Posting a review since people usually don't post one unless it's negative…read more We rented a Polestar. Good rates good service, very short check-in line and painless checkout.

If I could give a negative number I would. Hertz charged me 97 dollars a day. I would never had…read morerented a car for that amount. I've been doing business with hertz for at least 30 years. Rented a car because I sold two of mine and did not know how long I would need the rental till I found a car. Picked up on Wednesday at 4:30 and dropped off on Sunday at 3:37. Over 500 dollars for 4 days. Manager was unhelpful and basically didn't give a . So disappointed in this company. DO NOT USE this company. They are more expensive than others but I always came back when I needed to rent a car because they always took good care of me.

May 8, 2026 - After waiting in line for 42 minutes and now 7th from the front of the line…read more Maddening!! We walked directly across to SIXT, rented a SUV, and walked by the Budget line and saw that I'd still be in line. In retrospect, I could've saved over an hour of time by going to SIXT first!

I rented a SUV from Costco membership in budget Phoenix airport car rental center. When we arrive,…read moreno line, so i was able to get to the counter to process immediately. The thing surprised me is that they need to charge a 650 dollar deposit, i never experienced such thing. This is my very first time using budget, mostly i use National, never need to pay deposit. So a week later, when i return the car, i asked about my deposit, the lady said yeah, no problem, the 200 dollar deposit will be returned. I got really confused. Now the deposit is no longer 650? Very confusing!

We visited Phoenix Sky Harbor Airport twice in August. We're from Missouri, and one visit was a…read moreconnecting flight from San Jose to Phoenix and then on to St. Louis, while the other was a direct flight into Phoenix. Both times, we flew Southwest and ended up at the exact same gates, so we got a pretty consistent experience. The gates were in a convenient location, especially since they were close to the restrooms. There were also plenty of food options nearby, which is always nice when you have time to kill before a flight. I noticed information booths throughout the airport where you could ask questions and get help figuring out where you needed to go, which would be especially helpful if you're unfamiliar with the airport. Pickup was a little confusing outside. Our friend who was picking us up accidentally ended up on the Uber side instead of the area where she was supposed to meet us. Thankfully, it wasn't particularly busy, so it wasn't a huge issue, but I could see it being more frustrating during a busy time. One downside was that the chairs at our gates didn't have charging ports, which would have been nice while we were waiting to board. That seems like such a small thing, but when you're traveling, having somewhere to charge your phone can make a big difference. Overall, Phoenix Sky Harbor was a clean airport with plenty of food options and helpful resources throughout. We had a pretty easy experience both times, and since we were flying Southwest, we found our way around without too much trouble.

Efficient train to terminals and rental cars/parking, but you do have to exit the Skylink and walk…read moreoutside to the rental car zone which is a hot little detour. Unfortunately the bathrooms that I visited were not well maintained. Also the water dispensers serve warm water which is gross in a city this consistently hot. Would be nice if the airport featured some/more local art, which would make it more unique and reflective of the city, as I didn't see any on this trip.

We arrived in PHX at 7:30. A few minutes later we were at Fox picking up our car. We had made our…read morereservation two months earlier. The pick up process was relatively straightforward. The attendants were friendly. After a few minutes we had our car. The outside of the vehicle looked like it was washed but not dried so there were many spots which made if difficult to see if the car had dings or scratches before we left. Upon stopping at our first destination, I noticed a few small scratches and a ding on the driver side's door but didn't think much of it. The car, a Hyundai Santa Fe served us well for the week we were in Arizona. Very comfortable for four adults and luggage. Upon our return of the vehicle, the attendant pointed out the ding and I explained that the car was not very clean and the parking garage was a bit dark which made it hard to see any dings until we stopped and were able to see it in the daylight. Thankfully, we were not charged any extra fees on our rental. I recommend looking over any rental vehicle for damage very carefully especially when it is hard to see because the car is in a garage that may not have the best lighting.

Whatever they tell you the price will be, DOUBLE IT. They add in several charges at the end after…read moreyou drop off.

The PHX Sky train is a handy transport tool to take passengers to various terminals and parking…read morelots. It runs often during peak hours. It is a complimentary service.

