Brought my vehicle here for a quote on MINOR scratching on the bumper of my new car. I had explained that I had valet parked my vehicle and not only received a damaged vehicle back, but was also stuck with the repair bill. I was actually in disbelief about the legality of the situation, and had to do some research involving valet parking companies - but sure enough most have a legal disclaimers that protects regardless of fault. Regardless, it was a small scratch on the front bumper and I was getting quotes from local places. BumperDoc quoted me $800+ to repaint (no body damage) the scratches on the bumper. Something didn't seem right to me, and I took it elsewhere. I ended up getting multiple other quotes for $200-$300 at reputable collision places. I thought it was weird that this place tried to take advantage of us, especially based on other good reviews and the personal feel. The worker even tried to quote me on repairing one of my curb rash wheels on the vehicle for $175 each. I was unsure at the time, but later I found out that the going rate for repair is $50-$100 on minor curb rash. I honestly felt like the employee was trying to take advantage for whatever reason. Maybe our car being a 2017, and is moderately expensive could had something to do with it - but that doesn't mean I am willing to throw away money. Especially in an unfortunate situation, such as the irresponsible valet. read more

alright an UPDATE for y'all: 1. today (08/03/19) i arrived for my rescheduled interior detailing appointment at 9 am 2. staff helped me right away.. 3. i stayed in shop and waited for my car 4. they did not charge me the $30 for pet hair (due to all the issues in my original review) 5. my car was finished at about 12:50 pm 6. the interior was much cleaner than when i brought it in.. almost no pet hair 7. only 2 stars today due to the ~ 4 hours and all the issues in my original review i advise you to communicate THOROUGHLY with staff and if possible, have a friend or family member pick you up so you don't have to wait for the duration of the appointment read more

I had BumperDoc repair a decent sized dent in my Subaru, as well as a headlight restoration and exterior detail of the car. I must say I'm quite impressed - the car looks better than it ever has in the time I've owned it! read more

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In my continual hunt to find someone that will do a decent job at a decent price for auto body work, I thought I would try out BumperDoc. Yes, it is true I have lots of issues (general statement along with a statement about cars) and need auto body work way more often than I should. I have tried a number of placed in the Springs and have always felt that they charged too much for the work they are doing or I was left unsatisfied with the lower cost quotes that I have received. Enter BumperDoc (play theme music). I had a car with decent damage that I just wanted to replace the hood and make it driveable again. Simple, but I was expecting them to play games with the quotes and charge me way more $$ than what I wanted. Turned out they quoted just what I wanted. Amazing. They were friendly the entire time and sent a quote in writing. For the quality of the work, they fixed the car quickly and it is driveable again. As a bonus I can pop the hood again. Well done! read more

Excellent customer service. Both the owner and his staff are very attentive. I had $9000worth of hail damage in the car looks brand-new after completing the repairs. REPAIR UPDATE: After receiving my truck back I had 3 problems with the final product; I had a window seal that needed new parts ordered and re-repaired. My front bumper was a bit misaligned (fix scheduled) and I have a roof water leak on the driver's side with the sound of air rushing in at highway speeds (I have to tarp my truck outside right now). I have asked BumperDoc for corrections. They've been very attentive but I will update once ALL repairs are completed. FINAL UPDATE: Art (owner) and Casey worked diligently to correct all of the items above. They put me in a very acceptable rental and would not even consider giving my truck back until it was 100% corrected. When I received my truck back, Art had washed & waxed the vehicle himself. Everything was corrected and I am now very pleased. We walked around the vehicle together and the pride in their work was obvious. Thank you BumperDoc for taking the time (and your own $) to get everything right! read more

Excellent thorough service and no hidden fees. Buffed the paint scuffs (compliments of our new teen driver) out of my fender within the detailing fee...could not be more happy! read more

