I went through the Yelp app and sent required photos and requested an estimate. I needed a very…read moresmall mend on a pocket of a cotton jacket. I also needed the jacket cleaned. This business never contacted me back. So days later I contacted them. I was told the price would be $34 THIS PRICING IS OUTRAGEOUS !!!! Now I understand all the reviews that state this business is overpricing / price gouging customers.

Brought my suit in for a repair and a cleaning and the suit came back as good as new. Staff was…read morefriendly and prompt.

Certainly not the cheapest place but by far the best - I will only use this place for my dry…read morecleaning having seen the quality of their cleaning on a linen jacket, a bespoke suit, and a pair of pants. Top notch work by a family business - highly recommend them.

I wanted to get a special dress dry cleaned ,pressed and tailored within a week and this place…read moredidn't disappoint.The service was very friendly and faster than other places.

It pains me to write this review, as previously, I had loved this cleaner…read more Up until today, I had great results bringing my vintage coats, jackets and blouses here. So much so, that I was here almost 3 times a week, spending hundreds of dollars within the past two months. Until I brought my vintage Cashmere coat in. A simple black vintage Cashmere coat. Which got ruined. When I got my coat home and took off the wrapping, I was aghast! It looked horrible. There were bad creases in all the wrong places; there was a sheen like that of using a hot iron on a fabric that you shouldn't iron. The arms were shrunk, the tag was shredded. Gone was the luxurious Cashmere look; it looked like it went through the washer! How did they ever let my coat go out the door in this condition? The next morning, I returned to Hourglass Cleaners with my coat, looking for answers. The first person I dealt with was nice and listened and admitted that it actually looked like it had been washed. He then got who I assumed was "the owner?" who looked at it, quickly pressed the shawl collar and wanted to hand it off to me???? Had he admitted what was obvious and apologized and offered a refund, that would have been the end of it and I would have returned. A mistake is a mistake. But no....he repeatedly blamed it on MY COAT! He kept alleging it was due to its age and turned it inside out to show me the lining and blame the lining! He blamed everything but took no responsibility for the damage done. If the age of my coat was such a concern, why wasn't I alerted to that before it was cleaned? They had cleaned another vintage Cashmere coat last year and it came out beautifully. I explained this and how I was a loyal customer. He looked at me with a blank, hateful stare. I was getting nowhere. He only wanted to argue with me and blame the damage on the age my coat. In the end, I got a refund on my cleaning cost for the coat and $20 for the coat itself. There was nothing left to say. I am still stunned. What awful customer service. What a shame. Just terrible.

This business is run by liars! They'll say your clothes will be ready in 4 days, but then you'll…read moreget a text that it's ready for pickup in 2! They will look at a stain and say they aren't sure if it will come out, and even hang a tag saying that it couldn't be fixed, but I don't see a stain anymore at all! They're sign says they close at noon on Saturday, but if you ask if 11:55 is too late to drop off, they'll tell you "no". Everyone knows that a dry cleaner is always supposed to close 15 min early; but not these guys. Bunch of 10/10, 5 star, A+, liars.

I'm torn! This was my 2nd visit. 1st one was good. Nice older gentalman helped, owner maybe. This…read moretime an older lady assisted at drop and pick up. Cleaning and hem for a 2 piece suit. The original price was $21. Very reasonable. Apon pick up the price is now 31? I inquired, she said the extra was for the hem. I asked why that wasn't on the original bill, no reason was given. The I give her cash, now $33? I again ask why the price is now more. She tells me 10% off for cash but, the bill existed at that price before she knew how i was paying. Being in a hurry, I turn to go to the door without grabbing the suit (been one of those days) turn around to see her rolling her eyes at me. Not sure i want to do business with someone who doesn't like her customers.

This place is superb. They do an excellent job with everything. They're fast and accommodating…read more I brought in a down coat that had - I don't know but something happened and it picked up some awful smell somewhere. They got it perfectly cleaned, deodorized and it stayed that way too. No slow creeping stank. It stayed nice and fresh. They're not cheap but they're not expensive. I believe they use a greener, more humane and less toxic cleaning method. I know my clothes do not return reeking of cleaning fluid. Big plus is they're really lovely people.

I have been coming here for years. Left a lot of cash in my most recent drop off by accident…read more(thought I lost it) and sure enough they found it and placed it in a separate envelope attached to my clothes when I picked it up. They have integrity and high quality service. 10/10

There aren't many recent reviews on this place, so I figured I'd leave a little update in terms of…read morequality and value. I've never left a review before, so bear with me :). Firstly, I came in on a Friday around 9:20am and the owner mentioned my suit jacket and white button down would be ready by 3pm. They don't wash on Saturdays, but the desk is open to pick up clothing items. I had a wildly busy Friday, so this Saturday pickup option was awesome for me. Right in time to head up to the Met in New York! The owner(s) I think are a really sweet couple, and it's apparent that they get good business from how full their (excuse my pleb vocabulary) laundry rack(?) is. People only usually think to leave reviews when they've had either a wildly negative or wildly positive experience, so I thought I'd leave this as your everyday review. Overall: suit jacket came out perfectly, button down came out perfectly, everything was timely, owners were kind, what more can I say? The price for both was $21 including tax, I have no idea if that's good or bad because it's the first time I've done dry cleaning, but I'll definitely be back. Peace and love

I like this dry cleaners but I just have to say , Someone there needs to maybe go shop at Marshalls…read moreits cheaper for me to just buy a new pr of pants or a new shirt ,than to get it dry cleaned. The tailoring forget it. I brought a pr of 30 dollar sweat pants to be made into shorts which I could have tech done myself for "FREE" but they are for my son so its nice to have the bottoms not look frayed and with a nice hem How long did this take ? Like 20 mins at $28.90 I mean seriously thats 88.00 a hour Im jealous !! At $28.90 it was $1.10 cents cheaper than the sweat pants cost to begin with, not to mention I can buy 3 pr of shorts from Marshalls . I get it everything is expense and Im sure thats true for them as well but its just not cost effective. Sorry but thats just the brutal truth.

Excellent customer service. My order was delayed slightly. The actual owner of the company called…read moreme and met me at the store to make sure I got it in time. Really appreciated the above and beyond.

no free drying on top of the machines not washing the clothes good and if you're want to buy…read moredetergent they charge you a small HALF CUP for $1.00 and the detergent they sell it's like water clothes left behind and the machines have the rings dirty that you literally have to wipe them yourself.....don't recommend this place to no one.

Says they have free wifi-- wifi access is $10…read more I was planning to get work done and now I can't

I have come here for YEARS. All my prob dresses, any alterations needed this is the spot for…read moretrustworthy local seamstress that will get the job done. I am also currently getting my wedding dress altered by French Cleaners. They're the best!

Great selection of services and good work done on everything I've brought them. A little pricey but…read moretheir dry cleaning services have helped me restore some good thrifting finds as well as regular bussiness clothes.