These pictures were taken with an hours after she finished her service…read more Pictures explain it all I Paid her $225. She said she wiped out the oven cleaned under the beds. She did not touch the oven. She did not go under the bed. She's a liar. All very dirty debris, dust bunnies, sand toys Trays to sliding glass doors not cleaned out . Toilets not clean properly complete inside rim black.. stand-up shower, musty not clean. Full-size mirror in master bedroom, not cleaned or fingerprints from my install three days ago.. she's a liar I requested 50% of my payment back she declined I will not have a liar come back into my home to fix what they should've done the first time. If you're going to run a Cleaning Service at least know how to clean.. she uses a fragrance spray to make it smell clean. Be aware of people that use cover-up sense.. she offered to come back, but I'm not going to have a liar Come back into my home..

Wow! Incredible work ethic, passionate about cleaning, enjoys a challenge, and great initiative!…read more Not only do I love Amanda, but my family does too! She sends me photos of work done, if I'm not at home! She works diligently and even uses different scents in different bathrooms. I have lots of dogs and she works right around their barking. Most importantly, Amanda is genuine, generous, and kind!

I know the struggle that Tiffany is going through. She told me. That is why I drove her back home…read moreafter she was complete so that she didn't have to spend money on an Uber. If you look at my review and actually read it, I don't say anything bad about her. My review is based on your lack of communication. If you look at that timeframe on the photo, that says "8-10", do you see the date? It says 1 June. At no time did you or your agent, clarify the time for 8 June which was the only day I requested your service. ** you are the one who quoted me $150 for my 2 bath, kitchen request. If you look at the picture, it says "pet friendly" products and in the details section it states "pet friendly home". Nowhere in your communication does it say $35 pet fee. How are now coming back to act like a victim? Again this yet another example of your lack of attention to detail. Stop trying to blame me for your lack of understanding. I was clear.

I communicated with Amanda. I needed a clean out for a move…read moreand she accommodated me. I had 1000 sq ft & was quoted $200. After she got there, she texted me, "normally this would cost $250 plus a $35 pet fee, but we'll do it for $200." Ok... no mention of "pet fee" previously, & I'm not sure why they said that after giving me the quote. Anyway, I was at the place the night before the clean & told her I didn't have enough room in my car to get the rest of the food out of the freezer. I TOLD HER TO LEAVE THE FOOD IN THE FREEZER & I WOULD PICK IT UP THE NEXT DAY WHEN I CAME TO INSPECT THE CLEAN & PAY HER. When I got there, all my food was gone! They threw it out! DID NOT FOLLOW MY INSTRUCTIONS. I was very mad, that was a lot of money in food! Then, she told me that while the 2 of them were cleaning, she left the KEY in the front door, which was open while they were taking trash out. She said a young black man wandered into the house, said he wanted to look around, & she let him! After he left, the key was missing & she couldn't find it anywhere! I told her how foolish it was to let a strange man come in, he could've hurt them, and he stole the key, which meant the locks would need to be changed! Luckily for me the owner was too cheap to change the locks so I wasn't charged for that; had I been, I would've had to deduct it from her fee. They did a good job, but had to come back because they hadn't swept off the patios or cleaned some paper that was stuck to the floor. They definitely need to step up their security & follow directions better, but I gave them 4 stars cuz they worked their asses off & the place was spotless afterward. In response to THEIR response, THERE WAS NO CAT FECES ANYWHERE IN THE HOUSE. Some litter on the floor, BUT NO FECES ANYWHERE. I don't appreciate that remark!