EXCELLENT SERVICE: I found BumperDoc via internet search. My front bumper was hanging on one side, as the clips were no longer holding it up & the bolts stripped. Plus, a piece of the metal "framing"(?) inside was hanging down & catching my tire. I was concerned that my tire would puncture, which are newer tires. Also, I was more concerned the metal would fly off causing a traffic accident. My car is old ('98 Subaru) & nothing pretty to look at, as it's practical & still a good car in that sense. However, I'm on very limited funds & was concerned of what this would cost me. BumperDoc happened to be open on Saturday where most other places were not. They closed at 3 pm & I arrived at 2:30 pm thinking I would just get an estimate. However, when they told me they could fix it for under $50 - I asked if it could be done at that time. To my surprise, they did do this. There was only 2 people (Arte - one of the owners - pronounced "Artay") & her "body man" (Aaron - sorry I forgot your title). I know it was the end of their work day & they were probably ready to get home. However, they both took the time to take care of my car. Even after 3 pm came & went Aaron stayed after to do one last little thing I asked, which was to add another bolt from the outside to hold the bumper down more ...again, wasn't looking for pretty just practical & most of all SAFE TO DRIVE! So Aaron did do this for me & it didn't look bad at all ...you can barely tell there's an extra bolt there. I had some previous damage from an incident that took place years ago on my passenger side, which effects both doors & the entire panels. I asked Arte if she could just give me an estimate (more curious than anything). Again, it's still Saturday, still after they officially closed & yet she still took time to take PICS of the doors with the promise to email me the estimate that following Monday. She was true to her word, as I received the email that Monday. She even tried to look for after-market parts, at my request, to help save on cost. Unfortunately, at this time, I'm still not in a financial position to get the doors repaired. However, when/if I do, I'll definitely return to this place for their quality of service in going above & beyond (without complaining). Thanks Arte & Aaron for making me feel safe again in my car. Blessings to all who work there, as well as to all who show up as potential customers. ~ Deb - Satisfied customer in Colorado Springs read more

These guys did an amazing job! First of all they really had to work to squeeze me in but they did, and then the guy stayed even longer than he should've had to in order to finish my car. I have never had my car detailed and polished so ... well... so detailed! They buffed out scratches and shined up the sun faded plastic parts of the car even. I am super impressed and will continue to come back here whenever I need my car looking like new! read more

I went to BumperDoc to get an estimate and left feeling like my business was not wanted. I called back to see if BD had heard anything from my insurance company of which I had already received my check and it was obvious that my business was not wanted. To bad. Every customer should be treated like gold read more

Took my car for a small dent when I ran into the garage door. Car looks great. And get this - they cleaned the car inside and out!! Not many places do that anymore. Great customer service. I highly recommend for car body repair! read more

Dear Reader, While traveling through Colorado Springs in December, 2017, I had a freak accident, damaging the passenger-side "A Pillar" in my Subaru. (This is the metal bar that connects roof to frame and holds the windshield in place.) Bummer. I turned to Yelp to find a place to take my car - this was at 5:00 a.m. on a Sunday! Based on the reviews I read here, BumperDoc was the clear winner. My car was drivable, but only to get it to BumperDoc, where I left it in their parking lot. I slipped my key under the door, along with my contact information, and I left a message on their voicemail. Arte, Brando, and expert team called me promptly Monday morning, acknowledging receipt of my car and promising a quick diagnosis. I got a second call from them later that day letting me know that although seemingly minor, the damage to my car was probably just enough to require major body work (roof replacement, repair frame damage). Because this was outside their normal scope of service, they gave me a referral to a reputable collision specialist for a second opinion. For the day or two it took me to me to confirm BumperDoc's initial diagnosis, and to arrange for vehicle towing with AAA, BumperDoc kept my car safe and stored it on site as if they owned it themselves. Long story short, it wasn't worth it to repair the car (2007 Outback Sport, 169,804 miles), and I ended up buying a 2017 Legacy. The point of my post is BumperDoc literally gave me nothing but service, expert, selfless, professional service. It is beyond refreshing to know there are businesses out there who still understand exactly how important service is, and demonstrate that understanding through their actions. BumperDoc is such a business. BumperDoc gets it. This is some of the best service I've ever received from any service provider of any kind or type. The Golden Rule demonstrated. Unequivocally: give BumperDoc your business. Thank you again for the professional, above-and-beyond service experience. read more

Just had my 2015 Durango RT clear bra installed. Full front bumper, 12" hood. Mirrors and lights. All I can say is WOW! Seamless install. Kudos to the team at Bumper Doc. read more

BumperDoc - 2015 DD R/T. Can't see the clear bra at all. - Auto Detailing Near Me - Colorado Springs, Colorado

I went to BumperDoc for my Corolla two years ago and they fixed it up real good. Unfortunately I got into an accident in January I came right back. Art, Arte, Kasey/Casey, and Josh made sure I was taken care of. I had extensive damages to my right side and everything besides my door and mirror were replaced. I also came in multiple times to check on my car to get updates visually and verbally, so they to deal with me about twice a week. I love BumperDoc, but I don't want to come back anytime soon unless it's a detail. read more

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You will receive nothing but a warm welcome here. Eric is the owner and is friendly an agreeable. Brando, the manager, is an expert and goes above and beyond to satisfy his customers. I wish more business' had this level of appreciation for their customers. read more

This is my second time to use BumperDoc. They make it so easy. No appointments necessary. Friendly staff. Best of all much less expensive than dealership without the wait times of body shops. Special thanks to Eric and Arte for their excellent advice and service. read more

Down to one star. Three visits. Terrible repair job. Filthy lobby. No respect for people's time.

