The employees are very knowledgeable and willing to assist you…read more This store is 100 times better than Lowe's or Home Depot. They have a great selection and they come to you to see if you need assistance. Some items they may have to order but it is worth it. They will even cut the composit decking boards for you. This is the only store in the area that I found that will cut them. This is the place to shop for your lumber.

You get what you pay for. Good selection of products. Knowledgeable staff that supported us through…read moreour project.

The people here are fantastic. I can't say enough good things about them. My first experience here…read morewas a year ago when I lived to the island. The military movers destroyed my washing machine and I was able to get a new one in no time at a great price. They helped me load it into my truck and I was on my way. Today was my second time visiting the store and again, I was blown away by the service and gratitude. My dryer died on me and I was in a real bind with sick kids at home trying to get through this COVID business. I was more than taken care of and I couldn't me more appreciative. Thank you so much; you made my family's day! And what's more...no more laundromat!

This store is a perfect example of why locally run places are so important in a community. We were…read moreon a mission to find a good capacity refrigerator this weekend. We tried the nex and Home Depot first, only to be told they have zero stock, and HD could not deliver for at least a week, up to three! Since we really wanted it soon, we left. We stopped in for our first time at the new location of the Sears hometown store, and immediately noticed the selection, while the display was a little smaller than HD, actually had stock available. We chose a great one, almost identical to the one we wanted at HD that wasn't available, for $200+ less!! In addition, they were able to deliver in a day's time. Speaking to the sales associate / manager was a pleasure, she was informative and helpful while also leaving us in privacy to make decisions. We chose to pick our new fridge up after borrowing a truck. As soon as we pulled up in the truck, Nicole, the manager brought our purchase right outside to us (new in the box) and helped load it right onto our truck herself!. Amazing service! Thanks Oak Harbor Sears!!

Wanted a specific grade of paint I got some song & dance then they up-saled me on the opposite of…read morewhat I wanted, they screwed me good on the price but in the long run they lose because I will NEVER go back to a Sherwin Williams store for anything. People need to realize Nordstroms motto of success, "the customer is always right". I should of walked out when they told me the price, avoid this place like the plague

An excellent, knowledgeable staff that emphasizes customer service. I am always impressed at the…read moreway they make everyone feel important, not just the professional painters. I am a retired painter. I only use this store.

Great selection of synthetic deck materials. They will deliver but do not cut to length…read more If you are building a deck, check them out for ideas and colors. It is worth a trip.

Local business right in the heart of Marysville. I was looking for a wide variety of Trex and other…read morecomposite deck products and Parr had fantastic examples of several different colors from 3 different companies. The price was amazing, about 20% cheaper than the big box stores and they were able to delivered my order about 2 weeks sooner than any other retailer. Highly recommended and if you're in the market for anything composite deck related, I highly suggest you start here first, either online or in store.

Had to come back and visit my favorite store in Arlington…read more Re arranged a bit, but still one of the hardware stores I've ever been on.

Customer service techniques! I was going to purchase a little vase and it had two stems of plastic…read moreflowers in it, and this store was gonna charge me for those flowers, and the lady appeared very disgusted when I asked her if they were charging me for the flowers! She then walked away without saying a word and took the two stems of fake flowers to another vase!

Built a house in the San Juan Islands, and from the start to finish working with Robert the owner…read moreat the time and Nathan and James was an incredible experience. From the moment you walk into Sound Cedar, the smell alone of the fresh cedar is incredible. I checked everywhere and we used them for a lot of decking fasteners and naughty pine tongue and groove. We also got Cedar tongue and groove from them. Prices were excellent but again the customer service was fantastic. It is the most organized facility I've ever seen. In fact, picking up the materials with their forklift crew loading it onto the ladder rack of my pick up truck was so impressive. I took photos. Nathan had recommended an excellent installer for our deck and I cannot tell you how wonderful Felipe and. And Fernando were with the install. Once again, I checked many different places to buy the material. Sound Cedar was the best and exceptional quality but once again it's the best customer service I've ever experienced and I was the general contractor on this build of a home and a detached garage. I should've left a review a long time ago. I just noticed somebody had given one star reviews and there's no way in the world. They deserve that this place is exceptional. You've gotta go there. We bought a really nice Japanese trellis made out of cedar from them and they've got a really good selection. Line of barbecues to include the green egg we're thinking about. The custom Cedar furniture they have there is awesome as well and built for big guys like me!

Great prices, great crew, great product, excellent deliveries. Well-stocked inventory.read more

I've found the employees helpful and their stock (place is much larger/deeper than it looks from…read morethe parking lot) is extensive, including lots of things I've never seen stocked in a hardware store. I wish I'd discovered the place sooner.

Rebecca and Biker Bob are the best. It is so great to have a small local store that has most of…read morethe things I need. Yes, I can go up the road and maybe get a slightly better deal but they are very local to me and always friendly and helpful. I've gotten a lot of little things (door springs, hooks, crab fishing stuff) since I moved here a year ago and it is so fun to visit. Also, Bob did a bunch of custom screens for our house promptly and at a reasonable price. Great store!

Horrible customer service. Ive been trying to place an order and have had sever issues with their…read morewebsite

We have a motorhome with an entry carpet that contours around our dash and seats. We needed to…read morereplace it because it was worn out. We brought our old carpet to the Flooring Outlet. We met Darrell who took us to the back to look at remnants. We chose a nice remnant and told them we needed it to be cut, shaped, bound and a rubber backing applied. It only took a few days and they were finished. They did such a great job! Our new carpet was nicer than the old one, and it even fit better! They did a great job at a very reasonable price and fast turnaround. Highly recommend!