This is a local Colorado Small business that have 15 plus years of experience. They really knew…read morewhat they were doing. They arrived promptly on schedule to our home and professionally replaced the windshield including recalibration of all sensors. They were courteous and friendly and a delight to have around. I cannot recommend this company enough. Supporting local small businesses is so important

From the owner: Tier 1 Auto Glass is a mobile auto glass service. We service many different areas that surround…read moreColorado Springs. Our services include chip repairs, windshield replacement, door glass and back glass replacement, regulator replacement, sunroof replacement, ADAS recalibration, all auto glass needs! Our company can work with insurance companies, fleet companies and warranty companies. Working with our company you do not need to go to a brick and mortar building we will come to you and provide top tier service.

Great service. The…read moreservice provided was top notch. They were professional, quick, and very reasonable with their quote. I'll use them for all future glass replacements.

Great customer service. Kind, professional and quick. Had a chip in my wife's brand new car. Fixed…read more it right away and was super efficient. Barely even notice it was there after repair! Highly recommend Anthony!

What can I say they have did it again. When we had the 1 st little freeze my windshield somehow…read moremysteriously hot cracked and hit with something. I didn't fret I just called to see what the next availability would be and scheduled an appointment. They were on time and the prices are very reasonable. I love the fact that they are mobile as well and come to you to get the job done. The 2 guys were very nice and polite. They went straight to work and got my van together. So I am very pleased with the company and all around customer service. I do recommend them to family and friends.

Fast and great service at a great price! Got it scheduled quickly and replaced in 2 days!read more

They do not honor their Warranty if they damage your vehicle. They are great at gluing windshields…read morein..but not at Advanced Safety System recalibration.

They destroyed my Subaru Forester Eyesight camera by not following the proper camera removal…read moreprocedure and could therefore not recalibrate the safety system, according to Heuberger Subaru. It will cost $3350 to replace it with a new camera!

Called to inquire about windshield replacement on Monday from California. Carly was very helpful…read moreand assisted with insurance claim to get OEM. I told her we needed to expedite due to my son's tight schedule at USAFA. Windshield was replaced on Wednesday. Such excellent customer service. Thank you

Friendly staff, quote in minutes, great price with 15% military discount, speedy install because of…read moreSpeedy and Ramon. Nice job on my Raptor.

SO GREAT! My…read moredaughter's car was broken into. Smashed a rear passenger window. Called a couple of different companies - all very backed up due to recent hail damage. Spoke with Rhonda and she said if I could drop the car they would work to get it done the same day I called. Both Rhonda and the technicians worked well past the end of their normal work day to get the work done. While I understand they couldn't likely do that for everyone, I so appreciate their willingness to do that for us. Their price was the lowest of everyone I spoke with and their over the top service would bring me back there again. THANK YOU!

I'm writing this as a witness to another customer's VERY terrible treatment by the manager of this…read moreestablishment. Today I went in for a simple rock chip repair. While I was waiting, another customer, Justin, was waiting on a replacement window on the rear passenger siden of his vehicle. The manager called Justin up to the counter and told him that they mistakenly ordered the wrong widow and explained no other place in town had it but they could get the correct widow tomorrow. For background, from what I heard in passing conversation between Justin and another customer in the waiting room, Justin is from out of town/state and is trying to get back home. Now, knowing all this, I need you to KNOW that Justin's tone and attitude was PLEASANT. Understandably, anyone would be pissed off, annoyed at the very least, but he was absolutely cool as a cucumber and simply asked if he could get a discount for the inconvenience. The manager, (older white lady, didn't catch her name) IMMEDIATELY gets an attitude with him and says "Well that's what I was going to offer you until you got an attitude". Justin was like, "whoa, I'm sorry, there was no attitude here, I'm simply asking a question because I'm trying to get home." She puts up her hand up at him and tells him that he needs to calm down. Me: *shocked Pikachu face* Me and the other gentleman in the waiting room are like, "Whoa, WTF is HER problem!?" She then escalated things further to the point where Justin is now genuinely and justifiably upset. Even then, he's not rude, he's not swearing, NOT EVEN yelling, raised his voice a little, because who wouldn't, but NOT yelling. This woman absolutely did this poor guy dirty, he did NOTHING wrong and witnessing the manager's crappy attitude, behavior and poor customer service skills was absolutely disgusting! Justin, if you see this, I'm SO sorry this happened to you, you did nothing wrong and I hope you make it home safely! To the manager at this store, you SUCK, YOU were wrong and I WILL be posting this review across every platform I'm on because YOUR behavior was appalling! 0/10 Do not recommend unless you enjoy dealing with a Karen manager who would rather escalate a situation than provide actual customer service and resolution for a screw up she caused.

They quoted me $390 for a windshield replacement. Upon arriving to install, they realized they…read moreneeded a different piece of glass. They returned the next day, installed the windshield, and charged me $900. When I asked why the price increase, they said "we need a different piece of glass with lane change." I understand that sometimes quotes need to be revised but the fact that they did not communicate with me to give me a revised quote PRIOR to installing create a bad customer experience. I would have gone with a different vendor had I known the quote would increase to $900. I would not recommend.

Bill took extra good care of my car. It was vandalized, broken window, and he kept me posted about…read moremy car. The staff is fantastic, courtesy and respectful. I'm recently separated from my ex; this is the first time doing all this and Bill made it easier. Look no further for vehicle glass.