Had bad experience with manager J ( maybe jay ?) when i was checking out with my items he started…read morepulling them from the register saying there is a limit of 1 ? I had 7 bottles that i wanted to buy and there was no sign saying that there was a limit to begin with. For him to do that without a sign is ridicules . The store missed out on 200$ + in sales since each bottle was 30$. The rest of the staff was nice but because of his behavior i would not recommend shopping here .

Store photos are not current photos of in store stock that is available to customers.read more

Everything seemed to be stocked and in order. I went in just for a few things and they had…read moreeverything I needed. The store clerk was very friendly and helpful. I actually left what I purchased and didn't realize it until I got home, so I called and explained everything, they took down my name and phone number and said I could call at my convience. I didn't expect them to be so understanding, because other store similar to this are not always.

From the owner: Best Beauty Supplyread more

The staff was so nice there! The store is super neat & clean! You can find all your hair care…read moreproducts there. I was having trouble finding things & the staff was very helpful! I just moved here to Indianapolis & I think this is my permanent beauty supply

I was having my hair braided in the area and stopped in to grab a bottle of scalp oil that was…read moresuggested by my braider. She also suggested this store for the braiding hair that she likes to use, but unfortunately the store was not open before my appointment. The store itself is rather small and the shelves are not as fully stocked as I am used to seeing at other beauty supply stores. They appear to be a small operation, but they serve the needed purpose in the area! I was able to pop in, grab the oil and an edge-laying scarf and be on my way really quickly.

Wonderful customer service in my many experiences. Shop owner is lovely and helpful. Always a great…read morestop if you are in a last minute pinch and need a quick style saver! Very respectable establishment.

Alexis the manager here went above and beyond to help me since i was not familiar with items or…read morethis store. I was doing my first Instacart order for one of your customers. She stopped what she was doing to help me get in and out fast. Thank you!

Reviews Sally Beauty…read more Google review summary 5 4 3 2 1 3.9 (40) Reviews All sally's5 color4 money2 Sort by Most relevant Newest Highest Lowest ROBBIE ROB Local Guide·21 reviews This store is the most expensive Beauty Supply in the area & has the absolute worst customer service & policies. After wasting my time, energy & gas returning to this store to exchange a defective product, I was told I would need to pay an ... More Nicole Zapata 5 reviews a week ago New I've visited this Sally Beauty Supply twice within one week, and the experience went from bad to worse. The young woman with octagon-shaped glasses was by far the rudest retail employee I've ever encountered. ... More Jacquese Bell Local Guide·13 reviews 7 years ago I love good customer service and that was exactly what I got.. the person helping me was extremely knowledgeable about the products the store sales. She gave me advice and she did try to up-sale me some products however I politely declined. ... More 1 Therese Helmy Local Guide·45 reviews 2 years ago Great customer service. Cordelia was very helpful, courteous and informative. She made my shopping trip very enjoyable. Helped me to. It what covers my need for my hair. Because of Cordelia, Sally on 86th will be my store to go when I need any hair products. Thank you Reviews Sally Beauty Google review summary 5 4 3 2 1 3.9 (40) Reviews All sally's5 color4 money2 Sort by Most relevant Newest Highest Lowest ROBBIE ROB Local Guide·21 reviews This store is the most expensive Beauty Supply in the area & has the absolute worst customer service & policies. After wasting my time, energy & gas returning to this store to exchange a defective product, I was told I would need to pay an ... More Nicole Zapata 5 reviews a week ago New I've visited this Sally Beauty Supply twice within one week, and the experience went from bad to worse. The young woman with octagon-shaped glasses was by far the rudest retail employee I've ever encountered. ... More Jacquese Bell Local Guide·13 reviews 7 years ago I love good customer service and that was exactly what I got.. the person helping me was extremely knowledgeable about the products the store sales. She gave me advice and she did try to up-sale me some products however I politely declined. ... More 1 Therese Helmy Local Guide·45 reviews 2 years ago Great customer service. Cordelia was very helpful, courteous and informative. She made my shopping trip very enjoyable. Helped me to. It what covers my need for my hair. Because of Cordelia, Sally on 86th will be my store to go when I need any hair products. Thank you ROBBIE ROB Local Guide·21 reviews just now New This store is the most expensive Beauty Supply in the area & has the absolute worst customer service & policies. After wasting my time, energy & gas returning to this store to exchange a defective product, I was told I would need to pay an additional cost bcs the item was previously on sale! For an EVEN EXCHANGE of the SAME item. After contacting customer service & receiving an absolute unhelpful & ignorant response, I'll never shop this store again. Or any other Sally's. There's actually a new, huge, beautiful store called Indy Beauty supply less than 2 minutes away. Sallys won't get another penny from me. Ever.

Between their dwindling customer service and their refusal to offer refunds for expired product…read more(relaxer) and defective hair styling tools (I.e. a hooded dryer that didn't work straight out of the box) It's apparent that they do not value their customer base. Their "no refunds" store policy is conveniently placed at waist-level beneath the overhang of the front counter so that it isn't visible prior to making your purchase. There's a level of trust that people have when buying beauty products and appliances and STAR BEAUTY has violated my trust for the last time. I hope that you don't give them the opportunity to violate yours. There are two other beauty supply stores in the immediate area that have kind, helpful staff that will be getting my business from this point forward.

