Ate here once. Veggies were bland. Chicken leg was stale and not juicy at all, piri sauce was…read moreincredibly salty, I couldn't use it even after forcing myself to continue. (Apparently the bag of sauce wasn't mixed properly before they opened it and portioned into bottles, so the flavor wasn't evenly distributed.)
After watching more closely of how the staff and upper management worked, I stopped eating here all together, was just too scared, sorry.
It's only slightly cleaner than their other location, probably because they have more spare time as they are not as busy, yet their health inspection scores are still low.
Watching them clean, I've seen their staff be careless with their spray bottles and when I point out that a lot of their cleaning solution is landing straight on the food, they laugh and say it's safe because it's non-toxic and continue spraying the food as they clean structural surfaces. I guess it's part of their flavoring lol
Barely anyone washes their hands, too much in a hurry to complete orders, they touch everything, and most don't bother using gloves because they're so low quality that they rip easily and they're concerned with wasting money.
What tares my heart apart is how this franchise uses millions of small plastic bags everyday to separate individual single customer portions of all their food, then throw the plastic out after each use to stay hygienic, since plastic cannot be recycled. It's an incredible waste of material. Very outdated. Makes me feel like there's no point in recycling at home, when industries are allowed to produce this much non-recyclable garbage.
Lower management are overwhelmed and undermine eachother, so the decisions of one shift screw up the next lol (Food poisoning confirmed right before the corona pandemic was official, so no one noticed that their symptoms was just food poisoning from staff here forgetting cooked chicken left on their counter for about 8 hours, then the next shift came and packaged it for consumption). Upper management cannot be bothered and seem swamped with work behind the scenes (paper work). They just don't reinforce anything, they have no qualifications or are interested in learning any, they just want to carry on the next day. They're desperate, and it seems like the franchise head office offer no kind of administrative assistance, or maybe they do but they just can't afford it, so they're on their own. Feels like they're trying hard to hide mistakes to avoid having another location shut down again. Outside rumors the entire franchise itself is dying, which is easy to assume is true when looking here.
Chicken that's been cooked in a rotisserie oven, stored in an open heated container as it cools down a little for an hour, then reheated on the grill... just doesn't taste good compared to the real stuff I'm use to. I've had microwaved left over Costco roasted chicken better than this at home... so this is sad and really confusing. Wait, let me be honest here lol I've never liked any of the chicken from any St-Hubert location over the past 30 years lol It's always dry all the way through. This is just convenient cafeteria fast food, which is overly priced since it's quality doesn't beat depanneurs. I think this is a taste you have to be groomed into enjoying... or like those parents who start toddlers off with bland food, and never introduce them to much seasoning as they grow up.