Extremely rude service. We asked for an estimate for some landscaping and we're told you don't need to tell me were you are from. We asked where and were told New York ! We are not from New York and when we told her where we were from we were tell to tell who we know from there to stay there and not come to Beaufort. read more

The Good People at Bud and Blooms are top notch, always very friendly, professional beyond pro-n-polished, and forever supremely knowledgeable, and their selection of all things Gorgeous-n-Glam Gardens is out of this world. From houseplants to yard art, from garden arrangement to outdoor flora, from outdoor space design to gorgeous garden greenery, from landscaping advice and gardening recommendations to fancy floral bouquets for any and all occasions sure to please even the most discriminating, remember Buds and Blooms for all your gardening, growing, and floral needs. read more

NEVER, I REPEAT NEVER USE THIS FLORIST. Does not even deserve a 1 star rating - Horrendous! I ordered directly from the florist - I would rather work directly with a small business than the big flower companies. So for my sister's birthday, I order from their website the Plentiful White Pumpkin, an elegant arrangement! https://www.budsandbloomsbeaufort.com/search/?F_Keyword=white%20pumpkin Unfortunately, what she received was a "dollar tree" pink tin can with not nearly the flowers in it that the pumpkin had and considerably more greens! See picture below! I paid $89.96 for something beautiful and she received junk! I called the florist to see what happened and why he didn't send what I ordered and who ever answered the phone was RUDE and very belligerent to me....refused to give me any kind of a refund and basically DID NOT care!! Unfortunately, when looking at other reviews of this florist - I am not the only one experiencing this lack of CARE and customer service! Sending flowers should make the recipient and the sender happy. This sender is incredibly disappointed! And as I said does not even deserve 1 star rating. I am positively sure there are other small business florists in Beaufort, SC that would appreciate and deserve your business. read more

Buds And Blooms Florist - Not what I ordered - what she received!! - Floral Designers Near Me - Beaufort, South Carolina

Three days past Mother's Day. Still haven't received the flowers..... this morning they said today was the day. Don't think they will ever come. Hope my daughter can at least get her money back. read more

Horrible people. They never pay their employees. They yell and scream all day. They never pay their bills. All of their employees are under the table workers and they steal from their employees all the time. Most of their vehicles are uninsured and illegal. Their building is completely rat infested. Never ever ever ever shop there under any circumstances. read more

I order flowers to be delivered, i called to check the status , he said they would delivered within the hour, this was noon, at 5:00 pm still no flowers and the shop is closed. not to mention how rude this piece of crap was. now I will have to try an get a refund. worst customer service I've ever seen, McDonalds has better. read more

My daughter chose a beautiful floral arrangement for me, for Mother's Day. It was delivered Monday night about 8:30, the day after Mother's Day. It was a small vase of roses with 2 daisies in the middle. With a shameful manner to do business. I feel sure that my daughter overpaid the florist for this small bouquet. She was heartbroken when I sent her a picture of the arrangement. What an unscrupulous business. read more

Buds And Blooms Florist - What my daughter ordered. - Floral Designers Near Me - Beaufort, South Carolina

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Lied about same day delivery, and never delivered arrangement for a deceased loved one. Absolutely ghoulish way to treat a grieving family.

BEWARE! I live in a different state and ordered flowers for my mother to be delivered for Mother's Day. They were not delivered on the requested date. Additionally, when they arrived late, they were not what I ordered and paid for online. The flowers were not anywhere near the colors ordered and the vase was not even close. It actually looked like someone used leftovers to throw something together last minute. Also, the card didn't match my message. It was actually quite silly it read... Happy Mothers ??s Day.... why the question marks? I contacted the business to request a refund and the florist responded that the arrangement did look "disshuffled" but that he made it himself and liked it!? Then he requested I leave it out to be picked up if I want a refund! Is he going to reuse the flowers or something? So strange, a bit cocky, and totally unprofessional! I just went and read the reviews and I am shocked this shop is still in business after reading all the reviews! Don't do it!!!!! read more

I would give them no stars if I could. I ordered, from out of state, an Easter arrangement, for my sister and brother-in-law, I even got an email confirmation saying they were delivered but by then I already knew they had not been delivered. My sister called them one day and I called them the next day. Just received excuses about how busy they were with Easter, etc., etc., etc. Twice they said they would make up an arrangement and send it to them - never happened. One female used the excuse that they were busy so the arrangement could still be on the truck. Is it not good business to fulfill the orders that were on the truck? And I did not want flowers sent to them that were sitting on a truck all night. Wish I read the less than stellar reviews before ordering from them. Never even got an apology. read more

The customer service in Buds and Blooms is terrible! Not only are they "snippy" on the telephone but the flowers they finally delivered (part of the 1-800-flowers network) were not as pictured on the floral site - wrong vase, not the correct flowers, broken stems. Never would I recommend this store! read more

Did not deliver bouquet when requested and then was extremely rude on the phone when called. Absolutely terrible experience. Do not use them. read more

