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    Budget Rent A Car System

    2.5 (2 reviews)

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    3 years ago

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    9 years ago

    I rented a toyota corolla and it was great best car ever, people were good was a tad spendy but short notice.

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    Budget Car Rental

    Budget Car Rental

    1.8(4 reviews)
    2.1 mi

    We recently rented a car to drive to Texas. We've rented lots of cars from different companies with…read moreno issue. This was our first experience with Budget. It will also be our last. Their website said we could save 35% to book online so we did, but never received the 35% discount. After a call to customer service they told us they didn't know what that 35% discount was actually for because no one ever got it. We show up to get the car a couple days later and we are told that since we used a debit card we needed proof of residence. Not an issue we thought since we have lots of bills including our house payment. Not good enough. It HAS to be a utility bill. So we had to drive clear back home to get a utility bill. We switched to all electronic billing for our utilities a few months ago so our most recent paper bill is a few months old. Not good enough, they refused it. So we had to drive clear back home for the 2nd time and print a bill off the gas service's website. Showing them proof on our phone wasn't good enough. Total nightmare and the money we spent on fuel driving home and back canceled out any savings we might have gotten by using Budget. Enterprise is half a block down the street, I recommend you use them instead.

    The representative, Tammy, gave misleading information that cost me my planned trip. On a Friday…read moreshe told me that a bill would not work as proof and told me other options. On Monday she said another proof would not work and refused to accept anything else because she "saw" the bill already. Which she did on Friday. She was not apologetic or understanding and became very rude and threatened to call the cops when I was trying to explain my side to her. Very poor customer service. She kept bragging about the value of the car they rented and belittling me because of a balance forward on my electric bill. She refused to help after telling me that I could use something else. She lied and was extremely rude and acted like I was not worthy of renting from them.

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    Budget Rent A Car System - carrental - Updated August 2026

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