Best restaurant ever the food is perfect the ambiance is perfect but I do want to give you some…read moreideas and tips 1. Customers can easily just go into the kitchen by not being an employee so you guys should get something that will only let employee's go in 2. Customers might get mad that they have to choose a happy meal that they don't want so what about you guys have it so Customers can choose from Multiple options

My experience here was just fantastic. I am a mama from the south and here visting my grandkids…read more They have asked me to go to this McDonalds and must i say, i was throughly impressed. The quality of the food... FANTASTIC! The service was just OUTSTANDING. I WILL be returning.

They cannot understand or speak English..orders care always wrong because if it. Do something about…read morethis issue!

I do not know what the hell happened here. It went from Terrible to really good to really terrible…read more September 2024 It was wholly terrible, Messy and disgusting improperly made cold food, and then October 2024 I went in one day there all these nice polite, friendly Filipinos working there, the food was hot and fresh, and the place was clean, most of the old staff had been replaced (or so we all thought and hoped) December 31 I went back in a few weeks later, it was right BACK TO THE RUDE STAFF and messy and disgusting and the food was right back to the same rotten quality of Cold Disgusting improperly made food, and rude employees! So WHAT THE HELL HAPPENED? with the Current Staff and Condition of this McDonald's this location should be closed down for Health Violations! OR Bring Back Filipino John and the rest of those nice Filipinos!

The best buddy burger ever but I asked for no mayo and they gave me mayo…read moreIt is quite quiet But I do not recommend.

I feel like my ass is falling out of my body. Don't go here…read more Order was incorrect and it was a simple order. Awful.

I don't usually write reviews, but this experience genuinely deserves attention. On July 21st, I…read morevisited A&W with a friend and had one of the most disappointing customer service experiences I've ever encountered--especially from someone in a supervisory role. We placed an order for two meals and an extra burger on the side. Strangely, the burger was handed over within just 1-2 minutes, even before we were seated. My friend took one bite and said it didn't taste fresh. I tried mine and realized both burgers were completely cold--including the patties. Even the fries and onion rings were cold. Not lukewarm--cold. We called the supervisor, Austin, and politely let him know. Instead of handling it with basic courtesy, he became defensive and insisted everything was made fresh. Still, he took the food back... and came back with the exact same items we had just returned. He told us he could only replace the fries and onion rings because he decided the burgers were fine. I repeated that the burgers were cold and asked for a replacement. His response? "Next time you want fresh food, just tell us while ordering." I was stunned. Isn't it standard to expect warm, freshly prepared food at a restaurant? Since when do customers need to request that their meal be made fresh? He kept repeating the same lines--"We don't hold patties," "We make everything fresh"--yet somehow our entire order came out in under two minutes. When I pointed that out, he just brushed it off. At one point, he even mentioned a similar issue happened a week ago, hinting that we were trying to scam the store. That comment was humiliating, insulting, and completely uncalled for. At that point, I was so frustrated, I told him, "Forget the food--I don't want it anymore. I just want a refund. I'll go eat somewhere else." Thankfully, I did receive a refund, but even then, there was no apology. No acknowledgment of the poor food quality. No ownership of how badly the situation was handled. I spent nearly $40 and walked away feeling disrespected, unheard, and embarrassed in front of my friends. The lack of professionalism, empathy, and accountability was honestly shocking--especially coming from someone who's supposed to be a supervisor. To the management: this kind of behavior drives customers away. I sincerely hope you take this seriously. People deserve better than cold food and condescending service.

Staff were very friendly, and the service was amazing. my food came out 4-5 minutes after I…read moreordered. It was very quiet and clean in the restaurant, and the ambiance was low and smooth. Keep it up A&W!

Horribly dirty slow service and terrible customer service, this place has gone downhill from its…read morere-opening