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    Buds Auto

    4.0 (1 review)
    Open Open 24 hours

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    2 hours

    Response rate

    100%

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    1 day ago

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    Lakeland Chrysler Dodge Jeep Ram - Texts

    Lakeland Chrysler Dodge Jeep Ram

    (253 reviews)

    I absolutely recommend anyone needing service to drive the extra hour to another Ram, Dodge, Jeep,…read moreChrysler service center. I have brought my truck in 3 times and each time I have been incredibly frustrated with service, or lack of service. Every time I call no one answers. They ignore me for 25-30 min when I arrive, I just stand there. They won't even look up and say, "hi, be with you in a minute" and they avoid eye contact. 1st visit the quote for oil change with online service was off by 2x the price. 2nd time; they charged us a huge fee for diagnosing our truck and resetting computer, even though I had a coupon that said it was free. They said there was nothing wrong with truck, it just needed a quick reset. Their justification for the high price of the 2 min reset, "you should have told us you had the coupon when you pulled in". I tried to fight it and in the end I ate it, coupon in hand. Fine. 3rd and final; the truck started to make a horrid sound when turning left and the 4-wheel trouble light came on. Because they are closest dealership and I did not want to risk driving truck to another far away dealership I decided to try once more with them. When I brought truck in the trouble light was off but sound still happening. They diagnosed computer and found no reason. I said to go 40 mph and turn left and you'll feel/hear it. They drove it and said it was fine. I begged the desk girl to have tech call so I can explain. No call. They said there is nothing wrong with truck and charged diagnostics fee. The sound/feel happened less then 2 miles from dealership. TO ADD INSULT- they sent me a message to bring my truck in for a trade in value... are you serious. A couple days later I get a message begging me to give a good review.... Then the desk girl texts me AGAIN, asks me to bring truck in for routine oil change. It's not time and they will never get my service again! I will buy my next new Ram 2500 anywhere but here!

    They are incompetent brought my truck in for a recall on Wednesday afternoon with no communication…read moreby Thursday pm nothing had been done and no one called to tell me anything they are clueless

    Buds Auto - autorepair - Updated June 2026

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