We just bought some cedar for a fence we are building. They ordered exactly what we needed and…read morecalled us as soon as it got in. I was impressed because usually we have to do the calling to find out if our product has come in. And two people helped bring it out to the truck! They were so friendly and nice and personable. Not like some places that don't care about the customer at all. You could tell they genuinely enjoyed their job, and that's the kind of business I enjoy being at.

I recently purchased cedar fencing from this business. I spent over $700 here and I can't remember…read moreever experiencing such rudeness from a business before. I was told the wood I was purchasing was quality wood. That the knots wouldn't be larger than 1 1/2 inches and no knot holes. Probably 30% of the wood had large knots, knot holes, and a lot of split and damaged pieces. We managed to cut around and make all of the boards work except 2 boards. When I went to return the two boards and get a few extra I was "helped" by the rudest person I've probably ever had to deal with. From the moment I walked up to the counter he acted like I was disturbing him. He came out to the pile of boards, pointed at the ones I needed to choose from and then as he walked away said "try not to make a mess!" I have made many purchases from city lumber since I bought my home 10 years ago. I believe I have spent enough here to not be treated like a child. I don't know how this business keeps customers if this is how they treat everyone. I will drive to Portland to buy lumber before I will give this place my business again. City Lumber just lost a customer.

I've stopped in here a few times while visiting a friend in the area. Always very happy with the…read moreinventory and employees. Everyone is usually very friendly and helpful and they always seem to have what I'm looking for. This is a great small town hardware store with a slightly bigger city feel to it.

I have had excellent service every time I have been there. Particularly this last time. They've…read moremade my projects easier with their helpful ideas. If they dont have it, they can get it. Stop here before you go to any big box place. You won't be disappointed.

Every experience I have had there has been horrible. All of the older men in there have had…read morehorrible attitudes. Very unhelpful and condescending. Some of the younger people have been helpful. They are also outrageously priced. For twice as much as most other places you would at least think they would be helpful or even nice for that matter. The owner needs to come in and clean up the attitudes of the older folks or get rid of them before they run off all the customers. They obviously don't care about the people spending money there. I would highly recommend going anywhere else if possible. I would prefer to drive into Aberdeen for half the price and a better attitude. Don't shop there.

Amazing customer service, they are my go to lumber yard, they have the bigger sizes of dimensional…read morelumber that the big orange store does not. I had a piece of equipment that I could not unload with my tractor and they had their delivery guy stop by with a lift and really saved the day!

How disappointing we are with this company. One spent over an hour with front guy going over our…read morekitchen design. Never once did he say that these cabinets would not be assembled. I was ordering them not a contractor. This was a whole kitchen remodel. I get all the cabinets and they are in small boxes!!! 4600 dollars and I a supposed to do the assembly. Nope we had to return them they did. The one older gentleman in the front was saying how easy they were to put together. While thr kids In the back were saying they are a pain to put together. Then he offered to give me step by step instructions. So he gave me cabinets without instructions. So we returned them bought beautiful same white shaker cabinets assembled at home depot for less!!!! For less!!!!! Then we buy butcher block counter tops and we had to go and order another 10foot one left at the store cause we didn't have room. Went to go back a week later the suckers sold it to some other customers!!!!! The nerve they have. They told us we should have come back sooner. We have a 30 day hold! Now they can't get another one for 3 to 4 weeks! So very disappointed with this company! We have spent a lot of money at this company in windows, doors, and flooring! And this is the treatment we get!!!

We put a used exterior door at VJ's and sent it to be hung. In 2 weeks I called and they couldn't…read morefind it. Of course they don't have another and we can't match the rain glass we bought for the side window to match. Once you buy something pay for it and TAKE IT WITH YOU! I like the prices on trim, used windows, doors. Some appliances are also a deal. Found a widespread sink (not available thru HD or Lowe's) for a good amount. My biggest gripe was loosing/selling the door we had found with rain glass in it. They didn't even seem concerned. I either had to put a non matching door next to the rain glass side window or spend $1000 to get one to match. I learned my lesson- don't let it happen to you.

