Bug Master Pest Control is dependable, professional, and thorough. They respond quickly, explain…read moretreatments clearly, and deliver lasting results. With fair pricing and excellent service, they're a trusted choice for keeping Tampa Bay homes and businesses pest-free.

Just had my first service done and was very pleased, but more importantly, I wanted to comment on…read morethe professionalism of the company's management. I had won a year's worth of service at a Relay for Life fundraiser where local companies donate their services so participants buy up raffles in hopes of winning one of them. When I mailed it in with my information and address, I got a call from the owner who wanted to know more about the certificate because he'd never seen it. The individual who had offered this donation and signed the certificate was no longer working for the company. Rather than saying I'm the owner and didn't approve this, he said that it wasn't my fault and he'd honor the prize. Service was scheduled for them to come 3 days later and the technician arrived right at the start of a 2 hour window. As a business owner myself, that speaks to the integrity and professionalism of the business. Kudos Pete. And thank you. You have a customer for life who will refer others to you.

Dion is the best! He provides an exceptional service and I can always be assured that I won't be…read moreseeing any bugs in my home! He is great at communication and offering suggestions as well. Grateful to have him servicing my home annd yard and keeping it bug free!

Scott did an excellent job meeting our home's needs for pest control. These guys go above and…read morebeyond. I have recommended them to family and friends.

Updating this review due to the damage they caused to my personal property. I have spoke. To Jeff,…read morethe office manager several times who claims he has asked the owner to resolve this problem but after 3 months the owner still hasn't contacted me now has Jeff called me back. I would not recommend them anymore due to vandalism and terrible customer service. I am attaching picture of a worker who helped himself to the gas blower in my garage and then flooded out the engine and simply put it back. I also caught them on video breaking a wooden bench rocker. Instead of doing the right thing, the professional thing by telling me they broke it they just left it in a pile with no mention. Just trash people and trash company. Update to comments about bogus trip charges there weren't conveyed to me at the the time or service. Haha. Laughable. You can't add a bunch of charges to a bill after you go to a house, break my personal belongings and then get called out publicly with receipts. Hope any of you prospective customers take note on the unprofessionalism of this company. Another lie by the company. No one told me anything about these surprise charges before the service was rendered. This is the first time I'm hearing this as Jeff never told me about these during any of our multiple conversations on the phone. I'm adding screenshots of all the emails I have sent to their office asking to be compensated for the personal items they broke and never told me about. Let's see if Brantley P. offers to show any proof of what they claim.

I started a Yelp project to get prices for having my 750 sq ft condo sprayed for pests. Yelp sent…read moremy project details to 4 reputable pest control companies. Brantley Termite & Pest Control is the ONLY company that answered my question! Of the others, one wanted a phone interview before a home inspection, one wanted a home inspection with free estimates, and one did not respond at all. All I wanted was to do some comparison shopping without investing a lot of my time on interviews and inspections! Spraying depends on the square footage of the condo. I don't understand why I couldn't get quotes. Brantley answered my question without insisting on interviews and home consultations. At this point, I don't care if their price is competitive or not, because Brantley is not trying to waste my valuable time.

Best pest control around. Dave is so thorough and detailed. Also I like that this is a family…read morebusiness. Friendly and caring. Good value for your money.

We are the Stewart's and moved to a Senior Park in Pinellas County Florida from central NY in 2012…read more We had no idea all the different kinds of bugs we would see. Our first encounter was seeing fairly large bugs running across the floor. My wife screamed and said "WE'RE OUT OF HERE!". I quickly call my friend who lives in the same park and he suggested to call Dave Sr. owner of "Bug Out" and gave me the number. I called and explained the problem and he immediately came out and identified them as Palmetto Bugs and quickly treated our house. He said it might take a few days but if we continued to see them call and he would come right back. My wife insisted that after one days she saw another. So to keep her happy I called and he came right back out and did another treatment. Then they were all gone and have been ever since. Recently we encounter very tiny bugs on the counter top so we called "Bug Out" and they came right out. Dave identified these as German Cockroaches and explained their origin and reproductive habits. Also they might have been brought in on some of the leafy vegetable we bought. Anyways he treated and baited with precision and now they are all gone. I don't normally write reviews but after recently receiving a flyer from a Big Brand Name bug company franchise operator making goofy statements about their service it inspired me to do so. Remember, anyone can buy a franchise if they have the money whether they personally are any good or not. The name may have a reputation but the operator doesn't. Dave Sr. explained that "Bug Out" is a family owned and operated business. We have now been loyal customers for well over 10 years. They have constantly expanded over the years but still kept the personal family touch and always take the time to answer any questions we might have in full detail. I can not say enough good things about Dave Sr., his son Dave Jr. and their whole "Bug Out" team. They are truly knowledgeable professionals in every aspect. They cherish their family and business as well as all the customers they serve. So if you do not have them, YOU SHOULD! If I could give them a "10" star review I would but unfortunately the rating only goes to "5", so "5" IT IS FOR CERTAIN ! My nickname is "BUFF", so at the age of 77 when I walk fast neighbors yell, "GO BUFF"!

We contacted Tampa Bay Pest Pros and they were very responsive to our needs. Brian explained the…read moreservice and was able to send someone out within 48 hours. Their prices are comparable to other businesses that arent as responsive. Everyone was courteous and on time which is always helpful. We've setup a quarterly service.

Brian and his crew were fast, professional, and reasonably priced. Brian took the time to explain…read morethe best course of treatment to me and outline where my prior provider had fallen short. It was less than 24 hours from when we first spoke to when the job was completed. It's nice to see that some companies still know how to treat customers... thanks so much Brian!

If one of your criteria is selecting a vendor with great customer service, this is the place for…read moreyou. I spoke with John and asked if he serviced my area (south pasadena) and what I had found in my townhome. (1 bug) After our conversation I sent him a picture and he walked me through on what it was and what to do. Now mind you I'm not even his customer yet but he went above and beyond in helping me. Thats what I consider great customer service. I know if and when I need this service, he will be the one I'll be calling.

I wasn't sure if I needed service for kitchen fleas so I sent Liberty a message. John called back…read moreand was generous with his time in taking me through a list of steps I needed to take, as well as how to prevent the issue. Super helpful. Thanks John! Five stars.

Today was our quarterly Swat service! We were very glad to see that our service tech was again…read moreSinisa. He provided us with information and treatment about a pest question. He always listens to any questions we have and provides solutions along with information about our concerns. Swat is a quality company with quality service techs like Sinisa! Thank you, C. McComb Seminole, FL.

Our place in Clearwater is serviced by S E, for the past couple of years, and they are very…read moreefficient. Trevor, their service technician, is prompt and is very knowledgeable about his trade, and I always request him...

Absolutely we have been using them for almost 7 years and they're great. Very reliable and whatever…read morethey use does the job and we're very please with the Company.

Tim, the owner is a super nice guy. Thorough and kicks the crap out of bugs! Highly recommend!read more