Here is an update to this review on our last visit through the drive-through. We had a child's…read morehappy meal and they forgot to add the french fries so we ended up calling and the young lady that took our name. Said all you gotta do is come back in give them your name and they'll give us the missing fries. Well that's actually not the case there was some lady who appeared to be some type of management sitting out in the guest area on her laptop, and the guy that was behind the counter really has no clue. He went over and talked to her and said that they don't take names to replace food orders that were messed up or missing so I find out to be a little bit odd. The staff has a little to be desired at this location, especially management or assistant management. They really need trained on what customer service is all about and it doesn't take a rocket scientist to figure that out you just make sure your customers are well taken care of, and if you're the store manager, you need to inform your staff, if there is an issue, such as what we experienced that you're forthcoming to tell the people that they do not take names to replace food. The ambience that I take from this location is untrained staff, chaos, and very inexperienced management. I will give you two stars cause the happy meal we purchased the other day was done correctly.

This McDonald's makes me super frustrated! This location is always either out of ice cream mix or…read morethat's the switch up response instead of saying the machine is broken like they used to say. If it's an inventory issue then someone isn't ordering the proper amount! Normally the staff here is friendly and helpful however today whoever was responding to the ice cream incident was snippy and condescending. Anytime we've been to another local McDonald's the ice cream isn't a problem. It's always this location. Let's get it together folks!!

Nobody really expects food or service to be good at a fast food restaurant. And of course today was…read moreone of these days where they drop the ball. My chicken nuggets were very dry and brittle. ( I believe the worst I have ever had)I think they in the warmer for a couple hours. I could not finish them. Plus they were not hot. The fries were warm at most but had an old oil taste to them. Now they did get my sandwich right and my drink correct. They should go back and retrain people. Or pay them minimum wage till they can do a simple job right. The poor quality of preparation of my order was shameful. But it is not going to change. Complaining at the store only gets you order redone. I didn't have time today.Why can't they get it right the first time.

Extremely Disappointed !…read more You would think that since we are under very restrictive guidelines that an establishment would prepare good, warm food freshly cooked .... We live 3 minutes from this Wendy's and we ordered a single and double with everything, small and large fry and 4 piece nuggets. The fries were cold and slightly greasy like they were made in bulk and sitting ... Horrible ! The nuggets were not warm but cold and very crunchy ! So the burgers were hot but a little strange, my double had 6 very thin burgers in it ? Not the normal 2 patties. The single had 2 small patties. Apparently they ran out of normal burgers ! They should inform us patrons if they are substituting items ... We called them and they will make good on our order . 4-Stars for providing solid customer service and for the corrective action !

I've been coming to all the Famous locations since I was a little kid. Tons of great memories…read moregetting some dogs with my dad. Now I get to enjoy these dogs and make new memories with my daughter. This was the first time I brought her out to this location. She's a plain Jane and just gets a bacon and cheese dog with fries. I normally go with the two dog special, one with chili and onions and one without. The whole onion on each dog is just too much for me. So this way I scrape half off right onto the other dog. I will always be a fan and come back as long as they are around.

It has been several years since we last stopped here to grab a lunch and unfortunately, it was a…read morevery bad decision. It took a few minutes for our waitress to come over and took our drink order and our food order and it did not take that long for the food to come out and this is where the two star rating comes into play. The hot dogs seem to be overdone and very chewy and it's just not like a typical hotdog. It had burn marks on a flat surface because they cut them open. The buns were extremely spongy and not impressive and the buns are a lot larger than a hotdog. The chili sauce was good as well as the cheese you really can't mess those two things up and the french fries were good as well but being a hotdog place you would imagine having a good quality hotdog and that really is not the case here. Would we stop back here definitely not as there are many many more options in the Hanover area to grab something to eat.

Food is great cause it's Hardee's and foods good there. Quick service workers are kind of weird…read morethough and cheap.

Went in for breakfast, the general manager service was a poor. She was working drive thru. Told me…read moreshe was be right with me. Took my order and walked away. Never handed me my receipt. Just poor customer service. Not sure if i will go back there. General manager looks at me crazy like this is 1936. Very poor attitude. I dont recommend this Hardees. They need new management because the GM is horrible. She needs to find a profession where she can be more pleasant to people minus her racist attitude. I wont be back!!

It has been quite some time since we last stopped in here to grab a burger and fries and yesterday…read morewas the perfect day to stop. Soon as we walked in, we were welcomed by the manager and we processed our order and sat down and grabbed a few peanuts which I'm glad to see you're still there. Plenty of open seating and all the table tops were clean and everything looked really good. Our burgers were done to perfection and they were full flavor and very juicy, and the fries were over abundant and outstanding. Despite the price, this is still one heck of a great burger and fries. Service was fast and on the money.

I absolutely love Five Guys, just love their burgers and fries! I do not eat "fast food", but…read moreFive Guys is a "step up" to that for sure. We always have exceptional service in Hanover, PA, the restaurant is always clean and all the employees are friendly and accommodating!!!! We will be back!!!!!

Dam, thats good! The chicken was fresh and lightly battered. Price is fair, serving size is…read moregenerous. I just love it when they come to PA!

The worker took his good old time and rolled his eyes at anyone who entered. I was on my lunch…read morebreak and only had a few minutes to grab food. I was almost late because of him. He complained about the other teenage girls who don't know what they're doing and break everything. Not sure why this was relevant but he felt the need to complain to me. He even got my order wrong until I corrected him. Please hire employees who want to work and who are kind to customers.

This was the most horrible restaurant iv'e ever been to. The service was absolutely terrible and…read morethey didn't give me the sub i wanted or anything i wanted. The only reason this has 2 starts because they gave us so many free things which included 2 cookies and 4 free drinks. While we were eating this guy was waiting for his sub for about 20 minutes, but the employees were outside taking a photo shoot montage! The environment was good and the the employees can barely speak english. Worst restaurant experience ever.

Now, I've had my fair share of Burger King experiences, but NOTHING could have prepared me for the…read moremajestic discovery I made during my most recent visit. As I made my way into the men's bathroom, I was just expecting the usual--sink, mirror, soap. But what I found was a hidden gem: a gorgeous, tranquil waterfall tucked away behind a sleek, modern stone wall. It's like a secret oasis. The sound of water cascading over smooth rocks is surprisingly soothing--almost meditative, and it gives the whole bathroom a serene, almost spa-like atmosphere. It's the kind of unexpected luxury you don't realize you need until you experience it. The attention to detail is remarkable; from the gentle lighting that highlights the natural beauty of the water to the careful placement of plants around the edge of the waterfall, it feels like stepping into a secret garden. I had to remind myself I was in a Burger King bathroom, not a luxury resort! It truly adds an unexpected layer of elegance to what is usually a very utilitarian part of the restaurant. Whether you're there for a quick meal or taking a moment to reflect, the hidden waterfall in the men's bathroom is an experience that will elevate your visit. Thank you, Burger King, for providing not just a meal, but a moment of peace. You've truly outdone yourselves!

This location is terrible!! Stopped coming here. Today was my first time back in 3 months...Id say…read moreits gotten worse! No cars in drive thru when I ordered and still had to wait on food. Sandwich wasn't made correctly. Fries were cold too! Somethings never change. I'll keep going out of my way to Mc Donald's and Arbys. With a 1.4 star rating you would assume that they would get better management at this location???