Extremely unhappy about paying more than $500 for an hour cleaning job on my 30' powerboat. Divers…read moredidn't show up on day they said they would I was in pinch due to a scheduled survey. When they came the next day, quoted $585 because it was extra dirty but then reduced to $535. Either way, it was an hour of work for two divers and I'd previous paid them $150ish for similar levels of cleaning. Then invoice did't reflect discount and agent didn't send PDF report she said she would. Better services out there. Feel pretty scammed (although they did tell me price before starting job),

Very professional boat hull cleaning service and zinc replacement. Transparent pricing. Fast…read morescheduling.

I've been diving with The Deep Ocean Explore Store for the last two months, and I can honestly say…read morethis shop has completely changed my diving journey. From the very beginning, the team here helped me with everything -- gear rentals, certifications, dive planning, skill progression, and even opportunities to join dives purely to gain more knowledge and experience in Monterey's challenging conditions. They even organized an expedition to Catalina, which turned out to be one of the most beneficial and unforgettable diving experiences I've had so far. What really sets this place apart is the dive masters. No matter what question you have -- even if you accidentally ask the same one a few times -- they walk you through it with patience, clarity, and zero judgment. Their goal isn't just to get you certified; it's to help you become a confident, capable, and safe diver. The environment here is incredibly welcoming and community-driven. In just two months, I've seen everything from 10-year-olds getting their first certification to 30-year veteran divers calling this shop their home base. It's rare to find a place where beginners and seasoned divers feel equally supported, but this shop nails it. Whether you're looking to get certified, expand your knowledge, rent reliable gear, or join a safe and genuine dive community, this is the shop you want behind you. They care, they teach well, and they make every dive count. If you're on the fence, take this as your sign--go with The Deep Ocean Explore Store. Your future dives will thank you.

Completely inattentive sales(?)person. Would have purchased something but we were totally ignored…read more We were looking for two snorkeling sets and a wet suit and reef safe sunscreen. Could have been a decent transaction if anyone had even greeted us.

This review is for anyone looking for scuba diving training (first timer? general refresher after a…read morefew years? looking for Advanced certs?). My wife and I got Open Water Certified a few years ago, and it was a great experience. There were a couple pool sessions with gear plus a weekend down in Monterey with the dreamy kelp forests. I also did an Advanced Diver Course last year w Original Oaktown which had a NitrOx component. It consisted of more top notch diving in Monterey, including low vis navigation, night diving, and a deep dive to 100'. I can't recommend Aaron highly enough. He has been diving for decades in Northern California and knows everything. He cares so much about his students' proficiency, safety, and confidence in the water. He is training his students to be independent divers. He also has tons of helpful risk management and dive safe know-how that you will pick up.

Oh my! What a wonderful experience! I am 69 and love the water but have never had the time to learn…read moreto scuba. Aaron was so patient, encouraging and welcoming! He is so experienced and I felt so safe with him! We dove this past weekend in Monterey and it has to have been one of the most meaningful experiences in my life! Thank you! I will be continuing!

I wish I could give negative stars…read more I purchased two flyboarding sessions. After receiving confirmation on yelp, I received no additional details on the appointment. Prior to the appointment, I contacted the booking agency Peek Pro who was able to tell me where to meet on the day of the appointment (Jack London Aquatic Center). When I arrived at the aquatic center, no one from Xtreme Xcursions was there. I tried calling them at this time (and throughout the week) and never once did they answer or return my call. I feel completely robbed. I have never felt so disrespected :/ EDIT: I got a refund, still does not fully compensate me for how I was treated...