Went to pick up an order (75.00) on 5/13/2023. It had not even be processed. I brought this to the owner, Bill Thompson. He was rude and blamed everything else for the order not being ready, etc. Thompson was obviously stressed and confused as a result of the busy Mother's Day orders that he could not, and was incapable of keeping up with. Went to Publix just down the road and got a nice bouquet of flowers, enjoyed the cool ambient background and easy shopping. I will never go into this store again. Thompson is the worst example of a business owner I have ever encountered. He should not even be in business. What a sorry business. Thompson should sell or leave the business and leave the space to a real business operator who understands treating customers like advisories doesn't ring of competence. The other reviews only show this poor customer service is a trend at this store. ps: I had to laugh when I saw a sign that Thompson also provides lawn servicing, etc. What a JOKE!!!! This guy can't even read a purchase order. read more

When I called in last minute on a Sunday to order my mother some flowers for her birthday I was almost positive that they wouldn't be able to Accommodate my request due to it being so last minute. I had already called a couple other florists who were either closed or the not deliver on Sundays or had a cut off time for same day delivery. Not only were they able to help me out and get the flowers delivered, But they seemed genuinely happy to be able to help me out. And after talking to a couple other places who to be grudgingly told me they did not wish to do business with me, it was such a breath of fresh air because I could tell that I was talking to a friend and neighbor. I had heard good things about this place before and friend had recommended it to me, and I am so glad that I finally Gave them a try myself. Very highly recommended. read more

Terrible service! Flowers were ordered to arrive on Wednesday and they have not yet arrived and it's now Friday at 6:40 PM! I can fully understand why this florist has such a low rating! read more

My partner and I are retired nomads. We often stay a bit in places that we love, and sometimes look for small jobs to earn some cash along the way. I stopped in a few days before Mother's Day, and they were happy to get the help, as I have experience in the floral industry. One of the long term employees told me they're honest and pay everyday, and for the first three days, that was true. Then she went on vacation, and neither of the owners were ever around at quitting time, lol. Five days later, with no pay, no money in the till, and neither owner anywhere in sight, I stopped going to work. As in the other reviews, the owners were so rude! They tried hard to say I wasn't there when I said I was and that they only owed me for three and a half days, one of which I wasn't even there. Google Timeline to the rescue! Don't buy from these guys, or hire them for landscaping - the folks working on your project might not be getting paid. Don't contribute to abusive business owners!! read more

I ordered a large basket for my friend's funeral. Not only did they not arrive at the funeral but I was charged $157 for an average basket that eventually showed AFTER the funeral. Now the grieving have to pick it up? This is a big embarrassment. I tried calling, the calls all drop to static. Do not order from the funeral home website. They are farmed out and if you get this Buds And Blooms, you'll regret it. In fact, if you order from the funeral home website and you get B &B, cancel it immediately. This is not the first time this shop has ruined a celebration. Several times my family have sent flowers and it was days trying to get the order right and delivered. They have a bad reputation, no ethics and I don't know how they stay in business. Check reviews when they tried landscaping. The rudeness and foul language are beyond disrespectful. For my family, a very sad day was made worse by Buds and Blooms complete failure. A Zero stars company and I will be ontacting the BBB. read more

Ordered an arrangement for a birthday through a third party who choose this horrible florist to do business with! Paid for expedited delivery and that never happened. Fine. Florist calls me 2 hours after the flowers were to have been delivered to tell me he called the recipient and asked if it was ok if he came before 5. Really?!! Who calls someone getting flowers to ask when they can be delivered ?! Thanks for ruining the birthday surprise. When I asked him to cancel he called me a "nasty woman" and hung up on me! Called store to get answers staff is just as rude and not helpful. Saw google reviews afterwards that said the flowers aren't great anyways so glad I was able to cancel. Please be careful when ordering from third parties. Seem they just choose ANY body to do business with. Got great birthday flowers from Publix with equally great service. Customer service is just dead to these people. Go elsewhere. read more

My mom ordered me flowers for my birthday. They arrived at 10pm at night and wilted, and they were not even what she had picked out. The only reason I even knew what time they were delivered or even delivered at all was because my camera picked it up. The flowers had to be thrown out after just two days. Very disappointed. read more

My son ordered flowers to be delivered on my birthday, ordering those flowers from web site Pro Flowers. They connected with Buds and Blooms to fill the order. They delivered the flowers to the wrong address even though address was quite clear on the card, but making matters worse, that house was vacant. The house was 7 houses away from mine. Flowers sat on this empty houses porch for two days until a neighbor noticed them. He read the card and brought them to me. Flowers were ruined. I called Buds and Blooms to inform them and asked for a replacement arrangement. Woman I spoke to was quite rude telling me she would tell the owner. I asked when he may contact me, I was told he was a very busy man, then she hung up on me. Later in the day I was called by" Miss Rude" to tell me new arrangement would be delivered later in the day, adding that if I was not at home, flowers would be left outside. then she said leave the other arrangement outside so they can "recycle" them. What!!! I attempted to respond, but she hung up on me again. When people order flowers from web sites they pay a lot of money for arrangements and expect good service. Flowers from Buds and Blooms were not even as good as ones you can buy at the grocery store, 3 for $10.00. If you need to order flowers for someone just google a florist in that persons town and order directly from them. read more

I ordered a Christmas arrangement to be sent to my mother. It was exactly what I asked for and was very bright & cheery! A variety of flowers were used and was the perfect size to be used as a table centerpiece. Edward was very helpful and polite when I called the store to order! Will be a return customer!! read more