I have been coming here for years. Left a lot of cash in my most recent drop off by accident…read more(thought I lost it) and sure enough they found it and placed it in a separate envelope attached to my clothes when I picked it up. They have integrity and high quality service. 10/10

There aren't many recent reviews on this place, so I figured I'd leave a little update in terms of…read morequality and value. I've never left a review before, so bear with me :). Firstly, I came in on a Friday around 9:20am and the owner mentioned my suit jacket and white button down would be ready by 3pm. They don't wash on Saturdays, but the desk is open to pick up clothing items. I had a wildly busy Friday, so this Saturday pickup option was awesome for me. Right in time to head up to the Met in New York! The owner(s) I think are a really sweet couple, and it's apparent that they get good business from how full their (excuse my pleb vocabulary) laundry rack(?) is. People only usually think to leave reviews when they've had either a wildly negative or wildly positive experience, so I thought I'd leave this as your everyday review. Overall: suit jacket came out perfectly, button down came out perfectly, everything was timely, owners were kind, what more can I say? The price for both was $21 including tax, I have no idea if that's good or bad because it's the first time I've done dry cleaning, but I'll definitely be back. Peace and love

Beware! Under new ownership. I used to come here all the time and the old owner was amazing. The…read morenew ones are terrible. I just picked up a dress I had altered for a special event. They completely ruined it. It came back a full 6 inches shorter in the back than in the front. I mentioned it when I went in initially as the way she had it pinned made it look like it would be shorter in the back but she assured me that was just the way she pinned it and the finished product would be fine. It is not. It's not even wearable at this point. I will never go back here. They have no idea what they're doing. They didn't ask me to try it on when I picked it up and I didn't really think anything about it because it was a straightforward alteration. Now I know why they just let me walk out with it.

Came here by accident when the cleaners/tailor we usually use were closed and we needed something…read morealtered quickly for a wedding. They are courteous, accommodating, and responsive in the price is reasonable. They were able to get my mother's grandma of the groom. Outfit altered within two days and ready to go for the wedding. Will definitely bring all my dry cleaning here moving forward.

I wanted to get a special dress dry cleaned ,pressed and tailored within a week and this place…read moredidn't disappoint.The service was very friendly and faster than other places.

I had a panic attack when I thought I ruined a shirt I didn't even wear yet. I brought it in, and…read morethey took care of my. Making the shirt shine! I was in no rush but they still got it done in a very quick amount of time. I won't be going anywhere else for my clothes and other needs

Brought my suit in for a repair and a cleaning and the suit came back as good as new. Staff was…read morefriendly and prompt.

OMG! What a TERRIFIC JOB they did on all of my garments! Our favorite items (meaning we wore them…read moreA LOT,) came back seemingly new ! My favorite heavyweight hoodie had its broken zipper repaired . The oil-based paint on my 'discerning' daughter's favorite cherry red parka erased! My mother-in-law's antique woolen shawl which i wear daily in the fall , seriously, came out like I bought it from an expensive boutique! I know I'm waxing on about this, but seriously, I am SOOO happy I went to Jenny K.! Good value for the workmanship! And the BEST part, is the clothes came back clean smelling, but without that nasty chemical smell that could asphyxiate a person. Thanks Jenny K for giving my clothes a friendly facelift!

I'm torn! This was my 2nd visit. 1st one was good. Nice older gentalman helped, owner maybe. This…read moretime an older lady assisted at drop and pick up. Cleaning and hem for a 2 piece suit. The original price was $21. Very reasonable. Apon pick up the price is now 31? I inquired, she said the extra was for the hem. I asked why that wasn't on the original bill, no reason was given. The I give her cash, now $33? I again ask why the price is now more. She tells me 10% off for cash but, the bill existed at that price before she knew how i was paying. Being in a hurry, I turn to go to the door without grabbing the suit (been one of those days) turn around to see her rolling her eyes at me. Not sure i want to do business with someone who doesn't like her customers.