Xtreme Xcursions is run by Alex who has fantastic customer service! If you are looking to kayak,…read moresail, paddle board, kite surf, mountain bike, or fly board in San Francisco they offer all of these services. My personal favorite activity on the bay is paddle boarding or kayaking (highly highly recommend Stand Up Paddleboarding or SUP if you have never tried it!) Sailing on the bay is also one of the absolute best ways to wind down and enjoy the sunshine! I have been wanting to try kite boarding (and when I do Xtreme Xcursions will be the place I go)! Now to just find time to get in those lessons :) Be sure to check out their website for a 10% off coupon when you sign up for their newsletter. xoxo

This negative review is the result of the poor customer service provided by Hollis. In the last…read moretwo years, I have spent several thousand dollars on Hollis equipment because my local dive shop carries their line very heavily. I think the manufacturing and design of Hollis equipment is outstanding. But beware if you need Hollis to provide any service. You will disappear into the back hole of "we have your money, now go away and shut up." Shame on you, Hollis! In the last two years, I have purchased a BTR500 drysuit, a 500SE DC7 regulator setup, a 150LX DC7 regulator setup, F1 fins, an M4 mask, and an HTS 2 Buoyancy Compensator. I am a walking/swimming advertisement for Hollis equipment. But when my dive shop ordered a $65 yoke-to-DIN conversion kit (THREE MONTHS AGO), my money disappeared into that black hole of poor customer service. The dive shop tells me, "That's Hollis, it takes them forever." When I ask them to follow up, they tell me, "We have, they don't answer." So I contacted them myself. No response. Not even a "we have forwarded your e-mail to the proper department" e-mail. JUST SILENCE. Hollis is building a reputation for poor customer service. I can only hope that this review will accomplish two things: People will stay away from Hollis until they improve, and Hollis will get the message. Hollis, get your act together and start placing an emphasis on customer service.

From the owner: Dependable and innovative technical diving equipment for your personal exploration needs.read more

No place like Sea Trek!…read more For 43 years and multiple generations these guys Just want you to have fun, connect to the bay and its wildlife, and learn new things - to feel good about being outdoors while caring about it! I love them forever and glad I have paddled and been part of it over the years. Sea Trek has the mission (and is driven) like a non-profit while at the same time they are trying to continue to take care of their families and all their employees and run a great business for everyone to enjoy and benefit from. When you paddle with them you help protect the bay. A Great success story!

A gem of a business in Sausalito!…read more Free parking by the Bay Model museum. Rates are fair and I love that they have a frequent paddler's pass that gives you discounted hourly rates. I rented the single kayak and it includes a life jacket, and the use of a dry bag. The kayak and gear were all in good condition. All the employees were friendly, knowledgeable, and efficient. You can't beat the views from the water! If you haven't already, you gotta check out Sea Trek!

Every one was chill. The deck hands were very accommodating. The fish weren't favoring my line, but…read moreit was cool

I've been out twice with the Sundance to catch salmon outside the bay. The boat leaves at 5:30…read moresharp and stays out until the limit of 2*6 was caught each time. The first time we were out 10 hours, the second about 5. The boat takes six fishermen and a crew of two. Captain CJ knows his stuff. Took us through 10ft swells outside the gate (the potato patch they call it) with the boat pitching nearly 90 degrees. Quite the ride on a rough day. All gear and bait are included and two 2lb sinkers. The sinkers drop when you hook the fish, and cost $7 each when you need more So I used 8 and paid $42 extra for six. No problem, but something to be prepared for. The mate and captain keep the rods baited and the boat trolling. Everyone gets great action. One guy pulled in a 24 lb salmon. Last trip I caught three keepers and two small ones we tossed back. Guys also caught five good sized mackerels also, which weren't counted as part of the 12 limit, so we wound up with three each. Everyone gets to pick their best two if they're over the limit and unlucky guys split the rest. The mate will fillet anything and you can keep any of it you want. Get a one-day fishing license for $17 at a bait shop before you go. $250 for the day. Parking passes inside at the business at the end of the road, the Sundance is on the second dock from the end. A great way to spend a day. Call months in advance - they book up fast. There's catch counts on the web page so you can see all the boats and how they're doing.