Good therapists. Appointments are often way too short. I really got tired of the lack of…read moreinteraction with therapist and patient and the high copay every visit. Didn't feel like there was really a dedication to the client.

My guy was Tom and he was great. They don't rush you and take time to help you. I went to another…read moreplace and it's rush rush and I'm out the door.

Don't know why this isn't 5 stars. Everyone from front desk to back and all Doctors and Doctors…read moreAssistant are more than helpful to the point that you feel like the sick Uncle and your family taking care of you

I am scheduled for an ultrasound guided procedure on my shoulder. I met with a PA named Cori. She…read morenever looked me in the eye. She spoke only to her med assistant who did her typing. I had to repeatedly ask her to clarify what she was telling me. I did not receive any printed information on preparing for this procedure or what to expect or even if I could drive home on my own. In addition, she chastised me when I told her my pain level. Why ask that question if you don't take patients seriously. So I did what healthcare professionals tell us NOT to do, I had to look the information up on the internet. turns out that I do need a driver and a day off work which I did not prepare for. Sad when AI is your only hope. I have been with Excelsior for years and years. The changes that have been made in procedure and healthcare "professionals" are not an improvement for patients. I guess we all have to live with progress now that excelsior is a huge conglomerate and not patient centered. PS c Cori is not the only PA at excelsior who could take lessons from the frontline staff who are kind and respectful. Needless to say I am verry concerned about going through with the procedure.

I have just come home from a week stay at Wesley rehab. I…read morehad excellent care. The food was unbelievably good..home made soups! Staff were kind and helpful. PT Ot So nice!!! I am not easy to please and I was pleased. Highly reccommend Wesley rehab. All private rooms..5 stars

Food is dismal at best.They tried to tell me I could not leave.They have no right to do that but…read moremany elderly people are easily bullied.My spouse was in the building but they carefully avoided trying this non sense on him.They do not clean pt equipment between patients and discourage patients from walking in the halle.

This place is filthy. It smells like urine. My grandma needed to be changed out of the adult…read morediaper, somebody was told, and nobody came for an hour. The person that finally did it was rough. There's huge cracks around the area where they wheel people in. There's a wall railing that's not properly screwed in. The table they gave my grandma was rough enough around the edges that if she had moved her hand or arms wrong she would have scraped herself. That table also adjusted if you so much as touched it. We forgot something when we had her discharged and when I went to pick that stuff up the next morning, the lady at the front desk didn't even know she was gone. I grabbed the stuff out of her room and the bed was exactly as we left it. I would share pictures of the filth if I could share pictures on this review. The area outside is trashy. They also kept it at a boiling 78 degrees. My grandma who is always cold was complaining of being to hot. Mobody mans the 2nd floor desk in the evening. Nobody did any rehab assessments while we were there (we were there for 6 1/2 hours).

Not sure how this place is even approved to be operating…read more Old and broken furniture. Cracked and unlevel floors. Staff that is argumentative. I would give this place a zero stars.

Shannon has been working with my 2 year old son for about a year now and is absolutely amazing! My…read moreson had a lot of issues with ear infections and his hearing suffered because of it which put him behind on his speech. He LOVES Ms. Shannon so much, running to her with the biggest smile and hug every time he sees her. He went from not being able to say mama/dada to saying sentences and working through his frustrations by communicating instead of being physical thanks to her. She is great at communicating his progress and things we should be working on at home. I wish I would have found her sooner for my older son.

We highly recommend Shannon to anyone who is in need of a speech therapist. Our son is 19 years old…read moreand has Fragile X Syndrome and Autism. He has a difficult time transitioning to new tasks and Fragile X causes his speech to sound muffled and difficult to understand. Shannon was professional, efficient, and effective. She used a variety of methods to help him transition into each therapy session and he responded to her and cooperated without any bad behaviors. Also, his communication skills improved. He started to answer questions using complete sentences, used more than one to two word answers, and his speech was clearer. As parents, she was wonderful to work with and helped us find ways to assist him in communicating. Wish we could give her more than just the five stars!

Its been a number if years but i have to say the aids and everyone did great with my mom. Dr Love…read more...great...Alonzo an aid incredible. PTs kind ...animals running around like home...a nice touch.

