I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

We had a very bad infestation of wasps and so I tried to call my pest company and couldn't get a…read morehold of them. Their number was either busy all the time or it said it was disconnected. So I looked up on Yelp and lo and behold there was a company called Pinnacle Pest Defense. So I called them up and asked if we could have them come out and get rid of the wasps. We were driving back to Texas after a long drive, and have the movers coming on Thursday. This was a Monday that I called and Barbara answered and didn't think they could get anyone out on Tuesday, so she said they can come on Wednesday at like 3pm. I said that works. But then she called back and moved some stuff around so they could come out on Tuesday at 9-10am. I said that is fantastic. What great phone service this company has. Barbara was so pleasant and answered the phone right away. So today Chris came out to do our wasps. And he was just so wonderful and polite and knew his pest stuff! So we decided to go with them for pest control since I wasn't very happy with our old service. Chris spent time getting rid of like 16 wasp nests all over the eves and light fixtures from our home. Chris was just the nicest guy and we were so happy with his service. I want him to be the one that always comes out to our house. The other pest company sends someone different every time and it is hard to work with them like that. This way it is like having the same Gardner and he knows your property. I told Chris I was so happy with his service that I am going to tell my daughter to also go with Pinnacle. And even get my next door neighbor to also go with him. Thank you so much and I think he said what the price was and it is much better than the other company that won't be coming out to our home anymore. I am cancelling them right now. Thanks again Chris. You were a pure delight to meet.

They are very professional both on the office personnel who handle the appointments and the…read moretechnical people who complete the work. Very happy with them every time they have done work for us.

Tyler from Bug King came out quickly and treated both the inside and outside of my house. He was…read moreprofessional, thorough, and took the time to make sure we were fully taken care of. Communication was great, scheduling was instant, and the bugs are gone! I'm really glad I found a local pest control company that feels trustworthy and knowledgeable. Highly recommend Bug King.

From the owner: Veteran owned, local, spiders, ants, bird exclusions, rodent removal, rodent exclusions, bees,…read morewasps, ticks, fleas, centipedes, mosquitoes, termite, termite inspections, rats, mice, squirrels, scorpions, roaches, mites, weeds, web worms, white grubs, fertilizer

Nice guy Eddie Alberto came out to help me with my mice. Put the bait down and told me what he was…read moredoing and where he was putting it. Friendly and helpful. EXCELLENT price too. Best in town.

The owner Scott showed up at my door. I had a good first impression of him. He greeted me,…read moreintroduced himself, and shook my hand. He's a super nice laid-back guy. I hired him due to an ant problem. He explained his process & the chemicals he was going to be using. He found the nest in the soffit & they began coming out & falling to the ground. He appeared to do a very thorough job. When done, he explained his guarantee & to call if the problem continues. When leaving, he thanked me for my business & shook my hand again. I will be using him again.

I have used their services for years they are always on time and very professional. They have taken…read morecare of everything from an ant problem to an elephant problem. I recommend Big M.

These guy's are the best when it comes to Pest Control. Chuck and George along with their team have…read morebeen taking care of my Homes & Business for over10 years now. They listen to what you are having problems with explain ways to take care of it and you make the call. They don't try to push or sell you a bunch of junk that may work and may not. They are Honest, Respectful, and very Family Orientated. I have them come out and spray every 90 days, and if I'm not home I leave George a key. That's how much I trust these guy's. Now days when someone works that hard to do Honest work , on time and for a fare price. They need to be recognized. Thanks guy's.

Jacob Johnson is an exceptional worker, he not only explains what he does, the results show that he…read moreknow his stuff. He is so friendly and utmost professional. thank you Jacob

Strangely, all my prior reviews for this business going back to 2017 have diappeared. I'm not very…read morehappy with that. Having said that, this review is focused on our most recent service on 2/25/2026. Renzo (Lorenzo Prude did an excellent job within the somewhat odd changes in business practices concerning prior notification on the date and the time window a technician is scheduled to service our property (hence the loss of one star). We noticed this during our prior service on 12/29/2025 and was told those coukd be supplied on request. So I requested. From email correspondence with Bulwark on 12/29/2025 "I have updated your account. Moving forward when we schedule an appointment for you we will have a time window given to you. However in practice this far this was lip service by Bulwark. We've had multiple prior issues with lip service with Bulwark which is why I'm not happy all my prior reviews have disappeared. This service again gave poor notice despite what can be seen. Here's email correspondence with Bulwark on 2/24/2026. Bulwark "We have removed windows with all our services, and our service pros text or call when they are about 30 minutes prior to arrival. However if you would like a window we will make sure that is noted on your account moving forward." My response "Yes I would like a window" We will see what transpires on and before our next scheduled service. If this simple service can't be provided (as was done previously and changed without any notification to us) I'm serious about taking mying term business elsewhere. There's plenty of competitors in sunny San Antonio for this to be a more chronic issue beyond what's already started.

John Dwyer Jr. came and gave us a great explanation of our ant problem. He was quick and pleasant!…read moreHe even replaced the glue traps in our garage for us (with a garage gym this is superior service). Great job overall!

James came to my home yesterday and as always very nice, professional and did an awesome job!…read moreThank you James and Bulwark! Kat Bailey

Great Company, I've been with them for over 20 years. They are punctual, professional and…read moreknowledgeable.

My husband and I have used Gold Star Exterminators for over twenty years. They do great work, have…read moregood customer service, and their prices are reasonable. I highly recommend them and have done so with family, friends and neighbors.