Turn around time is wonderful. Friendly staff and clothing looks wonderful. Convenient location for…read moreme.

I have a gown that needed major alterations in a week's time for a wedding. Violeta, the…read moreseamstress, assured me that although she was very busy, she could get it done. In less than a week, as promised, Violeta delivered. I was extremely appreciative and happy with the results. She is a gem! I use your cleaners for dry cleaning, but it was my first time using your alteration services. I have found a new tailor. Thank you to Violeta!

Terrible, unprofessional experience. Two weeks ago I dropped off a dress to be cleaned. I asked the…read moreman taking drop offs if there would be any issues cleaning it and he said he didn't know, because he was just filling in for his father. So he took my phone number and told me that his father would call me if there were any issues and he said the dress would be done in 3 days. Today, exactly two weeks later, I go in to pick up my dress and the owner is there. He looks around, doesn't find the dress, asks me what color it was, then aimlessly walks around some more looking (the place is not that big). Then he asks me if I can come back because he can't find it and I said no I really can't, so after spending several more minutes walking around aimlessly, he started to say again that I was going to have to come back when he happened to look underneath the counter and pulled out my dress, which was not clean, and had been sitting there for the last two weeks in the same bag. He offered no explanation, no apology, just stood there looking at me. I took my dress and went somewhere else. Complete waste of my time.

We had the best experience with Dom !! When we told him we were going to be donating my wedding…read moredress to the Angel Gown program he offered to clean it for free!!! We held our wedding at a summer camp and he said it was the dirtiest dress he had ever seen I wore it all night walking through the woods. Dom took it on as a challenge and did an incredible job with the cleaning--it looked brand new when we picked it up. Thank you so much

This is the friendliest place. Whenever I'm there everyone…read moreis always happy and helpful. Their pricing is reasonable and the quality of their work is very professional.

Kensington Cleaners is the best! They are always willing to help me out in a pinch, and beautifully…read morerepaired my uncle's WWll coat!

My first time here. I was looking for a place to get my son's shirts cleaned and figured I'd give…read moreit a try due to the good reviews I saw. I was not disappointed. They did a great job and a reasonable price. And the girl working there was very friendly and helpful. Would definitely come here again.

It's good unless there is a problem. They may ruin clothing, then they turn around and blame the…read morecustomer for everything. They don't try to make anything right and continue to argue with you. Awful customer service!

The new owner is disgustingly rude. I've been a customer with the old owner for 20 yrs with no…read moreissues or complaints ever. The new owner today told me after he lost my clothes and refused to look for them said "if you dont like it take your clothes somewhere else because you complain too much ". I was so shocked that i didn't know what to say. Thank god the workers that know me actually looked and found my clothes. Needless to say i will never step foot in that cleaners ever.

Do not trust your garments to this scam of a place! Not only did they damage a $100 blouse I…read morepurchased the week before taking it in (they used a chemical that stained the collar and cuffs to a pinkish color) but the manager "Sam" had me come back and forth for 3 weeks telling me "I will fix it", "I will call the store", "I will go to the store in person and get you a new one". After I told him I was tired of him playing me around and that I wanted to be compensated, he accused me of "wanting cash to keep the blouse". The blouse is ruined! I told him I wanted his insurance company information to file a claim for damages and he said "no, I'll file the claim myself and call you in 3 weeks to get you your money". I am an insurance agent and you would think a business manager would know that you don't file a liability claim on your own behalf! He simply walked away and I have not heard from him. Beware of this place. You'll regret it.

On Tuesday August 16th, 2022, I went to Sherwood Cleaners at 144 New Britain Ave, I brought my…read moreleather jacket to have a zipper fixed. The gentleman fixed my zipper in less than 5 minutes, at no charge at all. Here's the kicker, previous to stopping there, I had gone to Best Cleaners at 69 East St Plainville where I was told it would be slightly over $100 due to the whole zipper itself having to be replaced. If it was just fixing the "pull head" by itself, then it would only have been $30ish (I don't recall the exact amounts). DEFINATELY support Sherwood Cleaners. I have always done business with them, but after my experience mentioned, Sherwood will now get ALL my business.

All cleaning is done on site! Everything came back looking brand new, I was very impressed…read more Definitely my new go-to cleaner!

The husband and wife are so nice. Brought my nice coat there and they got out the stain and it…read morecame brand new. Best service around. Thank you!

Brought in a Hugo Boss suit and custom dress shirt to be cleaned and both came back with issues…read more They clearly did not treat the garments with care. The suit is completely ruined. The arm of the jacket and the seat of the pants both have damage (as pictured) that is clearly from their machines. The shirt which is brand new has pulls and damaged snap buttons that no longer work. When I brought the suit in to show them the issue, they offered no remediation. Not even a refund of the $22.50 cost to clean the shirt. They tried claiming it was moth holes which is impossible. Look up moth holes. They chew through the entire material. This is not that. Very disappointed.

Years ago they dry cleaned a wool/polyester pair of slacks and completely shrank and ruined…read morethem...apparently didn't check the fabric content . But , decided to try again after my present dry cleaner closed permanently. They lost a large , dome button from a new outfit - the button wasn't even loose. She explained they couldn't find it as when a button comes off during cleaning it will usually "go down the drain". So there's no screen or something to prevent this ???? I thankfully do have a replacement button that came with the outfit - think they offered to sew that back on? NO. Taking it elsewhere to be sewn on along with all my other dry cleaning from now on.

**Outrageous prices!** I was shocked to be charged $37 to dry clean a men's suit. Just two miles…read moreaway, the same service costs $26.10--a 29% difference. This is pure price gouging. Definitely not worth it!