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    Trinity Motors

    4.0 (15 reviews)
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    Updated over 3 months ago

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    Ask the Community - Trinity Motors

    Review Highlights - Trinity Motors

    We have purchased several vehicles from Mike and have been extremely satisfied with the quality of each one.

    Mentioned in 6 reviews

    Read more highlights

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    Springs Automotive Group

    Springs Automotive Group

    2.8
    (86 reviews)

    The staff is so rude! I asked if we had done what is required for our warranty and she asked if we…read morehave a warranty. I said of course and she rolled her eyes and said her computer needed to turn on. I said I just asked a question and she said well I don't know. I asked why she was being so hostile and she said she wasn't. The manager came up and said she didn't deserve the way I was treating her and my son had a seizure from the stress. They grabbed a rolling chair as the manager screamed at the employees about being late for work. I said I'm a lawyer and haven't ever seen such a fiasco. The manager said he doubts I'm a lawyer. I regret buying a car here and now will forgo the warranty so we don't have to ever be subjected to such unprofessional and unempathetic "people." The other locations are fine. Don't go to the Edison location for service.

    Recently purchased a 2017 Ford F150. I paid extra for an extended warranty to cover any possible…read moredamages that could happen, on top of the 30 day warranty from the Dealership. Right around after the 30 day mark, my car had a transmission line bust. Their own mechanics claimed it was an issue with an air diverter that was stuck open and eventually rubbed a hole in the hose. This was clearly an underlying issue with the truck prior to me purchasing it. I was never made aware of these issues, nor did the maintenance notes. I had my truck towed to the shop on FRIDAY, the 7TH. I have not heard anything back from Springs Automotive since Monday. It's been DAYS without communication on my trucks status. This is irresponsible, and unprofessional. The price to pay out of pocket (NOT COVERED BY EXTRA WARRANTY) was absurd. I am beyond frustrated with the service being given. Compensation should 100% be considered at this point.

    AutoSavvy

    AutoSavvy

    1.9
    (68 reviews)

    READ THIS REVIEW: I've waited a while to write this review…read morebecause I wanted to have enough time to make sure our 2nd car from Autosource was running properly. We purchased a 2017 limited Subaru Forester from Elliot at the Co. Springs dealership. Elliot was very accommodating during the initial purchase along with the financing staff. It all went quickly and smoothly. The drive home the first 24 hrs and over the next 2-3 wks did not go as smoothly. The AT oil light kept going off at highway speeds and there was a horrible burning smell even when the light wasn't going off. I called Elliot the day after purchasing the vehicle to let him know about the AT oil light and the smell and he put me through to another department. That person told me to take the car to a certified Subaru mechanic to determine the cause of the AT oil light. The mechanic here in Taos scanned the system and couldn't come up with a result. He suggested driving the car again at highway speeds to recreate the problem. We drove to Santa Fe the next day, no AT oil light but horrible smell and some smoke. I contacted the Subaru mechanic again in Taos and he said he would inspect it. Once he had the Subaru up on the hoist, he asked me to take photos of the care for documentation. There were at least 5 different areas with leaks and 3 different kinds of fluids leaking from the underbelly of the car. He suggested asking Autosource for a replacement car. He thought that replacing the engine would not be enough with the type of damage there was from the previous crash that had not been resolved. There was a couple of weeks back and forth due to Sam the manager from Autosource having some health issues and timing of getting the car into the Taos mechanic but in the end we were pleasantly surprised about out result. Sam reached out to the Taos Subaru mechanic to discuss the problems with the car and I forwarded photos of the leaks. Within a week or so of all the exchanges, Sam emailed me to say they would be happy to put us in a new Subaru. He suggested going on their website to find one of similar price range and trim level. If we found one that wasn't at the Co Springs location they would have it delivered to Co Springs. Luckily there was one at the Co Springs location. We left a message for Sam to hold that one for us and we would drive up in the next week to swap vehicles. The car was waiting for us with everything filled out ahead of time. They also let us take the mats and winter mats from the previous Subaru to put in the new one. We were settled up and out the door within and hour and a half. Through the whole experience, there were no raised voices or heated conversations. Everyone remained respectful of each other. We remained patient and gave Autosource time to review our information in making a decision about the car. We NEVER thought they would allow us to swap cars. But with the proper inspection from a certified mechanic, a conversation with the mechanic, and photos to document the damage, Sam at Autosource came through and made us very happy. A big thank you to Elliot and Sam for being willing to work with us and make it right!!!

    I'll never buy a vehicle from auto savvy again as long as I live. I bought a car that had been…read morewrecked. It had a front piece of trim broken and a different colored headlight that the salesman told me they could repair. After 3 months I gave up! They told the salesman quit and they couldn't fix the repairs. AND the vehicle needed detailed really bad, it had a film I couldn't get off on the driver's side window, I took it to them in Windsor CO 3 times, I live in South Denver, and they never completed the detail, twice they said they would! I changed the oil yesterday myself, there were bolts and fasteners from the weather guard missing everywhere underneath the car! There were zip ties holding my weather guard on underneath! And my front bumper is getting lower towards the ground while starting to fall apart. The finance guy was trying super hard to get us to buy an extra warranty, now we know why. And the customer service is terrible after you buy the vehicle, especially the service department, won't even answer the 95% of the time. I've purchased 17 cars in my lifetime, this was BY FAR THE WORST EXPERIENCE I'VE EVER HAD BUYING A CAR!!!

    Trinity Motors - car_dealers - Updated August 2026

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