We rented a home from this company for three years in a beautiful gated community. It was a…read morepleasure to call this place home. Any problem that came up were handled quickly and efficiently. Yearly inspection were done, and we always passed with flying colors. We were always complimented on the cleanliness and up keep of the property. Upon moving out it was a breeze with RPM. I believe if you maintain a home properly move out will be easier. A move out list was given to us; move day came and went. Move out Inspection was done by RPM without any problems. My encounters with TC were always pleasurable as well as professional. We did our part which allowed them to do their part. Which leaves both parties happy and satisfied. Try renting from this company; you'll be glad you did.

My husband, daughter and I viewed a property on 2002 Smith Dr in Kennesaw and wow! We had a…read morehorrible experience. The driveway needs to be replaced before renting. The smell was absolutely horrid, my toddler cried and wanted to leave because of the stench and my husband couldn't even finish the tour! I cannot believe you all are allowing showings of the property with such a pungent odor and the driveway being the way that it is. After speaking with Tammy she informed us the driveway will not be repaired "...it's not in the budget..." for them to fix and the smell will not be eliminated until the property "...does not rent..." my family and I will be looking elsewhere. This house is 100% not ready to rent, especially not for the $1,400.

We had an outstanding experience working with Ashton Ernst Ballard of the Justin Landis Group…read morethroughout the sale of our property. After previously having difficulty selling our home, Ashton came in with a thoughtful, organized, and well-executed plan that immediately gave us confidence. Her professionalism, market knowledge, and strategic approach made all the difference in helping us successfully navigate a very challenging market. Ashton was consistently easy to communicate with, responsive, and proactive throughout the entire process. She kept us informed every step of the way and was always available to answer questions or provide guidance when needed. Her calm, solution-oriented approach helped make what could have been a very stressful experience feel manageable and smooth. We truly appreciated Ashton's dedication, attention to detail, and expertise, and we highly recommend her and the Justin Landis Group to anyone looking to buy or sell a home.

Working with Ashton was an absolute pleasure. Not sure there is anyone more creative and…read moreknowledgeable in Atlanta. Would recommend to anyone.

It's a long over due review for Bruce and his team - for helping me assess and sell a property in…read moreAugust 2023. I had a rental property that was poorly managed and was being up-charged for repairs due to the negligence of the property manager. I reached out to Bruce to help me assess the situation - whether I should pay for the fee, whether to move to another property manager or sell the property. Bruce recommended selling and helped me market and sell in a short amount of time. He and his team were efficient and demonstrated a high level of integrity throughout the process. I would highly recommend the team and will use their service again in the Atlanta area.

Sold our home is few days with multiple offers. My family can now relocate to new home in Sandy…read moreSprings realtor help find. Great service!

Ardent has managed the neighborhood I live in since the end of 2019, up until our HOA parted ways…read morewith them due to their acquisition in August/September of 2024. From what I understand, not only was it an absolute disaster trying to retrieve our neighborhoods information/money/etc, but this morning on October 29th, 2024, all owners received demand letters from "Fulton County" demanding we owe them special assessments/fees/interest and $50 for the demand letter. This "demand letter" also threatens a lien on my property, even though they no longer do business with us. On top of this, our property manager sent documents/private information to non board members in a zip file, allowing neighbors who have not been on the board to see all complaints/legal issues/etc that our neighborhood has worked through since the initial agreement with Ardent was put in place. As ex president of the neighborhood HOA, the level of professionalism they portrayed was absolutely despicable and I would highly recommend staying away from this disaster of a company. I will be reporting them to the BBB as well, due to fraudulence.