I've been a patron of Star Beauty Supply for about ten years. I don't get there often, as it's a…read morebit out of the way for me, but if I'm in the area, I always make time to stop. So, this is a store that is primarily made up of "ethnic" hair products, run by Asians, which kinda cracks me up, but whatever. Sometimes the communication could be better, but they are friendly and at least attempt to answer your questions. The selection is AWESOME and the prices are extremely competitive. I love to go there to find cheap hair to use for cosplay, headbands and clips, flowers, barrettes, and hair accessories on the cheap. I also bought REMY human hair in tracks to make my own extensions. Again, their prices can't be beat, and you can buy as much or as little as you want. You don't have to buy packages, they will sell you lengths of different types of hair. They have all the natural colors and tons of exotic colors. Why did I make my own extensions? I have fine, blonde hair that tangles if I try to use synthetic hair extensions and wig clips don't want to stay in place. Plus the affordability factor is off the charts by going this route.

My experience at the Ulta Salon all started one day I had this spontaneous spark to get a hair cut…read more I remembered I was handed a flyer from Shantelle a few weeks before & booked a Signature Haircut with her. It was so easy to book through the app, & I earned a ton of reward points on the service. She was friendly & took the time to do a thorough consultation. Shantelle focused on my hair health & color longevity using Cécred products. The shampoo bowl experience was very relaxing. I walked out with a salon-quality silk press that felt refreshing. Great value for the expertise provided. The atmosphere was high energy but professional. I found it to be convenient because you can shop for your favorite products right after or even before your service.

Always a pleasant experience. I made a few small purchases super quick. They have a nice variety of…read moreperfumes that I currently wear as well as the Fenty lip gloss that I also wear. I actually did get some very good facial wash information, and even bought a small exfoliating facial brush. Very nice and inviting place with decent parking. This is definitely my go to place for my ME shopping.

I love that we have a BBW in a very easy to get to location on the northwest side. This store has…read morerescued me more than once when I have needed to pick up some last minute gifts. They have all the usual sales here, buy 3 get 2 free, plus endless coupons, and other sales, so no one ever actually pays full price as far as I can tell. They don't always have all products in all scents, but this might be more of a product line issue than a store issue. It is a little random in terms of what scents have tester bottles out; it is definitely not all of them at this location, so I usually end up getting scents I'm already familiar with. Staff are typically friendly here and always offer to help and point out sales. I do like that they will leave customers alone though if you say you don't need help. Other than at the holidays this location is usually not super busy so no line to check out!

This location is unique in that it's in a strip mall not a normal shopping mall. It was a bit…read moreawkward from the outside in a rundown strip in front of a bad Walmart. On the inside it definitely redeemed itself. Fully stocked with candles and lotions everywhere and looked the exact same as the mall locations. There was ample staff and they were knowledgeable as well. Some women were going crazy over the wall scents on sale too haha Still gets pricey as it all adds up, went with a friend and she spent $100 on candles there after being brought in on the freebie mailers they send out. They definitely know what they are doing. Smells nice inside of course almost a bit overpowering, but still pleasant and the cozy decor really sets it apart from the area. In conclusion random awkward location, but the interior redeemed itself and the staff seemed on par.

They ALWAYS have what I need ... from the specific braiding hair, edge control, latest design…read moreessentials shampoo/conditioning treatments,etc. This is my go to beauty supply!! Also all the employees are friendly & the parking lot isn't cramped

I worked here for about a month, In my orientation, I was told that there is "Communication…read moreissues". with there being Koreans and owned by Hispanics I understood that but was Okay with taking the job. It started well I was learning new things everyone was kind to me. Then one day a little girl and her father came up to me asking me for a product the women that was training me tried talking over me but I ended up showing them exactly where the product was. The little girl said weave but I knew she meant braiding crochet hair. I showed her and her father to both places and was Thanked by them. She (My coworker) was upset at me because I didn't let her show the customers where the product was and didn't allow them man to take time to show her a photo of it. I Stood my ground she got upset and since then it went into a downfall. She was ranting about it to customers because she was "bored" The owner and manager heard it and didn't say anything about it. After the manager wanted to explain that my attitude was bad and "Negative" When a flower doesn't bloom do you blame the flower or the environment? That I was late (Which I take accountability for I told him I didn't have transportation some days) He replied wasn't his problem. daily feeling ran over. Not feeling understood but trying to understand others & was on being called A dumbass and b**ch in Spanish like I couldn't understand by the owner(s) & their daughter. I kissed a lot of people's butts while working here. He says the younger generation is the problem when there are older people rude & stuck in their ways.

It's a nice store. I was greeted when I walked in. The girls behind the counter were so busy…read morechitchatting that I stood in line for a few minutes before they offered to ring me out. I also don't think it's professional for the workers to wear bonnets and house shoes. You're at work. Please dress like it. The store is too nice for that to be their reputation.

It has multiple colors of braiding styles of hair and I love the discount you can get if you join…read morethe rewards program. Most of the staff is friendly but you have to search for someone to help you. I only buy my hair from there now. I've also purchased my lashes from there too. They have multiple choices of those too.