With the temporary COVID closure of the Ocean Park store, I've made several trips to this Long…read moreBeach one. Staff was following COVID protocols, spacing is encouraged, etc. But the customer service here - superb. After I looked around a bit (I was shingling a roof for my fish-cleaning station) a helpful employee pointed out to their gigantic materials/lumber yard. After I got out, another employee came up and assisted me, apparently having been radioed that I was coming - how cool is that? Anyway, I got everything I needed, including shingle roofing felt, shingles, galvanized nails, etc. at reasonable price. Been in here a few more times, and each time the customer svc has been great. Also, i'll mention here that they deliver for free if youve purchased lumber, etc. Which is cool if you dont have a 8' bed truck. :) I'll keep coming to Omans for my hardware needs

Had a good selection and you don't have to drive across the bridge to Astoria. On the other hand…read moreabout 25% more.

Worst customer service I have ever experienced…read more We built a house on the coast. I wanted to buy locally as much as possible. Windows and doors were purchased through thus company. After a couple of years, the door locks stopped working on our door locks stopped working. We called and went in person many times. Dave promised time and time again to get back to us. Finally after SIX months of trying to get an answer or return call, Dave tells us that we need to replace the entire door that is nearly new! They cant fix or replace just the locking mechanism! We finally had a local handyman take a look at it. Took him 20 minutes to fix. Same with our windows. The mechanism was stripped. Dave was of zero help. Handyman got the item number off the part. I ordered the part and got it replaced. Dave needs to get out if the customer service industry .

Unfriendly service and limited selection. As an example I asked one of the guys at the desk if…read morethey had one inch PVC and they did not. That is fine, and then the snide comment, "sure am glad I walked over to waste my time." Gee, nothing like good customer service and a willingness to help. Seaside does not have a lot of choices. It is unfortunate this place is not better and more friendly.

We"'re very fortunate to have such a large, well stocked hardware/lumber store here. Actually a…read morelittle amazed. Seems to have most everything you might need. Friendly, knowledgeable helpful staff. Prices are a little higher than you get by driving 60 miles round trip to Warrenton,OR (not outrageous like the other reviewer states), if u wanna spend the gas, hours to do so...but I shop here for convenience and to support my local proprietors. Support them or you'll be FORCED to drive 60mi when you need that 2x4. Since my truck bed is 6ft and I needed 8' material, I asked how much for delivery....local delivery is free! They delivered it next morning (i ordered at closing) super job the lumber was all bundled and everything else gently delivered. I upped my rating to 5 from 4 to help offset the ridiculous disgruntled 1 star reviews (awarding 1 star for closing 15 min early or being slightly more expensive is "ridiculous"). They deserve your business. I like to drive by the sign and say: "Oh man!" .. .. "and Son"

Over priced. Never have what they advertise in their magazines. Ocean Parks branch favorite thing…read moreto say is go to "Jacks", so I bypass this place and go to "Jacks". Thank you Kyle for this advice. You got that one right at least!

I was very happy with the installation and service for my mini-split…read more They were very professional and friendly. I see them now and then for maintenance and cleaning of the filters, and am always impressed . I see some bad reviews here but that was not my experience at all. I would not hesitate to recommend them, and they were recommended to me by a good friend who also had a very good experience. Very satisfied.

Good service and helpful people. It was a pleasure for them to do the work. I will use them againread more

Been in here three times. Everytime there have been more than enough employees just sitting around,…read morewhen I asked a simple question each time met with scowls and dismissiveness like I was interupting. I always ask with a smile and friendly excited energy and always get a bad feeling in this store. Also everything is twice as expensive than elsewhere. I will drive to Lowes from now on their customer service is always great.

They have a nice selection of tools and out in the lumberyard, and the people working are generally…read morefriendly. The major downside here is how expensive they are, everything is at least 15% higher than at the Home Depot in Olympia, so it only makes sense in a pinch.