Great customer service! I just went in for an estimate & they were so friendly & helpful. Ended up getting my bumper fixed & was really pleased with their operation. read more

Great place! The staff was friendly and helpful. They fixed my bumper quickly and even cleaned up my car for me. They have refreshments in the waiting area which is really nice. I recommend this place. :) read more

Called 3 weeks in advance to get a Monday appointment (no work backlog). Called the Friday before to confirm Monday appointment. Dropped the vehicle off at 730am Monday and was told that it would be ready on Wednesday but probably Tuesday. Called Tuesday at noon and was told it would be done on Wednesday. Called Wednesday at noon and was told they had not even started the work. Finally finished Thursday at closing - they forgot to attach the front license plate and wax the vehicle as requested. Poor communication, manpower allocation, and attention to detail. read more

Brought our truck here for an inside/outside detail and to fix the tint on one window. Staff was great! Work on the truck was super detailed! We will be returning and recommending! read more

Good guys and did great work fixing a fender bender. They dealt with the insurance people too so I wouldn't have to!

These guys are amazing! They are professional, friendly, very knowledgeable with their work, diligent, and when they say they'd call to keep you posted, THEY DO! Their garage & office are clean and spacious. We had a fender-bender and most repair shops in Denver metro have a backlog. I called BumperDoc and they were able to accommodate and repair the car expeditiously. I will always consider going to these guys first before going to anyone in Denver metro area!!! THANK YOU BUMPERDOC!!! You're the best! read more

My car door handle came off in my hand, I found bumper doc via Yelp reviews. They are deserving of their five star rating. They fixed my door quickly and were very pleasant people to deal with. Clean shop, fair pricing, nice folks! read more

I would prefer to give zero stars but that is not an option! Estimate and pricing did not match among other things. We took the car in for an estimate and scheduled a time to bring our car back in for service. When we brought the car in for service the serviceman became irate that he needed the insurance estimate. We foolishly hand this over to him thinking he was there to "help" us. When we went to pick up our car, which also two days longer than when we were told our car would be ready, all the sudden our bill was nearly $500.00 OVER Bumper Docs own estimate! And, big surprise, the bill all of the sudden was TO THE PENNY... the same as the insurance estimate. Whatever you do...Don't go here. Very unethical business! read more

Absolutely professional and a pleasure to work with. You in CS, these are the guys to see.

So I'm assuming there's a cadre of family & friends leaving these reviews because their work is a joke! We gave them two attempts to repair a minor front end collision repair. First attempt, didn't get the bumper, the fenders and the hood in proper alignment. In other words, the gaps were inconsistent...too wide in some places to narrow in others. They also failed to bolt the wheel liners to the fenders and the bumpers after putting it back together. Moreover, they reused the mangled front license plate holder. When I went to pick up the vehicle After their second attempt, the bumper has scratches in at least five different locations! I also noticed overspray that I had missed the first time and the same mangled license plate holder. I never haggled over the price and they had the vehicle for basically three weeks to get it right. If I could give them zero stars I would and by all means find a different shop that actually cares about quality and customer satisfaction read more

Bought a Groupon for a full interior detail, got a great deal on out, but even without it I would come back! They cleaned up almost 5 years of Lab fur that had collected in every nook and cranny of my car and made it look and smell better than the day I bought it. Not only was the cleaning extremely thorough, the service they provided was excellent.they were friendly and courteous and even pointed out some dents that they could take care of with a decent price quote. read more

Absolutely fantastic. They did great work for a super price. Really nice folks, too. Cannot recommend more highly. Truck looks better than when I bought it. read more

