have to actually see anyone. Looking forward to the next visit!

We rode our motorcycle down and checked in at 1030 at night. When we got to the room, the door was…read morewide open and the beds had no linens. They said the housekeeper walked out that day, but no one ever finished the room or closed the doors. They came and made the bed and let us go in. The room didn't feel clean, and after being a paramedic for years and going into nasty homes, I decided to check things out. I pulled the mattress back that they had JUST MADE and found remnants of blood spots and waste on the edges of the box springs. I knew it was from bed bugs, but trying to be optimistic I kept looking to see if I was wrong. Nope, the further I looked the more I found and then bam, right on the seams I found young and mature bed bugs still alive and moving. We immediately packed our stuff and went to tell them we were leaving to go across the street to Sun Country Inn (definitely recommend that place) and they weren't even surprised, they acted like it was normal and supposed to be acceptable and rudely told us "well you know there are no refunds, right?" I will NEVER stay here again and you shouldn't either.

This place is a nightmare. There is a sign posted at the front door that reads, "Absolutely no…read morerefunds". This should have been a red flag but my husband and I wanted to give them the benefit of the doubt. What should have been posted under that sign was one that read, " Stay at your own risk!". The first night we discovered the room was infested with cockroaches. The moldy smell of the room should have been a warning. We notified the front desk and the hotel clerk walked with us to THREE other rooms before we found one without evidence of cockroaches. The rooms all had the same heavy, moldy smell. We awoke, on the second morning, to find BEDBUGS crawling across the pillows and after tearing off the bottom sheet, discovered blood spots everywhere! Sure enough, we were both covered in bites. UGH!! We took the evidence to the front desk and checked out of the hotel. We had payed for 5 nights in advance and asked to be refunded for the two nights that we were not using. We were assured that "management" (and I use that term VERY loosely) would get back to us. Of course they did not. After repeated attempts to reach somebody who could help, I was told today by someone in "management" that the mysterious man in charge was only able to offer us a free night in one of those vermin infested rooms. It was almost comical until I glanced at the ferocious red bites in a ring all around my neck. In fact, the silly woman I spoke with today, said that she found no bedbugs in the room when she looked at it. WARNING: Stay away from this place. It is not worth the risk.

I had a very pleasant experience at this inn. I got caught up in a bad storm while camping and…read moreneeded a place to stay for the night. Darren answered my call late at night and was able to get me a room. This place has incredible history. It's very charming. But, Darren was a big part of what made me enjoy my stay. I was alone, scared, and tired after being caught in that storm. Darren made me feel at home in this inn. He even made me some incredible blueberry muffins in the morning to send me off. Thank you so much for your generosity.

Historical B&B with plenty of Charm! We were lucky enough…read moreto book our stay at this B&B as the resort we were initially going to book was completely sold out. This historical B&B is nested in the small town of Mena, Arkansas. As we drove upon the property, I already knew that we were going to have a comfortable stay as the driveway itself is elegant. The exterior of the home brings back all the character and charm of the 1900's. The innkeepers were one the friendliest hosts I have met. Both Darren and Jill went above and beyond to ensure that we had the most pleasant stay. A plus on this, is that Jill herself is a baker and had different types of cookies and muffins ready for us daily. Highlights were the blueberry muffins (berries locally picked) and the Louisianna Tea cookies (original family recipe). They even had plenty of drinks stocked for us throughout the stay. Darren himself is a concierge and was so knowledgeable of the home's history and the surrounding areas. The house itself was comfortable and one of a kind. We were given the top floor of the home which felt like a suite. The house has been kept to its original state. Everything from the windows to the doors, and ceilings are authentic. As we walked into the first room upstairs, we could not help but notice the coziness of the decor. The room itself has two twin beds and is connected to the primary bedroom and bathroom. The space was huge and felt welcoming. The beds themselves were so comfortable that we ended up sleeping in daily getting caught up on some much-needed zzz's. I was a little worried about thin walls, but you could not even hear a pin drop! On our last day, we sat out in their back porch sitting area to view the beautiful sassafras trees. These trees are the oldest trees in the area and were absolutely beautiful. As the sun went down, we started to see the mesmerizing fireflies making the our experience majical!. This brought back so many memories since do not have these back in Vegas. This was just a priceless moment for us! This by far was one of our best stays while out traveling. If we are in the area again, we will book another stay but if not, we will stop by for the treats! Thanks to Darren and Jill for the wonderful experience!

This inn is our go to place when we are traveling from NWA toward Texarkana on Hwy71 and need to…read morestop for the night. The rooms are spacious and clean. The bed(s) are good with plenty of pillows and not too soft or firm which is great for a good night's sleep. Soap shampoo and lotion provided. Quiet location even though it's by an ambulance station. Microwave and fridge in the room Enter room directly from outside. Still have the old fashioned lock and key. No continental breakfast. Only hot chocolate, coffee, cappuccino round the clock. Little store area in the lobby for snacks trinkets and collectibles. Staff is friendly and helpful.

We stayed here for our yearly family vaction and rented 4 rooms. On Friday night I was staying in…read moreroom 103 and about midnight we were woke by water coming out of the bathroom ceiling light fixture. We were moved to room 209. The next day my family member in room 104 woke to water coming out of their bathroom ceiling light fixture, they were moved to room 107. That evening my room, 209, toilet overflowed and it started leaking into my family member's room, 108, bathroom light fixture. When we checked out we asked about compensation for all the trouble we had during our stay, just a discount on the rooms we didn't even ask for a free room, just something for having so many issues and we were told that the issues were not their fault. I asked for the owner to call me back and was told I would be called back that day (Sunday). I never received and call back so I called that evening and was told that she was told to let me know management had left for the day. I asked her again to leave a note for Eugene Taff to call me. I never received a call by noon on Monday so I called again and got the manage on duty. She told me that she was told by Eugene to not call me back and their would be no discount given for the issues we had. I am disgusted that someone would manage a business like this and be a coward to not face a problem and call a customer back. I have stayed at this hotel many of times and besides the nasty carpets have never had these kind of problems until now, I guess new owners. I will not ever stay at this hotel again. Room 103 is supposed to be non smoking but you can open the door and smell smoke. All the rooms we were in clearly had previous water issues which you could tell by the water damage and mold in them. I can't imagine that water coming out of a light fixture could be safe either. I hope you this review helps lead you to stay elsewhere so you do not experience the same issues and rudeness. Terrible customer service, I DO NOT RECOMMEND! If I could share my video of the water coming out of the ceiling I would but it doesn't allow me to share it here.

Hey, looking for a place that is not just another hotel room. Look no further than here. Get a…read morebedroom with a private bath plus 3 stories of house to stretch out in for about the same price as a regular hotel room. You get a basket of goodies to munch on such as muffins, cookies, orange juice, bottled water, fruit, coffee, and sausage biskets. We have a hot tub under the stars, paved driveway for your motorcycle, outdoor grill for your cookouts, plus wi-fi. We have a game room with big recliners and a big screen tv to watch the games on. Make a reservation today!!

I wouldn't give this place any stars if that were an option. The room was down right filthy, sheets…read morehad stains and holes in them, dust on everything, paint was chipping and peeling. Not to mention the train that went through three times in an hour. We didn't stay. Packed up our luggage and left. When I returned the key and told the lady at the desk my issues she just shrugged her shoulders.