We had to place our mother at Beechwood Continuing Care 12/2019 and 3 months later the nation faced…read morethe unthinkable... The Covid-19 Pandemic. I will never forget the night on March 19, 2020. I had to say goodbye to my mother, who we saw & cared for Everyday. This was the Beginning of the End. Throughout the pandemic we FaceTimed. Then there were scheduled 1/2hr door visits. I wondered why the staff was bringing my mother to the door visit by wheelchair. My mother walked with her walker, she even got into my 3 row SUV. I insisted on seeing if my mother could walk, sadly she could not. Door visits and FaceTime calls were getting more difficult. I began to see the fast decline. My mother was constantly confined & isolated in her room (bc of positive Covid cases) with no stimulation or socialization. She never got Covid. By the time I finally got inside for an indoor visit she didn't know me. She knew we were her daughters because we had to tell her, but she didn't know our names. Then we were allowed 2 designated caregivers. By then, my mother barley opened her eyes. We took her on an out pass (which was difficult because she's now confined to a wheelchair) for a makeover. I took over doing all of her laundry again. Cleaned her room (it was awful), bought new bedding and tried to get things back to "our way". Eventually we had to start feeding her homemade meals that we brought each day. Then we began to purée her food because I noticed she was pocketing her food and struggled to swallow. Then I began to notice she couldn't drink out of a cup or through a straw. Beside myself, after a long weekend at Beechwood I made a call Monday morning reaching out for help to teach me ways to get my mother to drink. DID I MENTION THAT EVERY-TIME THERE WAS AN ISSUE IT TOOK US DAUGHTERS TO NOTICE, TO REPORT IT TO THE SOCIAL WORKER OR VISITING NURSE. So now I finally get a call after reaching out for help that my mother has aspirating pneumonia and a nodule on her lung (they scrambled and ran tests the day after I made the call). So now they finally tell me about "thickened liquids" which I never knew of. My mother should've been on the thickened liquids the day she went on puréed food. BEECHWOOD HAD DROPPED THE BALL SO MANY TIMES, ITS DISGUSTING! Now at least 31/2weeks go by and I hear from No One. I wanted to have my mother evaluated by hospice but was convinced by Rose the social worker that if I did that I would lose the visiting nurse from IH and that keeping her would be better at this point. So I listened. I filled in for my sister on Friday 4/30 (we went every night) because they have a "fill in" LPN from different floors because the full time day LPN and night LPN need time off so it was important to be at Beechwood especially those nights. My mother ate the puréed meal I prepared but I couldn't get her to drink my thickened liquids. I got her washed up and settled in. I expressed my concerns to the LPN on duty, my mothers breathing was like a loud rattle (I took a video and showed the LPN). I even asked to stay. She said "I got you, I'll look in on her" and then told me she got her to drink a bottle of water and glass of milk that day. I said no, no.... Thickened Liquids Only. The LPN indicated that it didn't say that on her care sheet, she even showed me, then she made notes. I left feeling uneasy. I called around 10:15 to check on my mother which I never had to do. The LPN said there are NO CONCERNS FOR BETTY, I gave her a glass of puréed OJ and put her to bed at 9:30 so there are NO CONCERNS. I received a phone call at 7:15AM telling me my mother passed away. The phone call that I made Friday night could've been handled so differently. All the LPN had to do was put me on hold to check in on my mom. They claim she died peacefully in her sleep. My struggled with her breathing, she was filled with fluid and she was all alone. I'm heartbroken DO NOT PUT YOUR LOVED ONE IN THIS FACILITY. All you get is lip service from everyone. The staff are lazy & incompetent. Okay

I cannot recommend The Speech Path enough! Jill has been incredible to work with. I've been so…read moreimpressed with how closely she follows my kid's progress and tailors her recommendations to my child's interests and learning style. My daughter has gained confidence in speech and has enjoyed herself too. I feel empowered to use great strategies in our daily life, so I'm not inadvertently discouraging my little one. Jill was also very kind and communicative, in scheduling and about my child's needs. Thank you Jill!

From the owner: The Speech Path stands out by offering personalized,…read morefamily-centered care tailored to each child’s unique communication needs. Founded by Jillian Lenhard, MSEd, CCC-SLP/L, TSSLD, our practice combines extensive expertise with a warm, supportive environment that helps children feel comfortable and confident. Located in the heart of Williamsville, NY, and easily accessible from major routes, we focus on building strong relationships with families to create a collaborative approach to therapy. Our commitment to evidence-based practices ensures every session is effective and goal-oriented. With a passion for empowering children, The Speech Path provides an exceptional, individualized therapy experience that helps children thrive.