Had a 2005 Honda Odyssey completely detailed in July 2015 ($250.) Overall, I am pleased with the way the van turned out. The exterior looks great - the van was waxed, the front is bug free, and the tires and windows look great. The leather and vinyl on the inside is clean and shiny. Having never had a detail, I thought that surface scratches would have been eliminated. I thought a rubbing compound would have been used on some of the areas, but that doesn't appear to be the case. I didn't point them all out, but did point out some scuff marks on the back of the mirror, which got removed by using some paint thinner and some cleaner. Now on to the negatives... Before I left the lot, I inspected the vehicle. Kevin was very accommodating in addressing all the areas I pointed out to him which I appreciated. I don't know if I had higher expectations, or this was just a "quick job" and the attention to detail was lacking. Maybe the vehicles are cleaned inside and things aren't seen in that lighting like when it's outside? Here are a few observations: 1. I had pointed out (when I dropped off the vehicle) blue dye from blue jeans on the front seat. It was obvious an attempt was made to clean the seat - which I appreciated - but there were steaks (which Kevin easily removed when I pointed them out to him.) 2. There were streaks on the inside door panel (Kevin said they were water) which easily came off. 3. Honda Odysey's have rear grab handles on the backs of each of the seats. It was obvious that they weren't touched. Kevin was able to remove the dirt from all four handles. 4. There were stains on the carpet - which Kevin was able to remove. 5. When I got home, I took the floor mats out of the trunk (they were still wet, and it was advised not to use them until they were dry.) Most of the mats looked fine - but they should have because I actually keep "Walmart cheap throw rugs" in the rear and trunk so I can toss the rugs in the washer/dryer. I had previously cleaned my mats with a Bissell portable cleaner, so I know how clean the mats can get. The driver's side mat was still dirty, as evidenced by me rubbing a white rag over the area and having the rag pick up dirt. I suspect that a wet cleaner was used on the mats, but the moisture was not sucked out so the dirty water stayed in the mat. So, overall, I am happy with my clean van, but was disappointed that it wasn't perfectly clean. Unrealistic expectations? I don't know. I think for $250, I shouldn't have to point out areas that got missed, or have floor mats that still looked dirty. This being said, I did speak to Art, the manager, who offered to come to my house to pick up and re-clean the mat in question. I declined his offer because I had already gotten the stains out by using a wet cloth and some elbow grease. He then offered a complimentary car wash. And, I just might take him up on that offer! Would I recommend Bumper Doc - probably - if I knew the person didn't expect perfection. I have to say that their customer service is excellent! Kevin was very cheerful and accommodating to my pointing out areas in question, and Art was nice when I called him. read more

First, we had our 2015 Prius detailed. This job was done to a "pretty good" standard and at a quite good price. There was a chocolate protein shake stain that was not totally removed--this is understandable given that chocolate stains thoroughly. However, the detailer totally missed the seams in the dash console; visible dirt remained. (Solved by me, a Q-tip, and Lysol kitchen cleaner.) Moreover, the detailer missed spilled beverage in the cupholders. However, all things considered, we were comfortable with bringing our next car in for a detailing. (Of note: I thought the people/office was very customer-friendly, courteous, and helpful.) The detailing on the minivan, however, is the worst detailing job I have yet seen. I dropped the car off at 8:15 for a full interior/exterior for $255. Upon initial inspection, Art noted the vehicle was "not too bad"--no pet hair nor other egregious mess, just the typical kid-crumbs/dirt, etc. "We've seen much worse," he said. Per BumperDoc direction I returned at 3 pm. I went out with Arte to do the inspection. Arte was first to see that there remained splatted yellow (mustard? applesauce?) on the back of the passenger captain seat; this obvious splatter (upon a plastic surface--easy to clean) was completely missed by the detailer. Naturally, this enormous oversight triggered my suspicion. The seat belts had much "grime" on them as well. I pointed this out and Art first tried to tell me that seat belts cannot be cleaned. I noted that in my research, many detailing companies showed "before & after" pictures of seatbelts. He then sprayed the seat belt with what he assured me was degreaser, scrubbed a bit, and declared it uncleanable. I said, "Let me try." Art then explained that people smoke in a car and (by some form of illogic that I still do not follow) this renders seatbelts perpetually grimy. (The previous owners were NOT smokers, and it's highly unlikely that children sitting in the third seat in a mini-van are going to light up. This story by Art was a last-ditch attempt at blame-shifting. I find this very irresponsible; best to just admit when one is wrong/needs to make something right.) The driver's steering column/console still had visible dust in the larger cracks; it had not even been touched. The center console evidently had also not even been run over with a wet cloth--still had dirt/dust (easily visible w/naked eye) all along the edges. Grime on the captain's seats, grime on the seatbelt connectors (the oily/ dirt-infused grime that lingers if not removed). Then upon exterior inspection, the lower foot-boards still had dirt residue--looks like someone just did a once-over with a wet cloth. To be fair, Arte and Art were very apologetic and did put forth good effort to fix these obvious oversights. I drove the car home. At my first stop, I noticed that there still remained actual damp dirt/mud cake pieces on the floor, surrounding the driver left foot-rest. (No, this was not from my shoe.) This dirt would have been EASILY removed by a simple vacuum/air compressor. Ironically, these damp dirt chunks were right next to the plastic disposable post-detailing foot "mats" that read "We take pride in your vehicle." Evidently not--pride in a job well done does not leave obvious mud chunks remaining! The worst was when I got home. My husband lifted up the third seat (mini-van: third seat stows). We saw a complete mess! Popcorn! Detritus! Pieces of plastic from food containers! The detailer had not even bothered to lift the third seat, which means he also did not bother to clean and condition the leather on that seat, an explicitly-listed included item in the detailing. We called BumperDocs. We either wanted the detailing made right, or a monetary refund. To be fair, Arte was very apologetic and promised/eager to make it right. So, we are bringing the minivan in tomorrow. Hopefully, this situation will be resolved. To be fair, I would like to note, that while this detailing job was absolutely unacceptable, Art, Arte, and the staff I met (with the first detailing job) were very helpful, customer-friendly, and I have only good things to say about the service. (....well, except for the actual service of detailing.) Also, Art did mention that they are short on staff, and, as I am very sympathetic to small business--I understand it's hard to find good help. Perhaps their detailer who did our van was just a bad-apple anomaly. I will follow up tomorrow after the correcting-detail. Update: I returned for a re-clean. In 2 hours Arte and a detailer did clean quite thoroughly. Bummer that I had to come back (and necessarily coordinate work/child-care). However, they did "make it right" and good customer service goes a long way. Would BumperDocs be a good place to go for a detailing? I leave that to the reader's judgement. read more

