To sum things up, my elderly mother, who is in failing health, ordered a headstone for herself and…read moremy deceased father from Design Monuments back in January 2021 and it took until January of 2022 to get it installed.  I understand delays, especially in this post-pandemic day and age, but what really bothered me about this company was the lack of communication, failure to live up to their promises and absolute refusal to admit their mistakes and/or offer any apologies.  Once they get your money you are basically on your own; it even states in the contract that delays are not their problem. We started out working with George, who initially presented as a warm and helpful guy that made continued promises of communication and status updates which never came, and our monument didn't even get started until after I contacted them in June because they neglected to contact us to collect the second half of our payment - also no apologies, just excuses. Had I not contacted them, our order would still be floating in limbo and half paid. I continued to email and call for updates each month but it got to the point by mid-September that I reached out to the supervisor and owner, Debbie. In our brief conversation I found her to be absolutely the opposite of what I would expect from someone who owns funeral homes and monument companies; she couldn't have been any less sympathetic nor did she show any empathy to the multiple problems that occurred under her watch. I honestly found her to be rude and condescending, which I called her on, and not only did she refuse to try to get any more details from her suppliers regarding our order, she also refused to apologize for all the mistakes and miscommunication from her employees, even when I stated that simple apologies can go a long way.  She also informed me that she never gives any customers an expected date of when their monument will be ready, even though her employees continue to tell people 60 days. It seems you only get the real truth after they have your money (which of course is non-refundable). In closing, I do not recommend this company and I hope this review helps others steer clear of all the angst we went through.  My rating was originally one star but I gave an extra star because the monument looks exactly as we ordered and my mother is happy with it.

From the owner: Everyone Wants To Be Remembered…read more Design Monuments Company is family owned and operated. We preform many services including, installing, engraving, etching, designing, and cleaning of monuments.

I Bought a Vase for a grave form Grundler and it was installed on time and just as they said it…read morewould be. The price was right for this type of purchase. I would recommend them to anyone

From the owner: Visit our website for complete details and samples…read more Since 1895, the family owned and operated Grundler Monument Company has delivered fine craftsmanship, extensive experience, superior service, and a wide variety of memorials in a compassionate manner at a fair price. This is our 4th generation of compassionate service. Please come and visit our new showroom.

Pete is a great guy! That being said, he is knowledgeable, prompt, communicative. He did…read moreeverything I asked him to and more. Tough these days to find quality service. Will hire him again.

From the owner: Now offering high quality craftsmanship. Services include interior masonry, carpentry and paintingread more

TJ and his team came through for us after a long and exhausting search to find someone to patch…read moredrywall after a complete replumb of our house. He was responsive, reasonable, and, best of all, skilled! He and his team repaired our walls and ceilings seamlessly, even precisely matching a very annoying popcorn ceiling and the existing paint in our hallway (which we didn't think was possible since it's been there for more than a decade)! We had a few special requests, all of which he accommodated. He and his team operated in the most professional and respectful manner, including daily updates on progress and minimizing inconveniences to the household while I worked from home. An A+ contractor for sure that we will be recommending to friends and family. Thank you, TJ & team!

TJ was undoubtedly the best drywall guy I've seen in a long time. They were extremely professional,…read moreand the work was beyond my expectations.

I can't say enough about Freeport MonumentalWorks. From the beginning to delivery they are very…read morekind, helpful and professional. The quality and art of the stone is more than I could have hoped for. I highly recommend them. If I could give more stars I would.

From the owner: Click Business Name for More Information…read more Freeport Monumental Works was established by Pomponio Pofi in 1921. Throughout the years, it has remained a local family owned and operated business specializing in granite and bronze markers. Current owner, Robert Ranieri, the grandson of Pomponio, and his son, Anthony Ranieri, continue to pursue the family tradition of excellence.