I scheduled an oil change appointment online, and upon arrival, I was met with unnecessary…read morehostility from an employee named Kenny. This was not only unprofessional but also made for a very unpleasant experience. I suggest training on customer service and communication for this location to prevent future issues. Furthermore, they had four associates standing around my vehicle. I was wondering what they were doing to my vehicle. My vehicle is fairly new less than a year old. I was just here for an oil change. Note I have been a customer since 1997 with tire Kingdom Worst shady customer service I've ever seen Granite, I got a free oil change due to him yelling at me. But I had to return to get my paperwork for my records for my truck. Just a very shady place.

First off watch out they are extremely over priced. Also I you don't get to see your old parts, so…read moremost likely you need it! I was out of town and had concerns about BRAKE Pads only. Oh no after so called inspection I needed all new rotors and brake pads all the way around. They called and said all must be done for you safety. Ha more like for your wallet! I said just do front and pads only on back. Which i believe they did but question it, because looking at 2 new rotors why would they be so scratched up?! Price breakdown: for a 2012 Buick Enclave was $678.68 2 front rotors and 4 brake pads. I'd stay away from this place. I guess this lady living on Social Security will only be snacking until next check. Highway Robbery!!! Side note it was never road tested and doesn't feel right. BEYOND ANGRY

I've had such a great experience! They're always on time, super reliable, and incredibly kind. As a…read morebusy mom, the convenience of having a mechanic come to my house is everything. They work quickly and efficiently and really know what they're doing--whether it's a major issue or routine maintenance. Definitely my go-to!

Fair pricing, clear explanations, and high-quality service. It's hard to find a shop this…read moretrustworthy.

Being new to the area, I wasn't sure where to take my 12-year-old Audi. I'm so glad that I found…read morethis place. Great service and communication. I'm happy to have found what seems to be an honest and reputable car repair shop that specializes in German vehicles.

Cool people but god awful prices. Was charged $600 for them to change a coolant hose, heater hose,…read morefill the coolant, and run a pressure test. Changed the thermostat myself before they could charge me $300+ just to order and change the part all in all I should have done the job myself and save the time and money. Also the additional $435 charge on my bill was "book time" which I understand but that rate is crazy.

I've been getting my oil changes at Take 5 for a couple years now. No wait! Great service!! I'll be…read moreback!

Stopped by Take 5 and was quoted an hour wait--which was fine--but when I mentioned I was checking…read morefor another location, the staff rudely told me to get out of line. Customer service matters, and this wasn't it. Won't be back here!

My elderly father went to Tires Plus to get his tire checked after running over a bolt. The "OPEN"…read moresign was on, so he pulled in and politely asked if someone could help him put air in the tire. Despite the fact that they still had 10 minutes until closing, he was told they couldn't assist him. He then had to park and wait for help in a parking lot across the street where two kind people came by to help him. I will not be using Tires Plus again!!!

Thanks to William the manager I was able to get my tire changed quickly and get to Tampa on time!…read moreGoing the extra mile (going to another store to get my tire) does not go unnoticed. I will be back soon!

I've had a hidden leak in my AC for a while and every other shop has had trouble finding it. This…read morelocation not only found it and repaired it same day but were very kind in the process. As a college student they have been helping me the past three years. Other pep boys locations don't even hold up the same way this one does. Highly recommend anyone here and will back until I graduate!

I made an appointment for an oil change and tire rotations. While I didn't get the tires rotated,…read morethe oil change went by fairly quickly and the staff are always nice!

Tyler, the technician, was excellent. He had a great personality, strong people skills, and you…read morecould genuinely tell he cares about doing a good job. I truly appreciated his professionalism and the quality of his work. Unfortunately, my experience with management -- specifically Frankie -- was very disappointing. Communication about pricing and service options was unclear from the start. We came in with a coupon for a conventional oil change, but before we were given the opportunity to confirm what type of oil we wanted, they assumed synthetic and proceeded without clearly reviewing the price difference with us first. By the time we realized what had happened, the oil had already been put in the vehicle, and we were essentially left with no choice but to pay significantly more than we intended. There was no real discussion, no clear breakdown of options, and no agreement on pricing beforehand. That is not how customer service should work. Customers should be presented with clear choices and transparent pricing before work is performed -- not after the fact. It felt like we were backed into paying more than expected, and that's frustrating. Situations like this are exactly why many car owners who know their way around vehicles prefer to handle maintenance themselves. It makes you wonder how many customers who aren't familiar with car services end up paying for upgrades or add-ons they didn't knowingly choose. If I had been properly informed and given options upfront, this likely would have been a very different experience. Transparency and communication matter.

horrible experience unfortunately all they care about, was trying to upsell me on everything. The…read moreservice manager was deceitful about everything. Because of this experience, I will never set foot Jiffy Lube ever again. The manager's name who begins with F clearly made a lasting impression on me and I will never give my hard earned money to Jiffy Lube ever again thankfully, I have choices and I will not be choosing Jiffy Lube 1/10 2026

Fantastic Service! Chris is very responsive, friendly and professional. Problem solved within 2 hrs…read moreafter contact! Absolutely will recommend any and all who need assistance

Chris is an amazing person and mechanic. He has helped me so much. He will figure out what is wrong…read morewith your vehicle and then fix it properly. He really has gone above and beyond to help me out on a few occasions and I can't thank him enough.

Great guy! Super knowledgeable and honest. He came right to my house when he said he would and…read morelooked at my car in detail.

I hadn't driven my car for over 18 months. The battery was dead dead. The fuel stale. Tires all…read morelow. I contacted T&S. They were great. Responded to my text within about 5 minutes. We scheduled the work at my house. They got it done. They were on time. Addressed all our needs, including doing an "all system" check and I took the car for a drive this afternoon. Yay!! Highly recommended!

Called to truck pulled out of ditch. He decided he would not be able to do it…read more Odd for a company that advertises tow service. At least he didn't try something he was uncomfortable with...

Willie and his crew are kind and considerate. They make sure…read morethey keep you informed and your vehicle safe. Their prices are half of what the BMW Dealership charges. We have been using them for years!!! Highly Recommend their Services....from towing to checkups to major repairs!!!