Needed a door ding removed. Art and his technician made sure the paintless dent removal was to my satisfaction and indeed it was. This shop offers many services and products so stop by and see how they can meet your automotive reconditioning needs. read more

This business is very professional. The owner was kind enough to get me in right away and the woman who helped me on the phone the day before was very kind and knowledgeable. To me a little kindness goes a long way and it was an overall great experience with a clean office and a good location right off the highway. I will definitely refer this business to others looking to fix bumpers or windshield chips/dents/ etc. I appreciate the great experience thank you!! read more

Outstanding service! My bumper got scratched because I didn't pull into my garage far enough. Bumper Doc scheduled me quickly and repaired the bumper flawlessly! I would recommend Bumper Doc to anyone! read more

BumperDoc - My Rogue bumper being repaired by Bumper Doc. - Auto Detailing Near Me - Colorado Springs, Colorado

I was searching everywhere for the piece I needed for my bumper to be secured back onto my vehicle. I first contacted a dodge place, since my vehicle is a dodge, and they wanted me to just get my vehicle fixed without an estimate. I knew what I needed to fix my vehicle, but could find it anywhere. when I contacted bumperdoc, they said to bring it in to get an estimate. As soon as they looked at my vehicle they said I needed a bracket, which is exactly what I needed. They were able to get me in the next day and fixed it within an hour. It was a great price (under $100 for part and labor). I highly recommend going to them. read more

The best I've ever worked with! They fixed a LOT of hail damage on a car that was in the storm that hit the zoo in August, 2018. They worked professionally with both our family and the insurance. Did an amazing job and provided great insight. They don't up-sell, they want what is best for the customer. Eric at the front desk is as honest and genuine as they come. I highly recommend them and absolutely go back if/when needed. read more

I don't normally do Yelp reviews but Bumper Doc deserves it. I've been there several times over the past few years and they completely took care of what I needed with exceptional quality. Art and Casey are awesome and their customer service is top notch. I wish you could find this kind of service elsewhere in America these days. Don't look look any further than Bumper Doc for your automotive detail needs! read more

This place is awesome! They are the friendliest people you will meet when it comes to body shops. I was able to communicate with them through email throughout the whole bumper replacement ordeal. I dropped my vehicle off on Friday morning and they had it done by Saturday afternoon. I would highly recommend them to my friends and family and IF, hopefully not, I need repairs in the future, they will be the first people I call! Great job, Art and Kevin! read more

Great service. I know nothing about cars but knew I wanted certain things done with mine. They walked me through a lot options gave suggestions which helped better my decision. Honest workers who work with you to get what you truly want. read more

Best pricing, staff, and quality work in the Springs. No need to go anywhere else now

After recently moving to Colorado Springs, I was referred to Bumper Doc for a small repair to the back fender of my SUV. When I picked up my car I noticed that the paint was not a match. Instead of owning the mismatched paint, the owner took me around to another vehicle and told me their paint didn't match either. It was apparent that they were not willing to make it right, so I paid them and took it to another body shop for a repair that turned out perfect. read more