I lived in a condo managed by Ardent for 6 years. Never had a real issue until it was time to sell…read morebut wow did the problems start then. I had to request a closing letter with the final closing date. I request it on a Monday and pay for 5 day turn around, as I needed the letter for closing that Friday. I called once and was told that everything was fine and I could get an ETA the next day. Great. I called back again, the agent told me he has no idea why someone told me things are fine, their department doesn't even handle closing requests, and gave me another number to call. So I called the general number rather than the local number to talk to someone there. Because my request went at 12:19 rather than 12, it was considered the next day, so I was told I would not receive the closing letter until the following Monday...ok great. I asked them to cancel that letter (since I wasn't able to pay the difference and have them expedite that request) and then somehow magically, after they emailed me to confirm I wanted to cancel that request, I received the closing letter on Thursday...funny how that happened. Coincidentally, the closing agent decided to request a same day letter. Despite the instructions on the portal explicitly stating that requests can only be made by the seller and if anyone else is making the request written documentation must be provided, they still gave the closing agents the letter. Not a problem in this case but clearly willing to not follow their own rules. Now I'm dealing with an issue on them not closing my account. As closed before the end of April, I am not responsible for May dues. I emailed them to close the account as I could not find how to do this online, and received an email on May 2 asking for a closing letter. I send them this closing letter. I hear nothing back. I email 2 wlater asking for an update. I hear nothing back. A few days later I get my bill for June, billing me for June, May, and a May late fee. I call Ardent on May 16. A woman asks me to resend the closing letter. We confirm she receives it via email, and she claims she'll forward to her managers. Two days later I receive another email from Ardent asking for the closing letter. I reply that I am now sending them this information for the third time, and I want this account closed. End up calling them again on the 19th where they claim they do not have me in the system at all as an owner which...I don't even know what that means anymore. My coowner posts a review of the company on google reviews, and the company proceeds to lie and say they only received a request on May 18th and we are in the queue to close the account. Let's see if that happens finally!

On time, honest, great work. Fixed my door issue fast. Great communication, highly recommend!read more

Supervisor Technician (Charles) is phenomenal and very informative. I had a couple of maintenance…read morerequests during my move in orientation and he handled them immediately by resolving it himself. The home is equipped with additional features like a resident app to control door locks, HVAC, maintenance requests, rent payments; very convenient. The rent includes Water, Trash, Sewer & Spectrum. I scored my experience 3 stars bc I am spammed with a survey request for every single thing possible. The move in process was simple but overwhelming with so many texts and emails. It was impossible to keep up. The home was inspected for cleanliness prior to my move in but had drink/ food splatters on the baseboards and walls from previous tenants. The paint job was incredibly sloppy and unprofessional. It is obvious that they hire cheap/unlicensed contractors to clean and paint. ​

I found a great loft with these people... they def. know what they are talking about. I also go one…read moremonth free rent. Great company if your looking to save.

The three most important questions when hiring an agent: (1) What percentage of your listings do…read moreyou close before the end of your listing agreement? (2) What is the average amount of time between the published listing date and the closing date? (3) Of your closed sales, what is the average percentage difference between the asking price and the selling price? After substantial review and vetting of agents, we hired Karen Cannon. The result? We received multiple offers within the first weekend on the market. We had a signed contract by the following week. We closed - smoothly - within a month. And we sold for 103.1% of asking price - 16K over asking price. Done and done. The results speak for themselves. Karen is more than a listing agent. She actively markets your home using technologies other agents don't use - the 3D tour enabled our buyers to make decisions before physically entering the home. She engages buyers' agents in direct dialogue - getting you valuable feedback the ShowingTime questionnaires just can't provide. And she knows how to negotiate... Karen is a business woman that takes her business seriously. Key to success: You MUST listen to Karen. From prepping and staging your home, to considering different pricing strategies - trust that she knows what she's doing. We did, and it was the best home-selling decision we made. Karen Cannon is THE ONLY agent we would work with again.

From the owner: At Karen Cannon, Realtors, we do things differently. We know that when it comes to buying or…read moreselling a home, you need a professional team by your side. You want to work with people who know the community and have your best interests in mind. But you also want results. We have earned a reputation as the most trusted and fastest growing independent real estate firm in North Atlanta for a reason. We've built a better way to sell homes. Our Realtors have the support of a full-time marketing specialist, listing coordinator and closing coordinator. We provide professional photography and videography, home staging, 3D virtual tours and social media promotion on every listing. That allows our agents to focus on the most important aspect of their jobs: getting to know our clients, and helping them reach their goals. And, because we work as a team, we have a licensed agent available to show a home every day of the year. Every agent on our team has been chosen for his or her professionalism, industry knowledge and connection to the community. We live and work in your neighborhood. We have the skill to get the job done, and the heart to make sure it's done right. For us, real estate is not a part-time job or a passive career. We come to work every day ready to perform. We set high standards and live up to them through focus and dedication. At Karen Cannon, Realtors, your home is our business.

Poor response time. Not professional Doesn't respond in a…read moretimely manner when it comes to inquiries.

Reckless disregard for the federal do not call registry. Impossible to get a straight answer to…read moredirect questions. Even harder to find out who is in charge and get them on the phone.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!