This place is superb. They do an excellent job with everything. They're fast and accommodating…read more I brought in a down coat that had - I don't know but something happened and it picked up some awful smell somewhere. They got it perfectly cleaned, deodorized and it stayed that way too. No slow creeping stank. It stayed nice and fresh. They're not cheap but they're not expensive. I believe they use a greener, more humane and less toxic cleaning method. I know my clothes do not return reeking of cleaning fluid. Big plus is they're really lovely people.

Tide Cleaners provide excellent cleaning services at very reasonable prices. Turnaround is fast! In…read moreaddition to clothes, Tide Cleaners also cleans comforters and blankets for me. Opens early, closes late (closed Sundays, but, I'm fine with that)! In the unlikely event something needs special attention, owner Miguel is the best!

I've been going to this cleaners for years but this is the first time since they've been taken over…read moreby Tide. They had sent out a coupon that was for a free dry cleaning of one item. If there was small print I didn't see it. I dropped off a small quilt and they took the coupon and I left. I picked up the quilt today and was told it was $21. I said I though it was taken care of by the coupon. I was told in a rather condescending manner that what I had cleaned didn't qualify but that it was half price. The quilt looks fine and I'm sure I got a good value but I feel like I was given misguided information as no one told me at check in that the price would be half. I would have been happy about that but now I feel like they withheld that information. I also asked what the benefits would be of downloading their app (except the $5 coupon) and was told that there was no benefit. Why would anyone bother? Be careful with this company!

An excellent tailor. I'm a performer, and she made me a…read morecustom gown for $60. It fit like a dream, and was produced exactly to my specifications. She did try to hand me a Watchtower pamphlet after I paid her, but she still smiled politely when I declined. Any alterations she did on my other clothing were always well done.

This lady is AMAZING and sooo nice!! I brought her a dress that had been butchered and she fixed…read moreit in an extremely short amount of time. She was very friendly, fair pricing and takes pride in her work. I recommend her to anyone looking for tailoring whether it is a small project or big project, I am sure she would do an amazing job!

It pains me to write this review, as previously, I had loved this cleaner…read more Up until today, I had great results bringing my vintage coats, jackets and blouses here. So much so, that I was here almost 3 times a week, spending hundreds of dollars within the past two months. Until I brought my vintage Cashmere coat in. A simple black vintage Cashmere coat. Which got ruined. When I got my coat home and took off the wrapping, I was aghast! It looked horrible. There were bad creases in all the wrong places; there was a sheen like that of using a hot iron on a fabric that you shouldn't iron. The arms were shrunk, the tag was shredded. Gone was the luxurious Cashmere look; it looked like it went through the washer! How did they ever let my coat go out the door in this condition? The next morning, I returned to Hourglass Cleaners with my coat, looking for answers. The first person I dealt with was nice and listened and admitted that it actually looked like it had been washed. He then got who I assumed was "the owner?" who looked at it, quickly pressed the shawl collar and wanted to hand it off to me???? Had he admitted what was obvious and apologized and offered a refund, that would have been the end of it and I would have returned. A mistake is a mistake. But no....he repeatedly blamed it on MY COAT! He kept alleging it was due to its age and turned it inside out to show me the lining and blame the lining! He blamed everything but took no responsibility for the damage done. If the age of my coat was such a concern, why wasn't I alerted to that before it was cleaned? They had cleaned another vintage Cashmere coat last year and it came out beautifully. I explained this and how I was a loyal customer. He looked at me with a blank, hateful stare. I was getting nowhere. He only wanted to argue with me and blame the damage on the age my coat. In the end, I got a refund on my cleaning cost for the coat and $20 for the coat itself. There was nothing left to say. I am still stunned. What awful customer service. What a shame. Just terrible.

This business is run by liars! They'll say your clothes will be ready in 4 days, but then you'll…read moreget a text that it's ready for pickup in 2! They will look at a stain and say they aren't sure if it will come out, and even hang a tag saying that it couldn't be fixed, but I don't see a stain anymore at all! They're sign says they close at noon on Saturday, but if you ask if 11:55 is too late to drop off, they'll tell you "no". Everyone knows that a dry cleaner is always supposed to close 15 min early; but not these guys. Bunch of 10/10, 5 star, A+, liars.