I am always really impressed with how clean the Sky Train is. It is dependable and fast, and has…read morenever been broken that I remember, and I travel a lot. It is a heck of a lot easier than taking a tram to the airport from economy parking, which is affordable.

Truly the only airport that doesn't overstimulate me, maybe because it's home? It's definitely more…read moreadvanced than other airports in the US, with their easy to navigate terminal map and TSA process. Lines move fairly quickly when most people act like it's not their first day on earth, and you rarely have to take out your electronics and put them in separate bins. I had the experience of taking the Sky Train to my assigned terminal recently, and it was super easy to go from the valley metro rail stop to the sky train stop (just go up the escalator that very obviously says To Sky Train). Saves me a lot of money by not needing to use rideshare anymore. The food options are pretty random - not as many chains as other airports - but I appreciate the chick fil a every now and then. For their Starbucks, I highly reccommend using the order ahead feature so that you don't have to wait in line - it's almost always long.

I recently had a layover at Phoenix Sky Harbor International Airport, and although I had not been…read morethere in a long time, it quickly reminded me that this place is HUMONGOUS! Now, I know it is not Atlanta because Atlanta is in a league of its own, but Phoenix is no joke either. This airport is not for the weak, so be prepared to walk! Your airline may use gates in different concourses, so you could land near Gate A2 and have to walk all the way to B26. Thankfully, they have moving walkways, but it can still be quite a hike. There are tons of restaurants and shops throughout the airport, but like most airports, the prices will rob you blind! That is why I always say BYOFS, bring your own food and snacks! Of course, liquids are restricted through security, so I also bring an empty reusable water bottle and fill it at one of the water stations after I get through TSA. That can save you some money because these airport prices are ridiculous. If you have a long travel day, TSA generally allows completely frozen drinks through security, but they must still be completely frozen when inspected, not melted or slushy. I have done it many times, but always check the current rules before traveling. The airport does have employees and transportation assistance available if you need help getting to your gate, which is a plus. However, I have noticed that many airport gate areas seem to be getting smaller, with everyone packed together while waiting to board. If you have to connect through Phoenix, give yourself plenty of time. I would not recommend booking a short layover at an airport this large because you may not reach your next gate in time. Personally, I would want a layover of at least two hours so I would not have to run through the airport or worry about missing my flight. Phoenix Sky Harbor will get you where you need to go, but wear comfortable shoes, bring your own snacks, and be prepared to WALK!

Wow, this terminal sure has changed since my business travel days. The remodel was a wonderful…read moredecision. Prior to this terminal being remodeled, it was dark and had very few restaurants. Needless to say it wasn't welcoming at all. But wow, what a transformation. I love the openness of this terminal and all of the windows. I feel like no matter where you're at in this terminal you can always see planes coming and going and the sunshine. It's definitely very clean. From the seating areas to the restrooms this terminal is well kept. Thank you sky Harbor airport for the beautiful terminal three we now have.

Had a layover here for about 2 hrs and change from CVG returning to LAX. Loved that the restrooms…read morewere clean and close by. Convenience store. Food nearby. We got Shake Shack which was tasted amazing for it to be in the airport, imo. Prices are hiked up BUT it's to be expected since it's the airport. Staff were friendly. Plenty of seating by terminals for folks who were waiting for departures. They even had table top like desks -- great for eating, using laptops or writing.

We flew Alaska Air (for the first time in a long time) from SAN to PHX. It was just one way as we…read morewere disembarking a cruise ship The plane was a smaller regional jet, flight was just an hour. The captain make an announcement that there was 'no calm air' between the two airports so there would be no cabin service. Bummer, but we understood Interestingly, the flight was actually just fine. No turbulence until the last ten minutes landing. Seat was comfortable, but can't comment on much else except we got home safely Bonus at SAN is you can see the cruise port from the runway

So my flight going to Arizona didn't have Wi-Fi so that was quite disappointing cause I had work I…read morehad to do so it was highly expected and there was no accommodations. They just didn't have Wi-Fi so that was unfortunate. Then as I leave Arizona going back to Seattle I have a agent at the death who doesn't understand what ADA is and I have to explain to her the acronym of ADA when I'm attempting to board pre-board really disappointed lately Alaska you could do a lot better